Reporting Analyst Resume Toronto, Ontario - Hire IT People

EDUCATION:

BAin Honours Mathematical Economics
Confidential
September2008 - 2012
Waterloo, Ontario

PMP Candidate
Confidential
December 2012
Toronto, Ontario

TECHNICAL EXPERTISE:

WORK EXPERIENCE:

ReportingAnalyst, Performance Measurement
Confidential
August 2012-Present
Toronto, Ontario

Producing Weekly, Quarterly and yearly performancereports and KPIs for FA, FSA, BM, DVP and AVP.
Validate reporting and set queries for Essbase,EBI.
Schedule production on EBI and compile data setsfor final reporting.
Adhere to strict deadlines and validate reports forremediation projects.
Manage multiple performance reporting projects tovalue CIBC client commitment and maintain competitive standards in accordancewith the industry.
Write detail level requirements for Metrics andincentive project for fiscal year 2013
Analyze production measures for performance toolsto maintain and update a catalogue for developers.
Update and maintain variance log to escalate andresolve issues for Balance Scorecards.
Focus on accuracy and efficiency of reporting whilehelping testers make test cases and pull sheets for reporting measures.
Comply with User acceptance testing and helping enduser understand the final reports by making appropriate documentation availableto them.

Reinsurance Business Analyst
Confidential
March 2012-August2012
Waterloo, Ontario

Automating Weekly, Monthly and yearly interfacereport by using Excel VBA, Microsoft Access and SQL.
Participate in SDLC process and configure businessrequirements.
Analyze work flows for each team member andidentify room for efficiency in reporting.
Evaluate ways to make sure that there is equaldistribution of work among reinsurance administrators.
Facilitate facultative policies betweenunderwriters and Reinsurers.
Suggesting new treaties and complying withauto-bind regulations.
Auditing Monthly reports to reconcile errors

TechnicalBusiness Analyst
Confidential
May2011-March 2012
Waterloo, Ontario

Problem resolution and escalation as it relates toimaging and application setup.
Configuration of Test Lab PCs and virtual machines.
Configuring Cisco VPN, Bloomberg and routers.
Supporting Windows 7 migration and configuringresolution to issues arriving from the transition.
Supported and maintained a web-page to aidoperational capacity track of our daily support.
Perform inventory audits and evaluated SLAs andSLOs.
Write technical details and ARA reports for SDLC,by detailing high level business requirements and making contingency plans.
Scheduling and developing deployment schedule forWindows 7 project.
Understanding unique business requirements andprovide innovative solutions to business managers.
Analyze and evaluate data migration whileperforming software updates as it relates to Windows deployment.
Help business leaders understand challenges andopportunities from the migration.
Prepare documentation forall users on how to maximize their efficiency and adapt to new User interface.

Student Life Trainer (Team Leader)
Student Life Office, Confidential
February2011-August2011
Waterloo, Ontario

Deliver the orientation leader training program togroups of students several times throughout the winter semester.
Assess the quality of potential leaders and makerecommendations about their involvement within the Orientation programs to theManager.
Foster group spirit, responsible social attitudesand positive community dynamics.
Assist Student Life Trainer in achieving theirspersonal goals and evaluated them on weekly bases.
Recommended changes in the manual and teachingmethods for better productivity.
Innovate and create activities that address theunderstanding of important concepts and foster participation from orientationleaders.
Have monthly one on one with team members and usetheir feedback to deliver changes which can be adapted more quickly in theorientation structure.
Acted as a liaison between team members and thestudent life management by advocating their respective agendas.

SUMMARY:

Innate product vision andunderstanding of user needs
Analytical approach toproblem solving. Inter-disciplinary thinkingability.
Strong interpersonal and team-building skillsdemonstrated by leadership role in previous PM roles
Key experience inproduct development and improvement
Project managementbackground complemented with technical skills