SUMMARY:

• Registered Nurse (RN)
• Experience in Intensive Care Unit (ICU) patient care in a hospital setting.
• Extensive knowledge of clinical applications like CERNER & MEDITECH
• In - depth knowledge of Computerized Physician Order Entry (CPOE) Systems
• Experience and knowledge working on the CMS Physician Quality Reporting System (PQRS) program and policies.
• Experience with CMS quality measures and claims data, registry, EHR, QCDR, CPC, ACO, GPRO and Measure Groups.
• Proficient in the use of Microsoft Tools- Word, PowerPoint, Excel, Access and Visio.
• Knowledge of Software Development Life Cycle (SDLC), agile processes and methodologies.
• Experience developing Use Cases, User Stories and Wireframes.
• Experience developing system specifications documents, business processes and working with software developers.
• Experienced performing gap analysis by working with users and business owners to articulate current and proposed system capabilities.
• Familiarity with Relational Database and SQL
• Experience in all stages of QA Analysis and Software Testing, including development and executing test cases and procedures.
• Experience with dynamic web application development using ColdFusion
• Excellent Leadership and Communication Skills
• Ability to work on team and individual projects efficiently and manage multiple tasks concurrently
• Strong attention to detail, self-motivated, can learn and adapt to new projects quickly.

TECHNICAL SKILLS:

• Microsoft Access, Excel, Visio, Oracle SQL and PL/SQL, MySQL, Bugzilla, HP Quality Center
• ALM Quality Center
• Remedy
• Serena Dimensions RM
• JIRA

EXPERIENCE:

Confidential, Columbia, MD

Business Analyst III

Responsibilities:

• Subject-matter expert on CMS projects involved in the regulatory interpretation, translation and calculation of Clinical Measures into Information Technology Systems on the CMS DECC contract.
• Provide leadership and direction to project teams as to how Clinical Quality Measures are to be processed as dictated by CMS for users via EHR, Registry, Claims, QCDR, CPC and Measure Groups.
• Responsible for analysis and documentation on how to process ACO and GPRO measures.
• Coordinate business analyst tasks on information technology projects and provide project team member guidance/support throughout the project life cycle.
• Involved in User Story Elicitations and JAD sessions to gather business and functional requirements.
• Serve as the liaison between the stakeholders and development team.
• Responsible for converting business requirements into functional specifications.
• Provide support for the QA testing and V&V in analyzing defects as it pertains to business requirements
• Support clients in the development and implementation throughout the full system development lifecycle (SDLC).
• Test functionality of the system and document problems, errors and bugs.
• Define and track requirements for applications and reports throughout the SDLC.
• Work with development and QA teams to correctly interpret business requirements into accurate design documents and test cases.
• Analyze and document customer business requirements and processes and communicate these requirements into CMS-approved templates as deliverables.
• Create and maintain accurate Requirement Traceability Matrix documentation.
• Conduct and participates in peer reviews as needed.
• Participate and provide expertise in technical reviews and inspections to verify accurate implementation of requirements through the entire project.
• Provide support with creating wireframes/UI mock-ups, update and write use cases.
• Provide clinical explanation and clarifications of requirements to non-clinical staff in order to facilitate understanding of the content.
• Provide work guidance and mentoring to less experienced personnel.

Senior Clinical Analyst

Responsibilities:

• Evaluate, select, implement, maintain and support MEDITECH clinical modules.
• Work with medical staff to elicit, analyze and document requirements for the MEDITECH clinical application.
• Responsible for the design and building of order sets based on user requirements.
• Work with product consultants to document system specifications and perform testing during system implementations.
• Provide on-going application support, as well as post go-live support
• Responsible for gathering and ensuring that requirements and specifications for new and existing systems are documented accurately and communicated to the project, programming and QA teams.
• Managed the CPOE project software development lifecycle from the requirements gathering phase to go live.
• Responsible for developing schedules, defining milestones, ensuring resource availability, requirements writing and maintaining comprehensive documentation in accordance with corporate SOPs.
• Experience with working with teams as well as individuals at all levels of an organization to obtain knowledge that facilitates problem resolution.
• Responsible for designated clinical content to the electronic medical record (EMR) system.
• Responsible for defining EMR enhancements, documenting needs, formulating specifications for the development team and analyzing workflows to determine enhancement needs.
• Work with senior medical and nursing leadership, clinical informatics as well as performance improvement (PI) specialists to determine clinical content development priorities for the EMR system.
• Assists in testing and implementation of enhancements.
• Serve on various committees as a liaison between the clinical staff and the IS department as needed.
• Responsible for organizing and leading biweekly meetings with a group of physicians, nurses and clinical informatics staff to analyze needs to improve the system and formulate a plan to meet these needs.
• Responsible for meeting with different physician specialty groups such as surgeons, anesthesiologists, intensivists, hospitalists, etc to determine user requirements for building order sets used to place orders electronically in the system.
• Responsible for providing regular status of initiatives and providing feedback on impact to project plans to stakeholders.
• Make appropriate decisions in performing assigned duties and as delegated by the Project Managers.
• Collaborate with other Informatics teams to ensure that Informatics policies and best practices are being adhered to.
• Provide monthly usage report by extracting data from the EMR system into a MS Access database and creating different data transformation queries.
• Develop training and presentation materials using PowerPoint and Adobe Captivate.
• Provide end user training on the clinical information system and physician’s portal.

