SUMMARY:

• A Business Analyst for over 5 years of experience, working with businesses to understand their needs and offering the best solutions for their goal achievement.
• My varied social and professional experiences have made me an effective communicator and people’s person, which has helped me excel in my role as a Business Analyst.
• I have excellent written and verbal communication skills, and my friendly attitude has enabled me to develop good inter - personal relationship with my colleagues and clients.
• I have excellent analytical, critical thinking and problem solving skills.
• I am a diligent and self-motivated professional, who is seeking to be a part of a spirit organization that will help me grow in my career by playing my part in the organizational progression. Following are some skills and competencies I have acquired working as a Business Analyst:
• Experience working in both Waterfall and Agile environments
• Solid skills in conducting requirements gathering sessions and producing requirement deliverables.
• Expert in writing user stories, use cases and acceptance criteria.
• Strong skills facilitating JAD sessions and motivating team members
• Proficient in creating Requirement Traceability Matrix (RTM) to track and manage requirements
• Analytical and critical thinking, great presenter and negotiator
• Ability to work in teams as well as individually
• Exceptional time management skills and ability to handle multiple priorities concurrently.
• Excellent organizational and time management skills
• Meticulous and manage multiple projects concurrently.

KEY SKILLS /COMPETENCIES:

• Microsoft Office Suite
• Agile / Waterfall
• ReqPro / ClearCase
• Microsoft Project / Visio
• Mobile Application Design
• Google Analytics
• Microsoft SharePoint
• Project Management
• System Testing
• Business Process Redesign
• Gap Analysis
• Process / Web App Workflows
• Jira
• Prototype / GUI Creation
• End-user Training

PROFESSIONAL EXPERIENCE:

Confidential, Northbrook, IL

Business Analyst

Responsibilities:

• Collaborating with stakeholders, IT team, software development team and project managers to successfully evaluate and design documents for functional and technical requirements
• Make recommendations on project planning, business management, budget execution and project coordination
• Gather requirements by conducting JAD sessions and working with internal and external stake holders
• Preparing documentation such as BRD’s, workflows, functional specs, user stories, product process maps and wireframes
• Performed GAP analysis
• Assessed problem areas with the as-is process through requirements definition meetings with clients and end users.
• Facilitated and assisted in sprint planning meetings and participated in daily Scrum meetings.
• Assisted the Product Owner/Scrum Master in grooming & right- sizing the product backlog by distinguishing user requests from user needs; worked with product owners/stakeholders to prioritize feature development, based on business value.
• Experience reviewing and writing UAT test cases, analysing defects, interacting with QA and development teams for fixing issues/bugs, coordinating user acceptance testing (UAT) and end user training.
• Studying financial data to develop reports that assist high-level management in analysing and monitoring trends to optimize operations.

Business Analyst

Responsibilities:

• Experience working with several departments to understand their wants and need and to document their business and functional requirements; also to ensure their requirements meet the department and organizational goals
• Experience estimating, identifying projects risks, constraints and dependencies, root cause analysis, impact analysis, conflict management and managing improvement initiatives from inception to completion.
• Communicated with related stakeholders on every stage of the software development to ensure the product meets the requirements
• Managed end user needs at all phases of software development while considering the business implications of the application of technology to the current and future business environment.
• Provided training, support and guidance to the users on product/functional features.
• Analysed the business and user needs by attending and calling casual and formal meetings
• Partnered with business and technology subject matter experts to elicit business requirements.
• Produced various business documents such as business Requirements Document (BRD), Functional Requirements Document (FRD), and Non-Functional Requirements Document (NFRD), business Process Documents, user stories, business Flow Documents, User Training Manuals, User Interface Specifications

Business Analyst

Responsibilities:

• Involved in managing System related requests from different departments
• Contacted the existing stakeholders to follow-up, maintain and improve stakeholder relationship and satisfaction
• Planned, designed, implemented Promotions and Marketing Campaigns
• Gather, analyse, specify, and validate the business needs.
• Created the functional and/or technical requirements, along with user interface requirements, as needed to support the business requirements.
• Applied proven communication, analytical, technical, and problem-solving skills to help support the development process.
• Performed User Accepting Test
• Train/demonstrate the users on how to use the systems.
• Responsible for project documentation including business process flows using Visio, functional specifications, application and interface specifications, training documentation and presentations, and reference material.
• Facilitated professional meetings and JAD sessions.
• Worked with business and technology leads to identify appropriate data for testing, and then prepared test cases.