Lead Business Analyst Resume
SUMMARY:
- Business Analyst with over seven years of experience in the Healthcare industry and over five years of experience in the field of information systems services.
- Majority of information systems services experience has been involved with the definition, design, development and implementation, in a Business Analysis role, of application software for Confidential.
TECHNICAL SKILLS:
Functional Skills: Requirements Analysis| Responsive Design | S508 Requirements| SDLC | Requirements Gathering| Agile Methodologies | Software Documentation | Business Process | Workflow Diagrams | Wireframes
Tools & Technologies: JIRA | Confluence | MS - Visio | Snagit | MS-Word | MS-Excel | MS-PowerPoint | ALM | Share Point Care Central | PeopleSoft |Business Objects
PROFESSIONAL EXPERIENCE:
Confidential
Lead Business Analyst
Responsibilities:
- Lead the elicitation and review of requirements with stakeholders
- Create/manage requirements in JIRA
- Utilize Agile development to manage product backlog for prioritization and tracking user stories
- Define processes and procedures for analyst staff to ensure assignments are completed efficiently and accurately
- Mentor analyst staff on project direction, defining project deliverables, creating/maintaining project deliverables
- Facilitate weekly meetings with Business Analyst team to discuss status of deliverables and inform members of project updates
Confidential
Senior Business Analyst
Responsibilities:
- Collaborated with key process owners across the organization to plan, lead and implement strategic business improvement processes, policies and procedures
- Created/managed requirements in ALM and generated requirement documents
- Designed and developed documentation including procedures, process flow diagrams, work instructions, and protocols for processes
- Collaborated with product IPT team across the various development phases to ensure enhancements/changes were implemented and tested according to requirements
- Defined/optimized business processes and translated them into requirements
- Created requirement documentation and verified business requirements
- Utilized Agile development to manage product backlog for prioritization and tracking user stories
Confidential
Senior/Lead Business Analyst
Responsibilities:
- Designed, customized and implemented several CMS websites in an Agile environment
- Utilized JIRA to create and manage user stories
- Led daily Scrum meetings with project members
- Updated, created, and peer reviewed release specific project documentation
- Responsible for delivery of release specific project documentation to client
- Participate in Section 508 reviews
- Participated in JAD meetings
- Mentored analyst staff on administrative activities, project direction, project organization, defining project deliverables, creating/maintaining project deliverables
- Point of contact, amongst all levels of staff members, on project related inquiries
- Communicated effectively to management (Release Managers, Project Manager, BA Manager, and Technical Leads) in a timely manner
Confidential .
Lead Business Analyst
Responsibilities:
- Communicated project related issues to client in timely manner
- Mentored analyst staff on administrative activities, project direction, project organization, defining project deliverables, creating/maintaining project deliverables
- Point of contact, amongst all levels of staff members, on project related inquiries
- Communicated effectively to management (Release Managers, Project Manager, BA Manager, and Technical Leads) in a timely manner
- Facilitated weekly meetings with Business Analyst team to discuss status of deliverables and inform members of project updates
Confidential
Business Analyst
Responsibilities:
- Subject Matter Expert (SME) on various components of the PQRS and eRx system, to include PQRS/eRx payments and eRx Payment Adjustment
- Reviewed requirements documents to gain a complete understanding of clients’ needs and accurately describe such to Design, Development and Testing teams
- Analyzed Business Process Models for further clarification of requirements
- Created diagrams and utilized CMS templates to document project objectives
- Decomposed high-level business and user requirements into a Product Technical Document
- Developed use case documents to outline system with respect to users
- Created/maintained user manuals for products utilized by end users
- Web Page Modeling and Design
- Facilitated meetings with appropriate staff to understand the impact of system modifications
- Participated in technical reviews as needed
- Worked closely with Testing and Validation teams to coordinate and manage defect analysis
- Participated in management meetings on behalf of Business Analyst Manager during absence
- Facilitated training sessions with Inquiry Support staff members
Confidential
Business Billing Office Specialist
Responsibilities:
- Input patient visit data into the billing system to ensure accurate and timely billing and payroll processes
- Processed payroll activity logs and validate visits with presence of clinical note for 15 clinicians to ensure accuracy
- Maintained tracking system for physicians’ orders to maintain compliance in the billing processes
- Input client data to 485/486 Plan of Care with scrupulous attention to detail and high level of accuracy for admissions and re-certifications
Confidential
Admissions Business Analyst
Responsibilities:
- Designed automated admission and referral tracking system to enhance and improve admissions processes, which was implemented across the region
- Coordinated with management to develop standard operating procedures for front office staff
- Created standard operating procedure manuals
- Worked closely with Administrator to develop and maintain processes for companywide program
- Utilized Care Central to accurately input and maintain resident data for 150+ bed facility
Confidential
Management Trainee - Quality Assurance
Responsibilities:
- Utilized PeopleSoft CRM to facilitate QC audits, while assuring adherence to company Standard Operating Procedures
- Managed Quality Control auditing progress through weekly examination of Business Objects reports
- Identified, compiled and analyzed inconsistencies in vendor data for the creation of standardized policies & procedures
- Gained valuable knowledge of Business Process Management through training sessions geared towards Confidential ’s daily processes
- Conducted time studies, with the use of Lean Office principles, to improve efficiency within various departments by eliminating waste and non-value added activities