Senior Business Analyst Resume Chicago, IL - Hire IT People

SUMMARY:

Provided IT solutions as a Business Analyst
Utilized critical and analytical thinking to successfully guide problem - solving
Guided cross department collaboration to facilitate requirements elicitation and test planning
Demonstrated proficiency with understanding core systems, applications and technical platforms
Wrote and documented functional and non-functional requirements

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential,Chicago, IL

Senior Business Analyst

Responsibilities:

Analyzed business needs for 8 website projects, funded by the National Emergency Grant
Built Business Analyst and Quality Assurance teams using project management skills
Directed and performed requirements gathering, writing and development
Worked closely with project managers and developers to ensure technology satisfied business needs
Led testing efforts, created test approach, test plans, test cases, and test data for multiple projects
Utilized cloud computing services, developed training documentation and provided training for clients

Confidential, Chicago, IL

Associate QA Tester

Responsibilities:

Assigned to Agile client site (McDonald’s Corporation) to work as a business analyst
Researched defects and drove the fulfillment of requirements in the solutions
Utilized test laboratories to extract and analyze input data, confirm and document business processes
Reviewed design documents and developed use cases
Conducted requirements sessions with key business stakeholders
Kept project on schedule during holiday break by writing over 50 % of the requirements documents
Supported business requirements through the documentation, approval, and delivery processes
Maintained issues and installation list for stores spanning 6 regions

Confidential, Chicago, IL

Business Owner

Responsibilities:

Responsible for all management aspects and all tasks related to any opened position
Provided technical support to promote sales, created 12 main pages and 72 plus subpages of website

Confidential, Chicago, IL

Clerk / Enumerator

Responsibilities:

Ensured the achievement of accurate and complete public records information
Answered phone, filed documents, collected data, updated addresses, and conducted interviews
Organized and maintained file system with several 1000 profiles

Confidential, Chicago, IL

Independent Contractor

Responsibilities:

Worked in numerous roles as a Self Employed professional
Provided excellent customer service and support, ensured achievement of operational objectives
Served as an Independent Agent for LiveOps to answer 100’s of inbound sales calls
Acted as an Independent Sales Representative for 5LINX and ACN

Confidential, Chicago, IL

Developer III

Responsibilities:

Coordinated all development to the QSCAN system, as well as systems and business analysis
Evaluated requirements, coded system programs, scripts, created test data and wrote documentation
Conducted extensive analysis and tests to ensure system was aligned with standards and expectations
Strived to resolve all technical issues within 24 hours
Maintained a monthly 95% achievement average answering needs to help support 2,500 + end-users
Earned recognition for excellent performance on 3 high profile projects
Obtained an individual award for going the extra mile to achieve project goals