PROFESSIONAL SUMMARY:

• Far - reaching experience in Business Analysis and Software Development Lifecycle (SDLC)
• Vast experience in making Process flow diagrams to document Business processes using MS Visio
• Experience in all phases of the Project Life Cycle (PLC)
• Building and implementation of Business software and applications, and Project coordination
• Extensive experience as Business Analyst for Business Analysis in User Requirement Gathering and Transforming Business Requirements into Software Requirement Specification (SRS) using MS Office Suite, Rational Rose Suite and proficient in Project Management responsible for the Software Development Plan.
• Proficient in using UML for Business Process Modeling, Use Cases, Activity Diagrams, Sequence Diagrams, Data Flow Diagrams, Collaboration Diagrams, Class Diagrams, Wireframe prototypes and document them using Microsoft Visio.
• Extensive experience as Business Analyst for Business Analysis in User Requirement Gathering and Transforming Business Requirements into Software Requirement Specification (SRS) using MS Office Suite, Rational Rose Suite and proficient in Project Management responsible for the Software Development Plan.
• In-depth experience in Rational Unified Processing (RUP), Unified Modeling Language (UML), Capability Maturity Model (CMM) and Use Case Specification Documents (USD).
• Sound Proficiency in analyzing and Creating Use Cases, Use Case Diagrams, Activity diagrams, Class diagrams, Data Flow Diagrams, Business Flow Diagrams and Sequence diagrams using MS Visio and Rational Rose.
• Gathered business requirements through JAD sessions and one-on-one interviews with the Business Stakeholders and tracked the requirements.
• Ability to define timelines for prioritizing work requests using tools such as MS Project.
• Experience with SQL. Proficient in developing SQL queries to be used in the development of test cases and/or problem resolution.
• Vast experience in generating Unified Modeling Language (UML) models such as Sequence diagram, Class diagram etc.
• Highly experience in MS Excel using Pivot tables, V Look up, H look up, Macros, Joins, aggregate functions etc.
• Good Knowledge in reviewing Test Procedures, extensively interacted with the QA Team in executing the Test Plans for UAT, providing Test Data, creating Test Cases, analyzing bugs, interacting with team members in fixing errors and assisted in Post - Production support
• Gathered all the information from business user regarding details and specifications in order to create Business Requirement Document (BRD) and transfer the same into FSD (functional spec document).
• Worked with QA testing team in developing test plan, test case, test report and test scenario.
• Versatile team player with excellent communication, coordination, technical, Interpersonal and strong Client Interfacing skills to work independently with ability to handle diverse tasks simultaneously and adapt to tight deadline

TECHNICAL SKILLS:

Methodologies: Waterfall, Agile, Iterative

Modeling Tools: Rational Rose, MS Visio

Requirement Management Tool: Rational Requisite Pro, Serena Business Manager

Testing and defect tracking Tools: Rational Tools, Quality Center 12 (ALM), IBM Data Studio, SOAP UI, SQL Navigator 6.4, SOATest 9.7, Beyond Compare, Toad 12 and Oracle SQL Developer, SQL Plus, Q-Dir 5.01, Altova XMLSpy, TextPad, SharePoint

Project Management Tool: MS Project

Operating System: Windows Vista/XP/2000/98/95

DBMS: MS SQL Server 2005/2000, Oracle, MS Access 7.x, PL/SQL, Data warehouse

PROFESSIONAL EXPERIENCE:

Confidential, Reston, VA

Sr. Business Analyst

Responsibilities:

