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Sr. Business Analyst Resume

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Houston, TX

SUMMARY:

  • Senior IT Consultant with experience in Energy, Chemical, Utilities, Manufacturing and Supply Chain Domains. Proficient in data and functional analysis and adept in all stages of project lifecycle, from capturing business requirements, application development, testing, production support and run maintenance. Acknowledged for detail orientation, out of the box thinking, “big - picture” vision, integrity, high professional standards and Customer-service orientation. Have experience leading, managing large teams and working in multivendor environment.
  • Program and Project Management Business Analysis and Consulting Business Process Modeling Business Process Automation Onsite Offshore team management Migration and Decommissioning Mergers and Divestiture Application Development System Integration Solution Design Waterfall / Agile Data Quality Management Master and Meta Data Management User Adoption Improvement User Experience Management 3D modeling, Engineering Design Analytics and Visualization RPA (Robotic Process Automation
  • Quick Learner with ability to grasp Business/Domain knowledge and newer technologies
  • Excellent relationship development and management skills, both internal and external to the organization
  • Ability to work independently and in large teams, and adapts to change in objectives, strategy, process, and schedule
  • Strong Analytical ability with excellent communication, interpersonal and team skills
  • Team Management and leadership experience working with CXOs
  • Building stakeholder participation and ownership of the evolving business case
  • Knowledge of Software Development Life Cycle (SDLC) methodologies like Waterfall & Agile
  • IT Service Management/ITSM working experience using BMC remedy, ITIL framework
  • Business process analysis and its integration with operational strategy development
  • Solution conceptualization to design, prototyping including UXM (User eXperience Management) and visual modeling
  • Experience in preparing of documents such as Business Requirements, System Requirements, System Functionality
  • Compile and validate data; reinforce and maintain compliance with corporate standards
  • Skilled in creating UML Diagrams like Use Case diagrams, Activity Diagrams, Work Flow Diagrams
  • Expertise in writing and implementing Test scenarios, Test cases, System testing
  • Strong skills in Microsoft Technology including hands on development experience in Core ASP.Net, VB.Net, C#, Silverlight, Classic ASP, VB 6.0, Excel VBA, HTML5, Java Script, XML and OSISoft PI
  • Experience working with in Oracle, Teradata and SQL Server, can understand and write complex SQL queries
  • Proficient with Windows, Mac OS, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), MS Project, Visio
  • Hands on experience in TIBCO Spotfire (including scripting), Microsoft Power BI (including DAX) and Crystal Reports
  • Understanding of SAS, Python and R Programming
  • Knowledge and Experience working on RPA (Robotic Process Automation) tools, i.e. UiPath
  • Good Experience in working and configuring AspenTech MBO (Multi Blend Optimizer), APS (AspenTech Petroleum Scheduler), M3 SIMTO. Understanding of Lab management system i.e. StarLIMS
  • Experience in IBM DataStage, WebMethods EDI Data Mapping, CA Siteminder
  • Well versed with AutoCAD, 3DS Max, Adobe Creative Suite CS6-Photoshop and Macromedia Flash development

