SUMMARY:

• Around 7+ years of diversified experience in areas like Business Analysis, Data Analysis and Software Development.
• Expertise in Software Development Life Cycle (SDLC), Object Oriented Analysis and Design Methodology.
• Experienced in complete SDLC, Client /server architecture providing a well balanced understanding of business relationships, business requirements, worked for financial and technical solutions and help the team at all levels until final product release.
• Extensive experience in Brokerage/Banking & Commercial Mortgage Lending systems (CML)
• Good understanding of Project Process and ability to analyze business problems and identify solutions.
• Worked extensively with the team to meet business requirement and analyzing workflow.
• Experienced in creating Business Requirement Documents, User Requirement Specification, Functional Requirement Specifications.
• Extensively worked on manual testing and Automated testing.
• Experienced in creating Data Flow Diagrams, Use Cases, Use Case Diagrams, Activity diagrams, Entity Relationship Diagrams, Data Mapping, Data Integration.
• Expertise in writing requirements for Retail Banking, Commercial banking
• Skilled in determining system requirements and specifications for application development projects with emphasis on User Requirements and Functional Requirements through user interviews.
• Well versed in Process Narratives, Flow charting Techniques using UML, and Good Documentation Practices.
• Experienced in developing Object Oriented Analysis and Design Models; Use Case Model and UML.
• Well versed in project management tools like MS Project for project planning, Project scheduling.
• Prepared documents to conduct user acceptance testing.
• Participated in preparation of root cause analysis (RCA) documents
• Team player and self - starter with excellent communication, coordination, documentation, project planning and interpersonal skills.
• Assisted QA team in developing Test Scripts, Test Cases and Test Plans for the User Acceptance testing.
• Proven ability to work under pressure, prioritize and meet deadlines. Open to dynamic work environment and ability to work collaboratively with business analysts, testers, developers and other team members in the overall enhancement of software product quality.

TECHNICAL SKILLS:

Methodologies: SDLC, RUP, UML, CMM, SIX SIGMA, JAD

Testing Tools: WinRunner, LoadRunner, Test Director and Quality Center

Change Management Tools: Rational Clear Quest, PVCS, Clear Case

Business Modeling Tools: Rational Rose, Microsoft Visio for UML and ER diagrams

Programming Language: C, C++, Visual Basic, JAVA, SQL, PL\SQL

Project Management: Microsoft Project, Microsoft Office (2007)

Applications: MS Office Suite, Lotus Notes

Databases/Query Tools: Oracle 8i/9i, MS SQL Server, MS-Access, DB Visualiser, OBIEE, SQL*LIMS, LabWare LIMS and Web LIMS

Reporting/Documentation Tools: Crystal Reports, Rational SoDA / MS Word, Adobe Acrobat

Web Technologies: HTML, XML, ASP, JavaScript, MS Front Page and Dream weaver 2004

Requirement Gathering Tools: Requisite Pro

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Business Analyst

Responsibilities:

• Interfaced with the client as part of the Requirements Engineering team to finalize the project scope.
• Facilitated JAD sessions and gathered business requirements
• Conducted user interviews, gathered requirements, analyzed the requirements and managed changes using Rational Suite. Organized system requirements meetings with the developers and testers to analyze, define and document Systems Requirements Specifications (SRS) as part of the Systems Requirements Document (SRD), business requirements, functional requirements, non functional requirements, high level design, and detailed design.
• Excellent Clarity on Retail Process and Good hand-on skills on ORMS, ORTM, OReSA, ORFI & (Standard/Workaround) -ORMS-ORSIM-ORPOS Integration.
• Gathered requirements for the integration of new B2B E-commerce functionalities to backend ERP Systems.
• Performed SOA testing, Middleware, REST API, functional testing using IBM Rational Integration Tester.
• Taken up responsibilities within Project Management in keeping track of the project.
• Conducted weekly status meetings with testing and development teams.
• Worked with the Sales & Operations team in the monthly planning activities.
• Worked on Order Management Systems.
• Worked on Web-sphere commerce suite and Web-sphere merchandising.
• Conducted interviews with end-users to collect requirement and business process information, according to the business rules.
• Testing web services designed to function in a Service Oriented Architecture (SOA) environment is highly desired.
• Worked on SEO and Usability to have a better navigation to the customer.
• Worked with the UI team in defining the Usability requirements.
• Developed business process models in Agile to document existing and future business processes.
• Performed extensive requirement analysis including data analysis and gap analysis.
• Designed and developed project document templates based on Agile methodology.
• Created user stories, storyboards and conducted stand up meetings.
• Followed Agile methodology throughout the project.
• Proficient in using agile management tools Team foundation server (TFS), JIRA, Green hopper, Rally.
• Created user stories and worked with the team members.
• Conducted stand up meetings and was responsible to track the project taking an initiative from a project management. Lead Business Intelligence reports development efforts by working closely with Microstrategy, Teradata, and ETL teams
• Participated in various stages of data and requirement analysis for project needs.
• Identified internal and external system requirements, design and configuration set-up, also created user documentation and conducted training classes.
• Developed business requirement specification documents as well as high-level project plan.
• Designed and developed use cases, activity diagrams, sequence diagrams, OOD using UML.
• Assumed ownership of use case diagrams, use case narratives and other various artifacts.
• Relieved pressure off the PM by maintaining artifacts and portions of the project binder.
• Documented and delivered Functional Specification Document to the project team.
• Assisted the Project Manager to develop both high-level and detailed application architecture to meet user requests and business needs.
• Implement plan of action for new opportunities by working with Sales, the RFP Analytical Team and the Implementation Team.
• Developed media campaign plans, project management plans and web analytics reports and presentations for both internal and external stakeholders.
• Participated in the logical and physical design sessions, assisted and developed high and low level design documents. Used Teradata SQL Assistant to run the complex SQL queries.
• Assisted the PM in setting realistic project expectations and in evaluating the impact of changes on the project plans accordingly and conducted project related presentations.
• Assisted with user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
• Conducted User Acceptance Testing (UAT).
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project life cycle.
• Performed task decomposition, delegated tasks and monitored project milestones using MS Project.
• Assisted the PM in performing risk assessment, management and mitigation
• Powered with strong verbal and written communication skills.