• Worked actively in Agile methodology throughout the project life cycle from initiation post production
• Reviewed Legacy systems and gathered new requirements for developing applications that enable statistical analysis, reporting and Executive Information systems (EIS)
• Led facilitated meetings with subject matter experts and ensure output is documented
• Ensured that requirements diagrams, models and definitions are complete and consistent, and meet the needs of the project
• Managed documentation of projects, Requirement Traceability Matrices, Risk Management plans, updated the requirement repository, and provided status of documents to PMO team and release team.
• Ensured preparation of Requirements Specification documentation as required by the project
• Provided the division, department, and senior management with timely and accurate information regarding the performance of the assigned project(s)
• Built and leverages effective alliances across the technical and business community to ensure the best utilization of resources.
• Influenced peers and project staff through an inclusive style and the recognition and acceptance of their abilities and knowledge
• Created and/or provided input to project and test plans as they pertain to requirements
• Ensured that test conditions and test scripts are created and validated for user acceptance testing 
• Participated in the entire scrum related meetings & answering/resolving development teams’ questions/issues
• Interacted with business users to understand the business model and gathered business requirements, analyzed data workflows, defined the scope, and translated requirements into BRD
• Performed in-depth GAP Analysis to determine the project scope by documenting the existing process workflow and the proposed process workflow ensuring that system initiatives are met
• Organized JAD Sessions with the stakeholders to develop architectural solution, compare functionalities with the user requirements, analyze, and prioritize system specifications
• Performed several project tasks and managing the life cycle of the project including planning, deal with change management, and developing project scope
• Interacted with the off shore developers to resolve the issues and to understand the requirements
• Conducted detailed discussion in the meeting to understand report, extract/messages (Excel, PDF, CSV) been sent to the clients, to investigate over-lapping or redundant information

Environment: Windows 2003, Windows 2008, Windows XP, Quality Center, SharePoint, SQL Server 2008, MS Office Tools ( MS Access, MS Excel, MS Word, MS Visio, MS PowerPoint), UNIX, MS Sharepoint, JAVA, J2EE, XML, SOAP, JSP, Eclipse, Sprint, Javascript, Hibernate, HTML, Websphere, JIRA

Confidential, Raleigh, NC

Sr. Business Analyst

Responsibilities:

• Prepared Business Requirements Document (BRD) converted it to Functional Requirements Specification (FRS) using Rational Requisite Pro
• Demonstrated experience in defining impacts of conversions, business rules, and configuration decisions on downstream systems and interfaces
• Demonstrated experience in Waterfall methodology activities for Requirements and Analysis phases.
• Was Able to understand business goals and business context and translated them into technical specifications
• Involved in gathering requirements, identifying and preparing Use Case specification documents, creating Trace-ability matrix and tagging it in the Rational Requisite Pro
• Facilitated JAD sessions to gather the team and business users on the same wavelength
• Made extensive use of MS Visio for UML - such as use case diagrams, activity diagrams and sequence diagrams to represent the workflow and capture bottlenecks in the system
• Collaborated with the stakeholders and development teams to resolve issues identified during system development
• Developed Use Case diagrams, business flow diagrams, Activity/State diagrams and Sequence diagrams using Rational rose so that developers and other stakeholders can understand the business process.
• Identified and documented issues, risk and gaps, their descriptions, their impact and provided recommendation and alternatives to develop the application to meet the user requirements.
• Served as a liaison between the users, facilitators and the project team as a team lead
• Involved in the development of Project Plan in conjunction with the Business and IT areas
• Followed and applied Waterfall methodology in defining problem, gathering requirements, business modeling and communicating with the technical team for development of the system
• Interacted with internal clients to conduct workflow process analysis and derive requirements for enhancements from as-is to to-be system
• Performed function/feature gap analysis by defining the basic functional requirements to support the users work more efficiently.
• Created detailed Business Requirements Document (BRD) and Functional Specification Documents (FSD) in Top Team to program specifications for coding with data mappings

Environment: Windows 2009, Windows 2008, Windows XP, Quality Center, ELVIS, SQL Server 2008, WebEx, MS Office Tools ( MS Access, MS Excel, MS Word, MS Visio, MS PowerPoint), Unix, Rational Rose, Rational Requisite Pro, Rational Clear Case, UML, QTP, MS Project, MS Office, DB2, MS SQL Server, Windows Server, Windows Vista