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

Sr. Business Analyst

Responsibilities:
  • A Global Downstream initiative to implement targeted, optimized and sustainable improvements in the fuel supply chain processes, technology and organizational capabilities.
  • From technical perspective, project was to create a warehouse for the Chevron's downstream production data and to generate reports for business users to enable them to make quicker business decisions optimizing returns in terms of operational excellence and financial benefits.
  • Lynx was focused on providing the capabilities necessary to achieve supply chain optimization. These capabilities include supply chain information visibility; improved supply chain planning and scheduling solutions; and improved system-wide forecasting.
  • The Lynx Refinery Release (LRR), a core component of Project Lynx designed to standardize and improve the quality and capabilities of fuel blending and scheduling processes.
  • Performed dual roles, as Sr. Business Analyst and Sr. Project Manager during different stints in the project.
  • Collect and Identify Business Requirements/Key features/User Stories in Blending & Scheduling tools, Spotfire dashboard, and maintained them in PB (product backlog)
  • Worked as SME (Subject Matter Expert) and SPOC (Single Point of Contact) for any functional/business questions delivery team may have
  • Wrote acceptance criteria and Coordinate UAT (User Acceptance Testing) with core business users
  • Participated in Scrum ceremonies, Sprint Demo, Progress tracking etc.
  • Create and maintain material, tank, stream and property translation mappings between various refinery systems
  • Data Quality improvements via tool, process, rules, infrastructure and system enhancements
  • Business application support to core refinery users in the area of Fuel Blending, Refinery Scheduling and planning in multiple geographies - US (including Hawaii), Canada, South Africa and Asia
  • Transitioned projects to run support teams
  • Plan and implement strategy for migrating business users from Old Tools to New System
  • Help in User Adoption and support of the new systems
  • Find opportunities for IT simplification, integration, efficiency improvements and system/process automation
  • Solution design for multiple tools/applications i.e. Data Validation and mapping tools, Pre and Post Blend processing tools, Wharf Management etc.
  • Business Process Automated in Blend reconciliation, as part of simplification and manual effort reduction
  • Conceptualized and Developed Visualizations and Dashboards on Spotfire and Power BI, for users, global process advisors and for requirement analysis. Developed Product Lift report in Spotfire, potential savings of 9 MM /year
  • Travelled to multiple refinery sites and build relationship with key and power users
  • Participated in 3 refinery divestitures
  • Plan, control and monitor the project support activities
  • Monitor the progress of the project, report and highlighting issues requiring attention of leadership
  • Manage high level escalated issues from project teams
  • Measure project success against budget, original scope, business objectives
  • Resource selection, interviews, onboarding and off boarding
  • Participated in architectural transformation projects, and platform migration
  • Lead multiple IT teams supporting different subject areas - Sales & Operational Planning, Price Forecasting, Product scheduling, Refinery Blending, Refinery Scheduling
  • Participated with Sales and Presales team in responding to RFPs and RFIs, and in proposal defense
  • Reorganized and transformed client team/org structure to be more efficient, and to improve org capabilities
  • Worked with IT Managers and CIO on moving tradition support to Agile support model

Confidential, Houston, TX

Sr. Technical Consultant / Business Analyst

Responsibilities:
  • Worked and participated in multiple projects in Confidential FC&A Organization. Scope for the first project was to rewrite old application written in Classic ASP to ASP.Net for Finance Control & Accounting Group. This application was to manage teams, work orders, time and cost. This application serves more than 800 users globally.
  • Also worked on various other projects on Management of Change and Asset Management
  • Involved in understanding the domain and supporting the system during system appreciation phase
  • Transition of the existing system from a different vendor
  • Requirement gathering, prototyping, estimation and Full Software Development Life cycle (SDLC) till Implementation and maintenance
  • Application run support, maintenance & enhancements and release management
  • Co-coordinating with business users and offshore team

Confidential, Houston, TX

Sr. Technical Analyst

Responsibilities:
  • Optimization Platform is a very complex web services based system which used to get data from various sources and plants to suggest best performance parameters. It used BizTalk server query orchestrations to get data asynchronously from various data sources.
  • System appreciation and documentation
  • Worked with Infrastructure team to set up a new separate development environment
  • Bug fixing and enhancements at client site
  • Development of the System Test cases
  • Plan Strategy to publish the changes to Production
  • Performance analysis of the existing system and the framework
  • Architecture assessment of existing system and shared recommendations

Confidential, Kingsport, TN

Sr. Programmer Analyst

Responsibilities:
  • Worked and participated in multiple projects in Eastman’s Core IT group. First project included development and maintenance of Complaint Handling System for company’s supply chain management system. This application manages a work flow to track customer complaints and track them until resolved.
  • Second project included development, testing and support of document mapping between iDocs and EDI (Electronic Data Interchange) using WebMethods. Purchase orders and receipts were sent and received through this.
  • Third project included enhancements and bug fixes for the company’s intranet and internet site registration. This also included Outlook integration and Role page maintenance.
  • A new site to upload and download files (similar to FTP) but with a better User Interface and integrated Reporting and time sheet was also developed as part of this big project.
  • Completed customization of Catalog Management tool and globalization for the chemical products.
  • Developed several mini sites to describe company’s polymer products and collect feedback from end customers.
  • Involved in full Software Development Life cycle (SDLC) from Analysis, prototype Design, Development till Implementation during application enhancement
  • Involved in bug fixing at client site and also some of the enhancements
  • Follow and coordinate with various team on upcoming releases
  • Create and implementing document mapping between iDocs and EDI

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