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Systems Analyst Resume

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Frederick, MD

SUMMARY:

  • Experienced business analyst with over 9 years of experience in Private and Government sectors with research, analytical and communication skills looking to find a business/systems analyst position in an environment that promotes detail oriented, multi - tasking and leadership qualities to fit the ever-changing modern world of IT.
  • Areas of Specialty: Banking and Finance / Mortgage, Government and Private Sectors.

EXPERTISE AREA:

  • Major Software / Systems Implementations
  • SDLC - Waterfall and Agile Methodologies
  • Analytics and Presentation
  • Scripting and Documentation
  • Data Flow and Process Mapping
  • QA Testing
  • Technology Planning
  • Technical Writing
  • Presentation, Risk Mitigation and Gap Analysis

TECHNICAL SKILLS:

Business Modeling Tools: MS Visio, Rational Rose

Methodologies: SDLC, Waterfall, Agile, RUP

Requirement Management: Word, Doors, Jira, Rational Requisite Pro

Defect Management Tools: Rational Clear Quest; HP Quality Center

Applications: SQL; Microsoft Project, MS Visio, MS Office, SnagIt, Share Point, Version One.

PROFESSIONAL EXPERIENCE:

Systems analyst

Confidential, Frederick, MD

Responsibilities:

  • Implemented and designed functional systems specification documents
  • Scrum Master duties, project status updates, iteration planning, retrospective
  • Managed Production Support on and after each release
  • Oversaw QA testing, participated in UAT
  • Wrote user stories and assigned tasks to developers
  • Synced requirements between Version One and Doors
  • Created RTM’s, baselined and tagged requirements in repository
  • Employed The following tools:
  • Version One
  • Share Point
  • MS Office
  • Visio
  • HP Quality Center
  • Doors

Business Analyst

Confidential, Richmond, VA

Responsibilities:

  • Prepared business requirements document (BRD)
  • Wrote use cases and reviewed test cases for validity and completeness
  • Provided clients with reports documenting mission-critical business processes.
  • Utilized Visio for documenting Work/Process flows
  • Participated in all phases of development life cycle from Scope scripting to development and testing
  • Handled help desk tickets / defects
  • Employed the following tools:
  • Doors
  • Documenting requirements
  • Requirements Traceability Matrix
  • Baselining and Requirement Tagging

Business Analyst

Confidential, Georgia

Responsibilities:

  • Prepared current and future state process analysis
  • Followed both, Waterfall and Agile methodologies based on project demands
  • Prepared Scope and BRD documents
  • Interviewed Stakeholders
  • Performed reporting and analytics for operations monthly meetings (Scorecards)
  • Created process flows and presented to Business and IT groups
  • Employed the following tools:
  • Rational Tools
  • Rational Rose
  • Clear Case
  • MS word
  • Hip Link
  • Adobe Connect

Business Analyst

Confidential, Tbilisi, Georgia

Responsibilities:

  • Prepared business requirements document (BRD)
  • Wrote use cases and reviewed test cases for validity and completeness
  • Defined and documented customer business functions and processes.
  • Consulted with functional unit management and personnel to identify, define and document business needs and objectives, input and output requirements, and levels of systems access.
  • Acted as a liaison between departmental end-users, technical analysts, and other governmental organizations in the analysis and design phases.
  • Analyzed the feasibility and developed requirements for, new systems and enhancements to existing systems.
  • Tracked documents changes for functional and business specifications.

Systems Analyst

Confidential, Georgia

Responsibilities:

  • Challenged by tight deadlines, stepped into multiple roles from BA, to CRM to QA testing.
  • Acted as liaison between Business and IT groups
  • Directly engaged with TBC’s sales force to improve sales process by analyzing IT application gaps.
  • Created Requirements documents using Microsoft Word.
  • Followed hybrid waterfall process fitted to organization’s priorities and deadlines.
  • Reviewed Test Cases and Defects while attempted to duplicate the error to correctly route them to appropriate teams.
  • Eliminated time consuming manual process by pushing for automation.

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