Confidential, WI

Sr. Business System Analyst

Responsibilities:

• Gathered business requirements through interviews, surveys, and meeting with the users
• Understood and articulated business requirements from user interviews and then translated those requirements into functional and technical specifications.
• Interacted with SME’s (Subject Matter Experts) of different divisions (Information Technology, Policy and Operation) and established a business analysis and design methodology around the RUP (Rational Unified Process).
• Prepared High Level Logical Data Models and BRD supporting documents like the use case, sequential diagrams containing the essential business elements, detailed definitions, and descriptions of the relationships between the actors to analyze and document business data requirements using MS Visio.
• Designed Use Cases, Use Case diagrams, Class diagrams, Activity diagrams, Sequence diagrams in UML methodology using Rational Rose
• Involved in Joint Application Development (JAD) sessions with the IT Group
• Worked closely with the UI team to model the screens, which met user defined requirements, organizational and regulatory standards.
• Held group meetings, walkthroughs and supervised/trained other analysts.
• Efficiently responded to client inquiries and resolved discrepancies. Identified, prioritized, tested and proved essential business functions to assure compliance with vendor and internal auditing
• Worked on multiple reports to understand the data usage and implications for the data migration
• Project was based on hybrid Agile and iterative Waterfall methodology
• Worked on MS Project to track tasks, create projects and report results
• Managed assigned risks and monitored potential impacts as part of the migration plan
• Performed GAP analyses by identifying to mitigate any gaps between the available source data and target data by creating a Metadata dictionary
• Worked with Project Manager in setting-up the timelines for project deliverables coordinated the assignment for the team, managing project resources, and managing conflicts for successful completion of the project.
• Conducted brainstorming sessions with QA team to identify possible pitfalls and involved in unit testing and integration testing to ensure fulfillment of each business requirement.

Environment: MS Office( Excel, Word, PowerPoint, Project, Access), Quality Center, J2EE, Rational Rose, Windows XP, Team Track, Rational Clear Case, Rational Clear Quest, Oracle 10g, XML, HTML, Microsoft SQL Server, Load Runner, Selenium, SQL, JAVA, J2EE, XML, SOAP, JSP, MAVEN

Confidential, Reston VA

Sr. Business Analyst

Responsibilities:

• Used unified modeling language (UML) to create artifacts for the project related deliverables
• Involved in interviewing Subject Matter experts (SMEs) and carefully recording the requirements in a Business Requirements Document (BRD) for the e-portfolio system integration
• Performed Security testing for unauthorized access of the Web application with valid and invalid data
• Created RTM (Requirements traceability matrix) mapping Requirements to Design Artifacts to SIT Cases to UAT Cases.
• Used Quality Center to get an easy interface to manage and organize activities like Requirements coverage, Test Case Management, Test Execution Reporting, Defect Management and Test Automation.
• Created Activity Diagrams, Sequence Diagrams and ER Diagrams in MS VISIO.
• Analyzed Business Requirements, performed gap analysis and segregated them into high level and low level Use Cases, Activity Diagrams/State Diagrams and Class Diagram Documented and maintained requirements traceability matrix to ensure that all requirements are traceable from top to bottom and to provide a basis for test plan
• Played an active role in gathering, analyzing and documenting the Business Requirements documents (BRD), and later transformed into Functional Specification Document (FSD)
• Prepared GAP analysis after understanding the idea from the Business and Technology Group
• Conducted JAD sessions for requirement, feasibility, risk analysis and worked with developers, QA and management to identify critical and high risk areas of the application
• Worked on pivot tables, look ups and joined tables in MS Excel to summarize and analyze data to find out how securities are performing in each region
• Created UML diagrams such as activity diagrams, sequence diagrams to represent the workflow

Environment: Visio, Adobe AEM, Java, JIRA, Quality center, UNIX, PHP, Rational Rose, Oracle, SQL server 2008, SQL, Web applications, TOAD, SQL Server Management Studio, Crystal Reports, MS Office tools, MS Word, MS Excel, MS Power Point, MS Project, Windows 2000, Rational Requisite Pro, TOAD, Test Director, RUP, UML

