SUMMARY:

• Business Analyst/ Business System Analyst with diversified skills in gathering and developing comprehensive business requirements, system requirements, functional requirement specification, use cases, backlog documents and user story documents. Exceptional communicator and relationship - builder excelling in progressive roles requiring superior strategic planning and client management.
• Experience with Software Development Life Cycle (SDLC) - Waterfall and Agile/SCRUM development methodologies.
• Experienced in UML modeling, including Use Case, Sequence, Data-Flow, Swim-lane, Activity diagrams, wireframe and screen mockup using MS Visio.
• Facilities daily scrum meeting, sprint planning meeting, sprint review meeting and retrospective meeting and sprint refinery session.
• Facilitate meeting with stakeholders to elicit requirements and details business constrains; constructs wireframe/UI mockup from client input; incorporates feedback from review sessions into amended deliverables.
• Joint Application Development (JAD), Joint Application Requirement sessions (JAR).
• Writing and maintaining the Requirement Definition Document that includes Business Requirements (BRD), Functional Requirements (FRD), detail system use case, features/epics, and user story document.
• Extensive experience of working in multiple projects simultaneously and bridge communication between the client and the technical team.
• Strong ability to quickly adjust approach and reprioritize tasks based on user needs and shifting objective.
• Strong business acumen; ability to effectively communicate and present results to key stakeholders; ability to translate technical jargon into business impacts.
• Strong ability to network, build relationships and communicate with colleagues across departments/divisions.
• Experienced in writing and implementing basic SQL queries for data analysis.
• Efficiently prioritize and manage the defects using HP ALM and/or JIRA as well as creating Requirements Traceability Matrix.
• Conduct walkthrough and signoff procedures; Document Training Manuals for new product release.
• Facilitate requirement review sessions with developer and QA as well as leading QA team on testing phase to make sure every test case meet user acceptance criteria and provide feedback on identify defects.
• System Testing, Back-end testing, functional, Regression Testing and User Acceptance Testing (UAT).

TECHNICAL SKILLS:

• MS Visio, SharePoint, HP-ALM, SQL
• Microsoft SQL Server, SQL*plus, TOAD
• QTP, JIRA, Quality Center,
• Oracle, Java, JUnit,
• Selenium Web Driver, Selenium ID
• Problem-solving, Strong Communication
• Time Management, Detail-oriented
• Listening, Critical Thinking, Team Player
• Goal-oriented, Presentation Skill
• Negotiation Skill, Analytical Skill

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

• Facilitated and managed meeting sessions with business owners, business system owners, development team and testing team and processes control.
• Interface with end-users and project business sponsors to determine, document, and obtain signoff on business requirements.
• Prepared Concept of Operation (ConOps) document to manage business requirement and functional requirement and work flow diagram.
• Created work flow diagram to review with stake holder to confirm As Is and To Be state.
• Performed Gap Analysis to identify the deficiency of the current system and to identify the requirements for the change in the proposed system.
• Perform task decomposition, delegated tasks and monitored project milestones using MS Project.
• Involved in functional testing, regression testing, smoke testing and user acceptance testing.
• Wrote SQL queries to extract data from the database for Backend Testing.
• Performed data analysis and created data flow diagram.
• Prepared weekly project status report for Sr. leadership and stake holder review.

Environment: .Net, My SQL server, Visio, MS Windows 10, MS Project, JIRA

Confidential, New York City, NY

Business Analyst

• Interact with business owners, and client to identify Business Requirement Documents, System Requirements, and Use Case Documents.
• Identify client needs and provide suitable solutions based on agile scrum system development methodology.
• Facilities daily scrum meeting, sprint planning meeting, sprint review meeting and retrospective meeting and sprint refinery session.
• Performed Gap Analysis to identify the deficiency of the current system and to identify the requirements for the change in the proposed system.
• Worked with Business Development and Product Support teams to discuss input/output requirements, process and data flows, report format and dependencies.
• Identified the use cases from the gathered requirements and prepared a comprehensive Use Case Specifications document. Tracked issues and tasks in JIRA.
• Used MS Visio to design UML diagrams during various phases of the project.
• Managed system requirements specification (SRS) documents for various business processes.
• Facilitated and managed meeting sessions with business owners, business system owners, development team and testing team and processes control.
• Ensure that all artifacts complied with corporate SDLC policies and guidelines.
• Interface with end-users and project business sponsors to determine, document, and obtain signoff on business requirements.
• Involved in automation Functional testing, Regression testing, System testing, Smoke (Sanity) Testing and User Acceptance Testing.
• Facilitate defect review meetings involving all stakeholders to review defects, identify severity and set priorities as per client requirements, ensuring accuracy and conform to deadlines.
• Conduct sprint planning based on new and backlogged requirements.
• Create workflow diagrams to validate the Basic and Alternate flows in the various Business and Technical Use Cases.
• Perform task decomposition, delegated tasks and monitored project milestones using HP ALM.
• Capture quality attributes, external/internal constraints for functional/non-functional requirements.
• Participate in development of training materials for the new technology and organizing User Training
• Conduct requirements walkthrough with the Users, Development and Project Management and Testing Team