Environment: Windows 2000/XP, Microsoft Office SharePoint 2007, Rational Requisite Pro, MS Office, SQL Server, MS Project, Excel, Visio, PowerPoint, MS FrontPage 2003, MS Access, Snagit, EDI, Documentum2.0. UML. XML.

Confidential, Plainview, NY

Business Analyst

Responsibilities:

• Followed a structured approach to gathering and formalizing business requirements expressed by managers, process owners and operational users of the information system.
• Analyzed business requirements and system architecture/design.
• Conducted JAD sessions with end-users to identify user requirements and also to collaborate with developers for application development. Manage team of website division of Microsoft technology.
• Manage website development division. Communicate with client, understand requirement and prepare quotation according to requirement.
• Responsible for creating and maintaining all requirement and project related requirement documentation including BRDs, FRDs
• Responsible for releases / programs handling multiple projects (ORPOS, Fusion Middleware, RMS) and involving multiple cross-functional teams and vendors.
• Experience in SOA and web services testing (B2B Testing) using SOAP UI (Web service test tool) i.e. configuring response, creation of Test cases in Soap Ui & Adding Assertions etc.
• Involved in designing User Interfaces for developing prototypes. Designed and developed project document templates based on Agile methodology.
• Captured system requirements by writing Use Cases.
• Used JIRA for all Agile Scrum Change managements to track product defects and tasks for teams.
• Developed procedures for processing of data and made process flow diagrams.
• Involved in reviewing Entity Relationship, Data Flow, State Transition and Class Diagrams with the Systems Analyst. Used SDLC (System Development Life Cycle) methodologies like the RUP and the waterfall
• Analyzed the As Is system to prepare a To Be system concept.
• Captured core business process information, business rules, business entities and other relevant information.
• Assessed risks, costs and potential benefits of alternative business process.
• Developed Functional Specifications and Q/Testing Requirements.
• Developed Requirements Traceability Matrix (RTM) using Rational RequisitePro to trace each software requirement.
• Interfaced with developers to identify and resolve technical issues and bugs in the software to validate end-user requirements.
• Validated SOAP and REST services with JSON/XML.
• Developed Test Cases to validate the requirements and documented the Traceability Matrix for Test Cases and Requirements.
• Involved in Customer Relationship Management (CRM) as well as Vendor Selection and Management Process.
• Analyze RFP /SOW requirements against company capabilities and credentials and past performance to discern opportunity feasibility to optimize proposal development/win strategy.
• Interacted and communicated clearly with development, testing and production teams concerning release management policies and procedures.
• Involvement in layout design, development, testing, deployment and give technical support of website development and eCommerce applications.
• Designed and developed an External web service by which new smaller businesses could integrate directly into our existing system.
• Assisted Scrum master in Developing the Task Sheet and Burn down Charts using the JIRA tracking tool.
• Documented requirements for the implementation of different integrated products on a shared common platform under the SOA architecture.
• Designed and developed .NET components using C# and XML to communicate with Web Services.
• Cascading style sheets (CSS) were used to attain uniformity through all pages.
• Work on Waterfall methodology.
• Integrated a Credit Card processing gateway into our system for instant billing of our smaller customers.
• Designed and developed an in house Instant Messenger Client and Server which tied directly into our existing SQL backend.
• Implemented a new set of coding standards that all of my developers now follow.
• Allocate task to developer, review of completed task and if any mistake than reallocate task to respective developer.