Confidential, Webster MA

Business/System Analyst  

Responsibilities:

• Performed Requirements Management that involved change control, version control and Requirement status tracking
• Used Rational Rose for providing visual modeling (UML Models) of the business process for the project and providing cross-reference between the code and the requirements during elaboration phase of the design process
• Provided the sequence and flow diagrams for various modules in the project using Rational Rose
• Analyzed Requirements to generate Use Case Model, Activity Diagrams, Process Flow Diagrams and Class Diagrams
• Involved in UAT, test plans, documentation of test reports etc
• Worked as a tester with hands on experience while dealing with projects involving Quality Assurance, SSOIT Process House and Mercury Quality Center
• Participated in weekly review meetings to report the documented test metrics and defects found in the System
• Involved in Training and Documentation
• Used MS Visio to create process flowcharts and workflow Diagrams

Environment: MS Word, MS Excel, MS Power Point, MS Project, Windows 2000, Mercury Quality Center, TOAD, UML, Mercury Test Director SQL, MS Visio, DBMS, HTML

Confidential, Philadelphia, PA

Business/System Analyst   

Responsibilities:

• Studied existing business application and processes, collected end user requirements, analyzed sources of leakage and suggested the improvised Business Process Modeling
• Facilitated and managed Joint Application Development (JAD) sessions with committee of SMEs (Subject Matter Experts) from various business areas to gather Business Requirement and Functional Requirement
• Identified, researched, investigated, analyzed, defined and documented Business Processes
• Identified opportunities for business process improvement and initiate efforts to make improvements
• Performed Business Process Modeling using Visio
• Created workflow diagrams, flowcharts, activity diagrams, functional matrices and use case diagrams
• Acted as liaison between functional business units and application team managers to assist in defining scope, requirements, functions, and priorities of applicable business system related projects
• Translated the business requirements into several Use case documents by clearly defining the scope for each use case and the desired system output
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and created business rules catalog to ensure all critical requirements are not missed
• Coordinated and collaborated the business, operations and the technical areas throughout the project life cycle
• Handled Helpdesk tickets, service requests and incidents for maximum closure
• Performed business as usual (BAU) activities like scheduling jobs and system tasks
• Presented reports to management and provided user training and acceptance tests

Environment: Windows XP, MS Excel, MS Word, MS Power Point, MS Outlook, MS Visio, Novell Identity and Access Management

Confidential, Mclean, VA

Jr. Business Analyst

Responsibilities:

• Engaged in project initiation activities such as developing the Project Scope and assisting the management in resource and budget estimation
• Elicited requirements from various sources to perform ROI analysis to assess the feasibility of the projects and provide support for business decisions
• Performed Gap analysis to develop detailed current business process flow diagrams and use those as the base to develop more efficient system
• Documented Functional Requirements and communicated them across various project teams
• Conducted brainstorming and JAD sessions with the clients and other business groups to propose future business processes and documenting project shareholder's requirements
• Gather detailed business requirements and effectively document them using various documents such as the BRD, FRD, RTM (Requirements Traceability Document), Screen Mock-Ups and develop detailed use cases and information flows
• Performed requirement walk through with the QA and development teams to transfer the knowledge of the business requirements
• Provided ongoing support in application design and development phase
• Managed business requirements change requests that arise during the design and construction by effectively documenting and communicating them to the QA and development teams.
• Worked in different software development methodologies like waterfall and agile.
• Created application-training manuals, UAT Test cases and manage UAT sessions.
• Used Various IT tools such as DOORS Visio, HP QC for various purposes ranging from quality management, business modeling and project planning

Environment: MS Visio, Rational Requisite Pro, Rational Rose, RUP, UML, Java, J2EE, SQL, PL/SQL, MS Office, MS-Project, Windows 2000