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It Consultant Resume

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Denver, CO

SKILL:

Technical: MuleSoft, AWS, SQL, API, REST, GitHub

Quality Analysis Software: HP - Application Lifecycle Management.

Domain: Banking, E-Commerce, Travel, Software Integrations.

Process: Business Analysis-BABOK, SDLC, IT Service Management, Agile.

Agile Tools: Atlassian - JIRA & Confluence.

WORK EXPERIENCE:

IT Consultant, Confidential, Denver, CO

  • Led development to update the logging strategy for the client. Improved visibility of production errors which led to faster fixes.
  • Implemented solutions to reduce the memory usage of production application. Outcome:
  • A 15% decrease in memory usage and more stable production environment.
  • Saved thousands of dollars on buying more memory.
  • Led the Dev support team and decided priority of everyday tasks on Daily SCRUM with the client.
  • Reversed engineered BPM application and built technical documentation for developers when there was no documentation available to get started with.
  • Created a reusable UAT template and Postman collection of common endpoints for developers and stakeholders which are still in use to help with testing code fixes and project migrations.
  • Elicit requirements from clients and design technical architecture for software solutions.
  • Regularly worked on POCs to help select the software that meets client’s expectations and budget.
  • Appointed to review and create User Story requirement documentation with a team of consultants and create design documents for stakeholder approvals.
  • Wrote test cases for production validation for new software and directed a team of QAs to plan and execute those test cases.

Quality Assurance Analyst, Confidential

  • Re-designed processes followed by QA teams that saved 20% of their time.
  • Interacted with the development team to understand and improve quality of the software.
  • Assisted the development team in building unit test cases.
  • Prepared test cases in order to validate requirements and assisted users in UAT.
  • Liaised between the client and development team to ensure work met client requirements.

IT Business Analyst, Confidential, Pune, India

  • Led a team of 4 developers to build a website for the client.
  • Worked with the development team to optimize code and enhance performance of the website.
  • Designed cases to build the User Interface for the website.
  • Planned and conducted the requirements gathering sessions and meetings with the key stakeholders.

System Engineer, Confidential

  • Worked in a team of 3 developers to perform migration of the project from VB to VB.Net .
  • Designed the User Interface of the website according to requirement specifications using HTML in Visual Studio.
  • Formulated procedures to analyze and estimate the requirements. This saved 35% of preparation time for requirement documents.
  • Developed use cases to define the functional requirements of the stakeholders.
  • Created reports using SSRS and managed deployment of stored procedures using SSIS.
  • Prepared User Acceptance Testing (UAT) cases for the clients to assess the quality of the deliverable.
  • Gave presentations during client visits and conducted meetings with the client on regular basis.
  • Prepared training material and conducted training/knowledge transfer sessions for end users and a team of 15 members.

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