SUMMARY:

• An accomplished Business Analyst, and Project Manager with strong technical skills. Over nine years of IT experience with multiple Fortune 100 companies.
• Strong customer facing and interpersonal communication skills. Effective liaison between IT and non - technical audiences.
• Experienced in breaking out of traditional silos and cross-organizational boundaries to collaborate on complex business and architectural issues.
• Self-starter with the ability to prioritize and multi-task effectively. Achieves goals and objectives in a reliable, accurate and consistent manner.
• Excellent verbal and written communication skills.

AREAS OF EXPERTISE:

Project Management: Experienced in project management for multiple concurrent IT application development projects. Specific responsibilities include Requirements gathering and scope definition; Breakout of project scope into work breakdown structures and work packages, activity time estimates, identification of required resources, creation of time and cost schedules, creation of the project management plan and project schedule, risk identification/mitigation, schedule assignments, performance control and measurement, fidelity to scope and change management, and quality of deliverables. Responsible for selection and efficiency of human resources consumed.

Business Systems Analysis: Over nine years of experience in eliciting, gathering, and defining business requirements, processes, and work flows from cross-functional SMEs, stakeholders, and key users. Experienced in leading JAD work sessions and meetings. Worked collaboratively with IT, business partners, and vendors to resolve issues and define project scope. Familiar with business analysis best practices. Experienced using tools such as Visio, PowerPoint, and Tableau to create reports and custom dashboards to brief high-level management.

TECHNICAL SKILLS:

Methodologies: Agile, SCRUM, Waterfall, Iterative, Systems Development Life Cycle (SDLC) Processes and Methodologies, Six Sigma and LEAN Methodologies.Databases: MS SQL Server 2005/2008, MS Access, Oracle 8g, 10g.

Languages: ASP.Net (2.0/3.0/3.5), C#.Net, XML, XSLT, HTML, VB.Net, SQL.

QA: Functional Testing, QA Testing, Stress/Performance Testing, UAT.

Tools: SharePoint, Tableau, Visio, MS Project 2013, MS Office (Word, Excel, PowerPoint, MS Access).

PROFESSIONAL EXPERIENCE:

Confidential, Creve Coeur, MO

Business Analyst/Project Manager

Role and Responsibilities:

• Worked as Project Manager to build a tool for seed ordering system. Responsibilities include: Project initiation and planning activities; Requirements elicitation and verification; Creation of time, cost, risk, and change control management plans. Resource management of matrixed teams and adherence to schedule. Identification of critical path tasks, parallel, independent, and semi-parallel tasks to drive the project toward its earliest completion date; Monitoring of all scheduled tasks and progress; Create and publish status updates and deliver presentations and status reports to upper management.
• Involved in the migration process from MOSS 2007 to SharePoint 2010 and steps to be taken by site owner and end users.
• Be responsible for the maintenance, upgrade, and management of the SharePoint 2010 infrastructure.
• Was responsible for creating status reports to brief senior level management.
• Created project plan, mile stones to obtain business sign offs from stakeholders, business leads and held meetings with them to better understand business, individual needs and track progress.
• Assist senior team members with platform documentation; testing and validation related to projects such as additional SharePoint farm build outs, 3rd party tool implementations, and enhancements to the collaboration service.
• Work closely alongside our Administrators, Architects, and Developers.
• Depending on the projects used both Waterfall and Agile methodologies.
• Conducted daily standups and maintained backlogs for various projects simultaneously.
• Responsible for testing the application code from technical perspective to verify that programs follow standards and meets technical specifications.
• Extensively used Pivot Tables in Excel to sort data.
• Used VLOOKUP’s in Excel to retrieve values.
• Worked on Business Analysis Document (BAD) and Functional Specification Documentation (FSD) to communicate to the stakeholders, end users and technical team.
• Help Business Users with User Acceptance Testing (UAT).
• Used Visio to represent the graphical interface of workflows.
• Actively interacted with different business groups to perform gap analysis to identify the deficiencies in the system by comparing the actual objectives with the system objectives desired.
• Worked on Nintex forms and workflows.
• Worked on high level design for Monsanto’s critical research records repository.
• Created API to integrate BMC Remedy into TechConnect.
• Worked with Infrastructure to plan for office 365/SharePoint 2013 upgrade.
• Created documentation for Installation and Configuration of SharePoint 2013 Online (Office 365) and SharePoint 2013 On-Premises.

Business Analyst/Project Manager

Role and Responsibilities:

• Created project plan, mile stones to obtain business sign offs from stakeholders, business leads and held meetings with them to better understand business, individual needs and track progress.
• Analyzed business requirements and translated them into Functional Specification Document (FSD) and Technical Design Document (TDD).
• Provided status reports and presentations to directors and business stakeholders.
• Managed budget for Basel, CCAR, and Economic Capital related projects to track monthly budget spends compared to project work completed.
• Produced project reports; request, collect, analyze and verify consistency and completeness and integrate weekly status reports from projects work streams for both Basel and CCAR.
• Created Communication and Change Management Plan through different channels so that stakeholders and end users are aware of the SharePoint Implementation.
• Plan and Manage projects with various scopes, and reach ROI goals on them.
• Managed, designed and executed performance reporting across; identified KPIs and developed & operationalized Tableau dashboards.
• Utilizing Power BI Desktop, SQL Query and help business users to generate custom reports with data pulled from the desktop and Data Warehouse.
• Trained site owners for day to day administration, configuration and maintenance of their sites.
• Involved in the assessment and evaluation of the third-party products supporting SharePoint environment such as Third Party Web parts, Features, Nintex workflows.
• Involved in the contract negotiations for purchasing the third-party tools.
• Implemented Business Connectivity Services, Records Management and other features in SharePoint 2010.
• Documented best practices, guidelines on how to do’s, what to do for Site Administrators.
• Involved in the migration process from MOSS 2007 to SharePoint 2010 and steps to be taken by site owners and end users.
• Helping business users understand the differences between MOSS 2007 and SharePoint 2010.
• Held meetings to educate employees about SharePoint.
• Created and maintained SharePoint Knowledge Blogs for support and training end users.
• Conducted walkthroughs with the end users and stakeholders to gather the modification requests to upgrade or change the specifications of the prototype.
• Extensive use of Nintex workflows to automate the business process using SharePoint Web Services.
• Created graphical workflow diagrams using Visio.
• Created UML diagrams to facilitate the design and architecture of the applications
• Designed Browser compatible InfoPath 2010 forms and integrated them into Form Library of SharePoint 2010.
• Prototyped Master pages and designed them in SharePoint 2010 Designer.

SharePoint Business Analyst/Project Manager

Roles and Responsibilities:

• Planned, Designed, Engineered, and Implemented SharePoint MOSS 2007 portal that served as the corporation’s central collaborative hub, which connects people and information within one common portal.
• Frequent conversations with Business users to understand the business requirements.
• Worked closely with senior management to present reports of SharePoint Gap Analysis.
• Created Proposal Documents, Business Requirements Documents, and Functional Requirements Documents.
• Release and change management using ITIL process methodologies.
• Develop SQL queries to extract complex datasets and metrics from multiple databases/data stores and utilize business Microsoft intelligence tools to build and support dashboards.
• Was Single Point of Contact (SPOC) for the SharePoint implementation.
• Design Solutions in SharePoint environment per business requirements.
• Following Microsoft best practices and documenting governance policies from both business and technical perspectives for SharePoint environment.
• Created a custom lists and custom columns for site admin survey.
• Export and import of web parts between the SharePoint portals.
• Created KPIs and report center dashboard portals for systems operations budget reports.
• End User Support - Understanding user requirements, troubleshooting user issues and SharePoint technical support.
• Standardize process and procedure to request a site.
• Configured SharePoint capabilities such as templates, content types, web parts, page layouts, search etc.
• Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Configured the SharePoint Search - including defining Content Sources, Crawl Schedules, creating Managed Properties, Crawl Rules and Scopes.

SharePoint Business Analyst

Roles and Responsibilities:

• Actively interacted with different business groups to perform gap analysis to identify the deficiencies in the system by comparing the actual objectives with the system objectives desired.
• Created Business Requirement Document (BRD) and High Level Logical Data Models.
• Created Blogs to collaborate on content creation and Wikis to record changes the business make.
• Drove multiple meetings to better understand business, individual needs and intimate progress updates.
• Resolved performance issues and plan for future upgrades.
• Implemented custom master pages based on corporate standard style sheets.
• Created custom content types, Site Columns, Site definitions, lists and libraries.
• Created Data View Web Part to display data from external source using database connections.
• Creating solutions using SQL to help manage the day-to-day responsibilities and enhance existing reports to provide better functionality and analytics for business units.
• Provide support (trouble shooting end user issues) to SharePoint users with knowledge transfer for the usage of the complex business functionality in SharePoint.
• Worked on Branding and customizing the site using SharePoint Designer and CSS to improve look and feel of the sites.
• Created workflows using SharePoint designer and Ran reports for site collection usage.
• Involved in the design and implementation of publishing portal with Form authentication for external vendors.
• Worked on search requirements of the business, defined search scopes and effectively communicated to the technical team.
• Created technical documents for installation, release/deployment and application management.
• Used Visio to create charts, diagrams, and layouts.
• Developed custom pages and workflows using InfoPath form, web parts and Connectable Web Parts.

SharePoint Consultant/Business Analyst

Role and Responsibilities:

• Involved in complete Life Cycle including Analysis, Design, Development and Testing of SharePoint Implementation using Waterfall methodology.
• Performed site collection reorganization, upgrading of search configuration, custom web parts and custom third party solutions, list definitions, custom event handlers, custom site templates, site definition customizations including Style Sheet files.
• Created Blogs to collaborate on content creation and Wikis to record changes they make to product demonstrations.
• Accomplished Several SharePoint portal administration tasks such as maintaining active directory, backup and restore of farm, adding users and assigning roles.
• Created workflows using SharePoint designer and ran reports for site collection usage.
• Expanded the document management and collaboration infrastructure by implementing three front-end servers.
• Created application definition file.xml (BDC) to connect to the external data sources.
• Created Excel services trusted locations to implement the systems engineering charts.
• Managed Updates on the SharePoint Farm, configured SSP’s and Service packs, Installed server patches, service packs, security patches etc.
• Worked with STSADM and UI to take back up of the whole SharePoint Farm and Database based on schedule.
• Worked on Business Data Catalog to integrate business data from back-end server applications.
• Worked with WSS (Windows SharePoint Services) Team Site, Document libraries, lists.
• Resolved performance issues and plan for future upgrades.
• Trained site owners for day to day administration, configuration and maintenance of their sites.