Environment: VB.NET, ASP.NET, ASP, HTML, SQL Server. UML, Clear Case 4.2, Clear Quest 6.0, HTML, Crystal Reports, MS Office, MS Visio, VCM Tool.

Confidential, Pittsburg, PA

Sr. Business Analyst

Responsibilities:

• Interviewed Business Users to gather Requirements and analysed the feasibility of their needs by coordinating with the project manager and technical lead. Assist project managers in performing variance analysis, conducting assessments, project forecasting, managing change, and producing management reports.
• Assisted the IT team to develop service oriented architecture (SOA), and data warehouse system to utilize data mining for data analysis.
• Conducted extensive requirement analysis using rational requisite pro. Gathered requirements to customize ATG provided solutions, services, and ongoing guidance to power a more relevant and personal e-commerce.
• Thoroughly studied the requirements for the process re-engineering. Developed business process models in Agile to document existing and future business processes. Developed function specifications for modifications of POS system for multiple chains.
• Prepared Business Requirement Documents (BRD’s) after the collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop prototype and overall system. MS Project proved useful in coordinating activities with project manager and various other teams.
• Working on decomposing requirement which were proposed during RFP (Request for Proposal) and providing the best solution to this requirement.
• Extensive success in translating business requirements and user expectations into detailed specifications employing Unified Modeling Language (UML) in an SOA environment.
• Interacted with users for verifying User Requirements, managing Change Control Process, updating existing Documentation. Design, development, implementation and roll-out of Micro-strategy Business Intelligence applications. Worked in Cross functional team environment and performed multi-tasking on projects.
• Generated, parsed and validated JSON and XML formatted data using Groovy Script that received in response from REST API calls.
• Designed flexible project foundation enabling rapid implementation of e-commerce website capabilities.
• Created Activity Diagrams, Sequence Diagrams and ER Diagrams. Involved in the process analysis, catalog design and performance optimization of Business Intelligence Reports
• Created relationships in Requirement Traceability Matrix linking Business Requirements to Functional requirements and Functional Requirements to Systems Requirements.
• Conducted Joint Application Development (JAD) sessions with IT groups. Identified the Key Changes, and participated in Stakeholder Management to communicate effectively with them
• Developed and Documented timelines for Project Delivery, and managed Projects and Resources to successful completion. Involved in requirement gathering and database design and implementation of star-schema, snowflake schema/dimensional data warehouse using Erwin. Worked on data profiling and data validation to ensure the accuracy of the data between the warehouse and source systems.
• Prepared graphical depictions of Use Cases, Use Case Diagrams, State Diagrams, Activity Diagrams, Sequence Diagrams, Component Based Diagrams, and Collateral Diagrams and creation of technical design (UI screen) using Microsoft Visio.
• Assisted to develop the Test Plan, Test Cases and Test Scenarios to be used in testing based on Business Requirements, technical specifications and/or product knowledge.
• Conducted User Acceptance Testing, gathered and documented User Manuals and Business Rules.

Environment: PL/SQL, SQL Server, XML, JAVA, Windows 95/98/2000, Web Logic, Mainframe, UNIX, Rational Reqpro, RUP., clear case, Rational Rose, Clear Quest, UML, MS Word, MS Excel, MS Access, Ms Visio, ETL, and Ms Project.

Confidential

Software Developer / Business Analyst

Responsibilities:

• Interacted with Stake Holders, Business users and Subject matter experts to finalize the Business Requirements for the application and prepare BRD
• Closely interacted with designers and software developers to understand application functionality, navigational flow and updated them about end-user sentiments
• Defined system requirements to Use Case, Use case scenario and Use Case narrative using the UML Methodologies
• Developed detailed ER Diagram and Data Flow Diagram using modeling tools following the SDLC structure. Implemented a messaging module using Java Messaging Service (JMS)
• Used Web service concepts like XML, WSDL, UDDI and SOAP with SAX parser to transfer and transform data between applications. Development of Java Servlets and Enterprise Java Beans for business logic of all the modules in application
• Developed the Task Sheet and Burn down Charts using the JIRA tracking.
• Conducted walkthroughs with the end users and stakeholders to gather the modification requests from the user to upgrade or change the business specifications for the product. Designed conceptual and logical data models of Data Warehouse and tables
• Followed a structured approach to organize requirements into logical groupings of essential business process, business rules, information needs and insured that critical requirements are not missed
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly
• Conducted FRS and URS reviews and walkthroughs with the designers, developers and stakeholders
• Prepared progress and completion reports, which were then submitted to project management on a weekly basis. Converted various SQL statements into stored procedures thereby reducing the Number of database accesses. Extensively worked on the ETL mappings, analysis and documentation of OLAP reports requirements.