PROFESSIONAL EXPERIENCE

BUSINESS ANALYST / EXTERNAL CONSULTANT

Responsibilities:

• SAP Support HR, EDI and FI, EDI Global Configuration Support. Successfactors support for training.
• Data gathering, analyze, test, and identify exceptions related to travel and expense reporting.
• Analyze client’s business requirements and processes through document analysis, interviews, workshops, and workflow analysis.
• Review and test HR, FI and IDOC accounting transactions for both accuracy and completeness.
• Preparation of overall process documentation including flowcharts.
• Provided input into developing and modifying systems to meet client needs and develop business specifications to support these modifications.
• Conduct 5+ levels of testing including functional, regression, user acceptance, integration and performance to verify the client’s needs are met.

PROJECT ANALYST

Responsibilities:

• Assisted and supported Site Project Manager and Project Managers in preparation of Forecasts and Sales Reports. Analyze monthly department budgeting and accounting reports.
• Developed ad - hoc and prepare regular presentations, correspondence and spreadsheets for Observations, Forecast, weekly, bi-weekly and monthly reporting. In processed, setup and identify training needs for Project Management staff and human resources. Managed and maintained office inventory and supply orders as needed.
• Maintained and coordinated busy Project Management Departmental and Conference Room calendars and schedules.
• Participates, and maintains accurate communication, setup, and coordination of departmental meetings.
• Create and enter purchase requests within a timely fashion. These purchase orders could include but are not limited to: fleet manager purchases, operations manager purchases, subcontractor purchase orders, and purchase orders for materials, technical systems and equipment. Assisted Site Project Manager in preparation of monthly departmental operating results, as well as weekly, quarterly and annual reports by Project Management department.
• Compiled, prepared and managed data records to completion of successful projects.
• Identified departmental reporting needs and daily work reports. Interacted and collaborated Project Management Department with all intercompany locations, departments and vendors.

BUSINESS PROCESS ANALYST

Responsibilities:

• Liaison for site coordination and managed site logistics for Rapid Improvement Workshops at the local level for OTD, SCM or FIN process include other strategic or legacy systems.
• Supported local project management and/or Black Belt resources to implement new functionality from each successive major or intermediate release or replication.
• Facilitated Rapid Improvement Workshops, Post Deployment Issues Meetings, Maintained and Supported Issues for Post Deployment, Reported Key Success Measures.
• Coordinated on-going Power User recurrent training, direction, succession planning with local sites.
• The SAP SME on education, training, and mentoring opportunities, as well as all business processes or functional issues.
• Advocate for Help Desk processes, Power User and the Power User Strategy.
• Served as the process SME and advocate for requests for enhancements.
• Developed and executed a Lessons Learned Process.

SYSTEMS ANALYST ENGINEERING SUPPORT

Responsibilities:.

• Responsible for realization of SAP MACH 1 Deployment for Hydraulics division.
• Provide process, application support and training for I&SS business unit related to product and process development and information management.
• Support Product Change Management processes including but not limited to TeamCenter Engineering & CPPD Workflow and supporting the MACH 1 Business Transformation and deployment of SAP.
• SharePoint Site Manager for I&SS Mach1 Deployment.

Confidential Orland Park, Illinois

CONSULTANT TRAINER

Responsibilities:

• Responsible for successfully delivering and writing SAP business training documents for SAP ECC 6.0 cross functional applications.
• Utilized advanced SAP knowledge and skills to write and coordinate training materials for MM, SD and FI modules.
• Communications with client to ensure success and satisfaction with training program.

Confidential New Jersey

CONSULTANT TRAINER 

Responsibilities:

• Responsible for successfully delivering and writing SAP technical and business training for SAP ECC 6.0 cross functional applications to an internal staff of 1600.
• Developed and wrote technical core business processes.
• Utilized advanced SAP knowledge and skills to present training presentations and teaching materials on Solution Manager, ChaRM, SAP Navigation, Display General, CRM, Project Systems, Materials Management, Finance, and Procurement Core Processes.
• Back-up support COE level 1 support desk as needed.
• Traveled to local and remote sites within the U.S., conducted hands-on classroom-style training, to audiences ranging from technical to non-technical.
• Successfully executed training strategies as defined in development programs and interventions linked to key business training objectives.
• Participated in train the trainer workshops, and on-site post go-live support.
• Communications with client to ensure success and satisfaction with training program.

Confidential

Chicago, IL

BUSINESS ANALYST

Responsibilities:

• Coordinated Pricing Master Data work flow to incorporate quality controls and reduce errors. Responsible for business rules for data conversion, migration and validation. Rebased functional and non-functional Use Cases. Developed and approved Requirements Traceability Matrices, functional Test Cases, and System Technical Design Specifications to optimize system operations.
• Broadened end user knowledge base by implementing system tools to streamline navigation.
• Organized, directed and executed a Pricing data validation program. Created queries and test scenarios to expedite data validation of pricing conversion records.
• Excelled at utilizing testing skills providing test results, with on-time deliverables.
• Supported and Managed Sales Non Functional Reports requirements. Acted as business liaison to technology and business end-users; reviewing and approving Requirements Traceability Matrices and functional Test Cases.
• Co-Lead Web Self Service project. Attended business requirements and design meetings. Created and developed Use Cases, created and edited Requirements Traceability Matrices, p articipated in reviewing and approving functional Test Cases. Ensured required documentation was up to date and accurate.
• Drafted policies and procedures, related to adding new pricing, material master data customers and products.
• Compiled weekly project status to director of Information Technologies.

Confidential  IL

BUSINESS ANALYST AND AUTOMOTIVE CUSTOMER SERVICE MANAGER

Responsibilities:

• Implemented and automated automotive quoting and pricing procedures eliminating manual pricing and reducing pricing disputes on a global scale.
• Launched a successful third party sampling program, reducing scrap materials loss by approximately 30K in the first six months.
• Developed a global web based business center focusing on lean order entry with reporting functionality. Increased EDI customers by 40% over a one year period, improving customer response time and reducing manual order errors.
• Dedicated extensive time and energy to improving communications between sales and personnel. Accepted full responsibility for budgets, scheduling, and performance reviews. Increased departmental performance by offering Six Sigma training increasing employee motivation and boosting moral.
• Built a teamwork environment that encouraged hard work and collaboration. Ensured workflow efficiency, customer service excellence, and quality assurance. Supported quality teams by tracking 16 major customers’ scorecards. Seven were improved due to our cross functional team efforts.
• Global leader for master data implementations. Mapped As Is-To Be system requirements for implementations, with on time deliverables.
• Coordinated system upgrades and training. Never missed a project deadline.
• Accountable for a wide range of Master Records and corporate functions including Sarbanes-Oxley compliance, reducing master data errors by 100%.
• Developed all customer master training manuals, job aids, presentations.
• Gathered system requirements for End User to Super Users and designed and implemented training.
• Designed and Supported Global Security Profiles for Security Team, including Role layouts.
• Worked with End Users and ABAP Team to map and deliver a wide range of reporting and automated upload tools.