Environment: Java, Oracle, SQL server, ALM, Visio, MS Windows, MS Project, JIRA Selenium ID, Selenium Web Driver.

Confidential, Reston, VA

Business System Analyst

Responsibilities:

• Assists with requirements traceability information and tracks requirements status throughout the project.
• Worked with the business owner, project manager, and technical team to document the product's vision and establish the project scope.
• Attend periodic meetings, teleconferences and led discussions on problem resolution.
• Performed GAP Analysis and interacted with SME’s, project managers, developers and conducted JAD sessions throughout SDLC to resolve open issues.
• Documented Business scripts after understanding the system thoroughly and translating them to the developers to help in corporate the current system features into the future system.
• Created and verified user stories and use case specifications with activity and sequence diagrams.
• Supported software upgrades and installation of projects including facilitation of meetings, tasks scheduling, status, issues, escalations and change management.
• Worked closely with the QA team and Developers to clarify and understand functionality, resolve issues and provide feedback on identify defects.
• Executed GUI testing: tested the screen navigation, graphics and hyperlinks etc. to ensure requirements are met.
• Wrote SQL queries to extract data from the database for Backend Testing.
• Involve in proactively communicate to development team regarding the status and potential impacts on the delivery date and/or expected quality of the tasks and/or the projects.
• Facilitate resolution and communication of cross- functional team on issues and decisions
• Participate in peer reviews of functional specifications, application previews, and test plans/test cases.
• Coordinate with end-users to schedule and support User Acceptance Testing (UAT).
• Participate in peer reviews of functional specification, application previews, and test plans/test cases.
• Create weekly status report to show the Progress of the automation testing effort.
• Work with the QA Manager in developing test coverage matrix for the Team Members periodically.

Environment: Visio, JIRA, VB Script, Quick Test Professional, TOAD, Oracle, and Quality Center, J2EE.

Confidential, Wayne, N.J

Software Test Analyst

• Prepared the Traceability Matrix for mapping the Requirements with the Test Cases through Quality Center.
• Interacted effectively with peers, management and cross-functional teams to address and resolve issues
• Developed Test Scenarios against Software Requirement Specifications
• Performed Backend testing by extensively using SQL queries to verify the integrity of the database.
• Participated in weekly meetings with the management team and walkthroughs.
• Used Quality Center for bug tracking and reporting, also followed up with the development team to verify bug fixes and update bug statuses.
• Met with the developers and technical content writers on a regular basis to update the test documents.
• Coordinated software defect tracking efforts to ensure satisfactory defect resolution.
• Performed verifications on bug fixes and documented status of defects appropriately.
• Provided administrative support involving general administrative responsibilities for the day-to-day operations.
• Performed front end, back end, GUI, Functionality, and Security testing on the application.
• Involved in Manual User acceptance testing with various combinations.
• Developed & executed Test scenarios for User Acceptance Testing.
• Designed and Executed Test Cases in Quality Center. Maintained Requirement Traceability Matrix (RTM).
• Performed Performance Testing to identify abnormalities in the web application.
• Developed test cases based on business and functional requirements.
• Tested the final application for Usability testing to verify whether the entire user Requirements was met by the application.
• Monitored the defect tracking process using Quality Center, trouble shooting, and generating customized graphs and reports for the client.
• Maintained status reports and communicated with the Management regarding progress of work.
• After successful development and testing of the product, participated in User Acceptance Testing, product release, and deployment to end-user.

Environment: Windows, SQL, Oracle, .NET, Mercury Quality Center, Quick Test Professional, TOAD.