SUMMARY:

Accomplished Business and Financial Professional with diverse and progressive experience in all facets of IT business analysis, project management, accounting, finance, audit, risk management, compliance, and business development. Highly skilled in collaborating with all members of the organization to achieve business, systems and financial objectives. Instrumental in stream - lining business and financial processes, enhancing productivity levels, introducing process improvements, and implementing technology solutions.

CORE COMPETENCIES:

• Business Process Analysis & Redesign Financial Stewardship & Controllership
• SDLC - Waterfall, RUP, Agile, Scrum Financial Management & Accounting
• Gap Analysis & Process Re-engineering Financial Reporting & Cash Flow Management
• Requirements Elicitation - JAD/RAD Budget Management & Financial Analysis
• Business Modeling - UML Sarbanes-Oxley Compliance & Risk Management
• Use Case Diagrams & Use Cases Business Analytics & Financial Metrics
• Six Sigma Methodologies Management Reports and Presentations
• Web development and Social Media Variance Analysis & Forecasting
• Project Management Product Costing
• Quality Assurance & Testing Auditing & Internal Control Evaluation

TECHNICAL SKILLS:

• HTML
• MS Office Suite (Excel
• Word
• Access
• PowerPoint & Outlook)
• MS Visio
• MS Project
• Visual Paradigm
• SharePoint
• MS SQL Server
• SQL
• SAP (FI/CO Configuration Professional and End User)
• Oracle E-Business Suite (Financials Configuration Professional)
• Atlassian Confluence
• Atlassian Jira
• PeopleSoft
• AS/400
• QAD
• Microsoft Dynamics
• Future 3
• MAPICS
• JD Edwards
• MS TFS (Team Foundation Server) and At Task.

PROFESSIONAL EXPERIENCE:

Confidential

Lead Senior IT Business Analyst

Responsibilities:

• Lead Business Analysts for the GUX (Global User Experience) redesign of Ford and Lincoln’s Owner websites - owner.ford.com and owner.lincoln.com
• Providing both business analysis and project management expertise on this Multi-vendor project for Ford Digital Marketing involving interface with Ford IT, Ford Marketing GTB (design agency), VML (UX design and development) agency, and Perficient (QA/Testing agency)
• Studied and utilized the full range of marketing and advertising agency’s GUX design documentation
• Performed and documented a comprehensive Gap Analysis between the current Owner site and its proposed future state design; complete with site mapping and component matching
• Assembled the future state web pages with components based on the GUX functional/technical specifications, wireframes and composites.
• Prepared a detailed requirements project plan.
• Developed the requirements management process.
• Gained understanding of the Ford’s system architecture (backend systems) needed to prepare for data mapping.
• Prepared - component level - requirements complete with, Use Cases, UI Specifications, Navigation/User Flow, and Business Rules
• Environment: Atlassian Confluence (Wiki), Jira, and AEM (Adobe Experience Manager)

Confidential

Director, Business Analysis & Senior IT Business System Analyst

Responsibilities:

• Developed the company’s Disaster Recovery Plan and Business Continuity Plan
• Collaborated with solutions architect to explore and attend demos for multiple cloud based tools such as Talend (data integration), Bonita Soft (Business Process Modeling), etc.
• Worked closely with the Architect for design of the company’s cloud based data infrastructure.
• Gathered requirements, created the data integration solution, prepared BRD, and performed a structured walkthrough with the Finance team for the implementation of the Company’s new Intacct General Ledger system.
• Gathered requirements and performed the mapping analysis for the Funding and Sales loan level transaction aggregation and creation of journal entries and posting from the sub-ledger to the Intacct General Ledger.
• Analyzed, mapped, and populated Intacct’s upload template with the historical data from the previous accounting system (Quickbooks) utilizing Talend ETL.
• Gathered requirements, prepared business process flows, and documented Use Cases for the Company’s Optimal Blue project, used for product and pricing of originated loans.

Confidential, Detroit, MI

Senior Business Analyst

Responsibilities:

• Responsible for providing support to loan servicing business and marketing teams with data requirements for email and letter communications.
• Coordinated with multiple teams such as architects, software engineers, database engineers, marketing strategists, business customers and email teams with needed data files.
• Requirements gathering, research and analysis, documentation and development of various other projects and tasks.
• Created User Stories, tasks, technical specification for developers along with test plans.
• Performed quality assurance on all development projects and tasks.
• Project management using At Task for scheduling and reporting status.
• Obtained sign-off from customers and provided demonstration and user training for the completed development.
• Managed the successful completion of the Tree of Life project. A strategic project containing the processes for the servicing business that were previously maintained in an Excel spreadsheet. A new database was created along with user interfaces in EPIC (proprietary loan servicing portal) for teams to manage their business. Metadata was created surrounding the templates and steps and added to the database. Performed both business analysis and project management roles on this project.
• Followed the Agile methodology (2 week iterations).
• Scrum Master for the Metrics Team and managed the Kanban board for all tasks.
• Managed multiple projects and tasks simultaneously.

Confidential, Detroit, MI

Project Consultant

Responsibilities:

• Provided project coordination and business analysis services to a diversified group of clients from banking, automotive, and the government sector.

Confidential, Detroit, MI

Business Analyst & Quality Assurance

Responsibilities:

• Requirements gathering from Business Owner and documentation.
• Analyzed and provided recommendations
• Creation of wire frames and process flow diagrams using MS Visio
• Authoring and execution of test cases.
• Simulator testing of application and capturing of logs using FileZilla and Extra Putty.

