Business Analyst Resume Chapel Hill, NC - Hire IT People

SUMMARY

Serve as a liaison between departments (Emergency Medicine, Family Medicine, Pediatrics, Orthopedics, Pathology, and Radiology) and Revenue Cycle Analytics.
Provide mentorship and guidance to Reimbursement Analyst who assist with the departments
Work closely with clinic managers, staff and physicians to review denials, physician’s notes and aged claims to improve reimbursement by insurance payors.
Facilitate weekly meetings and phone calls to present Key Metrics to leadership within the healthcare.
Analyze denials from insurance payors to identify trends and determine root cause of denial.

SKILLS:

Ability to work independently or with a team while managing multiple tasks and meeting stringent deadlines.
Create tools using Excel to increase production and decrease errors using advanced formulas.
Familiar of programs such as Business Objects, Access, SharePoint, VBA, SQL, Power BI and SAS.
Highly self-motivated, dependable and willing to take initiative.
Strong interpersonal skills to interact with all levels of management and build strong partnerships across all Lines of Business.
Created and implemented Dashboard style reports to help maintain timely referrals for all loans.

EXPERIENCE:

Confidential,Chapel Hill, NC

Business Analyst

Responsibilities:

Serve as a liaison between departments (Emergency Medicine, Family Medicine, Pediatrics, Orthopedics, Pathology, and Radiology) and Revenue Cycle Analytics.
Provide mentorship and guidance to Reimbursement Analyst who assist with the departments
Work closely with clinic managers, staff and physicians to review denials, physician’s notes and aged claims to improve reimbursement by insurance payors.
Facilitate weekly meetings and phone calls to present Key Metrics to leadership within the healthcare.
Analyze denials from insurance payors to identify trends and determine root cause of denial.
Utilize Business Objects to create reports to fulfill internal and externals ad-hoc requests, as well as maintaining ongoing scheduled reports.
Draft system edits and logic for Epic to ensure claims are routed to the work queues.

Confidential,Raleigh, NC

Bankruptcy Analyst

Responsibilities:

Provided analytical support for the Delinquent Tax team for process improvement and the change control process.
Created forecasting for Tax workflow volume to ensure proper staffing.
Design and maintain Microsoft Access database.
Analyze raw data using data mining techniques to determine trends and patterns within processes, identifying gaps and efficiency opportunities.
Make recommendations to management based on analyses for process improvements.
Develop detailed reports using information pulled from Microsoft Access and PowerPoint for management presentations.
Provided direction to team members of prioritization of work based on daily/weekly volume.

Confidential,Charlotte, NC

Customer Accounts Representative

Responsibilities:

Analyzed customer financials to assist in developing a payment schedule.
Provided information to the customer to fully understand their circumstances offering payment cure solutions when possible.
Conducted skip tracing in order to locate customers who have relocated.
Prepared documentation for uncollectible accounts for management and/or recovery collectors.