Confidential, Detroit, MI

Business Analyst & Projector Coordinator

Responsibilities:

• Coordinated the activities of the three (3) entities (City officials, banking institution, and development team) in order to maintain a clear line of communications with all parties involved.
• Conducted daily status meetings, maintained an Issue Log, and reviewed/managed tasks assigned to project team members.
• Requirements gathering and documentation, using Visual Paradigm
• Developed business rules by analyzing various sources of information that could expose fraudulent taxpayer activities.
• Functional specification documentation for code development
• Operational Reports design and creation.
• Use Cases, Wire Frames, and Functional Specifications for various processes.

Confidential, Detroit, MI

Senior Business Analyst

Responsibilities:

• Interviewed the Account Managers at Confidential and its external advertising agency team to understand and document their As-Is process for managing product data.
• Researched the created As-Is and To-Be process flows
• Created Power Point presentation with To-Be process and presented to Confidential management.
• Created comprehensive report containing findings and proposal.

Confidential, Detroit, MI

Senior Business Analyst

Responsibilities:

• Conducted JAD sessions and gathered requirements from stakeholders.
• Prepared requirements documentation and worked with development team for completion of work.
• Analyzed and prepared documents, inclusive of Data Flow Diagrams and screen mock-ups.
• Maintained the Project Plan by conducting weekly team meetings and reviewing tasks status and modifying efforts, as needed.

Confidential, Wixom, MI

Business Development Manager

Responsibilities:

• Managed the web and business development project
• Led the design and layout of the new portal and made decisions on existing and new business partners.
• Created and managed Social Media via Facebook and Twitter.
• Opened dealer accounts and negotiated terms with companies such as Rawlings, Wilson, Head, Worth, Adidas and others.

Confidential, Southfield, MI

Financial Operations, Business Analysis and Internal Audit Consultant

Responsibilities:

• Provided consulting services to Fortune 500 clients on financial management, operations management, business analysis and internal auditing.
• Participated in forecasting, financial analysis, risk analysis, compliance, budgeting, and long-term planning.

Confidential, Auburn Hills, MI

Financial Analyst

Responsibilities:

• Performed price differential audit by analyzing Purchase Orders and identified a total of $150K owed from vendors.

Confidential, Pompano Beach, FL

Business Analyst / SOX Consultant

Responsibilities:

• Met with upper management to determine the scope, requirements, resources and schedule for the audit.
• Interviewed stakeholders and conducted process walkthroughs.
• Gathered documentations, prepared business process narratives and identified key controls.
• Developed Use Case diagrams and accompanying Use Cases. Verified the requirements with stakeholders and obtained signoffs.
• Prepared Test Cases and performed UAT (User Acceptance Testing)
• Performed GAP analysis and reengineered processes.
• Prepared test plans and executed testing.
• Prepared and completed remedial action plans.

Confidential, Warren, MI

Financial Analyst

Responsibilities:

• Served on a supplier transition project to develop and implement a supplemental payment system for vendors.
• Served as an integral member of the Process Validation and Improvement team, which was charged with working on price differential audit. Recovered $200K of savings for the client during the review of supplier purchase orders.

Confidential, Van Buren Township, MI

Financial Analyst

Responsibilities:

• Met with management to ascertain the scope of the project.
• Performed a Balance Sheet risk assessment for the Procurement Department and suggested necessary journal entries for corrections. The risk assessment was required by upper management, prior to the financials being made public.
• As a value added service, prepared bank reconciliation for Procurement department’s multiple cash accounts. These accounts contained foreign currency revaluations and were unique from each other.
• Prepared procedure manuals for the bank reconciliations and provided training to the departmental staff.

Confidential, Warren, MI

Business Analyst / SOX Consultant

Responsibilities:

• Conducted meetings with upper and middle management and set up the scope of the audit and schedule.
• Interviewed stakeholders and documented the processes.
• Prepared Process Narratives and identified key controls within the narratives.
• Managed a team of 4 for Sarbanes Oxley compliance audit.
• Prepared test scripts for the key controls and performed the tests.
• Prepared and consolidated status updates for management and reviewed on a weekly basis.

Confidential, Ann Arbor, MI

Business Analyst / SOX Consultant

Responsibilities:

• Managed Sarbanes Oxley 404 compliance audits that consisted of process identification, documentation, test plan preparation, testing and remedial testing.

Confidential, Long Beach, CA

Business Analyst / SOX Consultant

Responsibilities:

• Conducted requirements elicitation with the stakeholders by use of direct interviews, JAD and brainstorming techniques.
• Mapped and analyzed As-Is and To-Be processes by developing Activity Diagrams using MS Visio.
• Led walk through of processes, collected documented evidence, and prepared business process narratives.
• Identified Key Controls and prepared test plans.
• Documented the deficiencies to enable monitoring and timely retesting of remediated controls.
• Completed remediation action plans.

Confidential, Southfield, MI

Senior Financial Analyst

Responsibilities:

• Coordinated, analyzed, and verified month-end closing with the plant accountants.
• Facilitated monthly forecasting, variance analysis, and reporting of operations compared to the budget.
• Executed cash flow management, budgeting tasks, and long-range planning.
• Developed and maintained sales forecasting model, driven by JD Powers data. Interacted with V.P. of Sales and Business Unit Managers for validation and prepared presentations for the V.P. of Sales.
• Participated in projects involving CAPEX and costing models.