Clinical IS Analyst/ Staff Nurse

Responsibilities:

• Work primarily with clinical end users to evaluate their requirements and communicate such to product vendor technical staff to ensure correct design and implementation.
• Served as a key liaison between nurses, physicians, other clinical users and the IT department.
• Assist users and clinical staff to analyze their workflows and processes in order to determine the systems requirements and align them with implementation.
• Design, configure, test, debug, modify and document error-free workflow and data capture screens based on requirements specification and meeting user needs as defined in the analysis process.
• Responsible for determining and capturing the needs and requirements for clinical applications in acute and ambulatory healthcare settings.
• Involved in the evaluation, selection, and implementation of clinical applications.
• Work with clinical staff and physicians to optimize the usage of clinical systems through education and training, quality outcomes, and providing support in accordance with the organization's goals.
• Involved in the design and testing of applications throughout the project development lifecycle.
• Obtain user specific requirements using use cases, scenarios, business analysis, task and workflow analysis, document analysis and interviews
• Communicate and collaborate with users to analyze information needs and functional requirements of system.
• Develop requirements specifications, test plans, test scenarios, conducts systems, integration, user acceptance testing.
• Responsible for the implementation of changes and additions to software applications.
• Collaborate with vendors, developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Provide service to critically ill pre-term and term neonates with different complex medical problems
• Maintain adequate ventilation in patients
• Manage the cardiovascular and neurological status when deficits are noted
• Manage the fluid and electrolyte balance of patients by monitoring I/O, assessing for fluid status and caring for drains
• Manage the GU/GI systems of patients
• Administer medications to patients per hospital standards.
• Manage the comfort and psychosocial needs of the patient
• Admit, transfer and discharge patients appropriately per hospital standards.
• Observe standard precautions and practice aseptic techniques when caring for patients
• Provide education to the family of patients
• Provide a safe environment while caring for patients.

Senior Business Analyst

Responsibilities:

• Responsible for eliciting the business needs of the customer to help determine solutions to complex business problems
• Responsible for requirements development and requirements management in accordance to Software Development Life Cycle (SDLC) best practices.
• Create Business Functional Requirements Documentation using the prescribed templates.
• Write detailed Functional and Non-Functional Requirements.
• Involved in User Acceptance Testing and User Validation Testing
• Work with project team members to build the business case, cost benefit analysis, feasibility studies and identify risks associated with each requirement.
• Assist in troubleshooting post implementation issues for large/complex projects.
• Assist in project user acceptance test, including reporting and documenting defects, and conducting complex root cause analysis.
• Design and execute test scripts and test scenarios.
• Manage any change requests related to the working project plans daily to meet the agreed deadlines.
• Attend daily stand-up meetings with the development team to facilitate the understanding, clarification, and implementation of business requirements.
• Develop use cases, defining and documenting user procedures and workflows.
• Communicate technical solutions with the business owners.
• Define, review and influence standards and quality measures/metrics.
• Conduct pre and post implementation reviews in order to ensure that all technical solutions have met business requirements using requirements traceability matrix.

Web Developer/Programmer

Responsibilities:

• Work with client-provided data to produce template-based, interrelated web pages
• Create and edit text, graphics, and links to other pages, as well as links to catalogs and application specific search engines and reports.
• Use HTML and JavaScript coding along with Photoshop to design web pages.
• Work with the client to explain on phone the website functions and to present images and text in the required formats.
• Troubleshoot and edit existing work to meet client expectations.
• Train the client in the functional use of the website.
• Develop requirements documents after gathering such from users and systems owners.
• Systems Analysis and Design activities
• MS Access Database design, creation and maintenance.
• Develop reports against user data using MS Access
• Developed & designed company’s Internet & Intranet database-driven web sites using ColdFusion, Access, HTML & Photoshop
• Processed graphics, logos & photos used on Web sites
• Created user-centered web applications with clean & efficient designs
• Responsible for the design of user-friendly HTML web pages to ease information browsing and retrieval on the web server.
• Work with various co-workers to ensure that both the Internet & Intranet web sites contain current and accurate information
• Built a database-driven employee directory for the company
• Created a Microsoft Access application used for updating departmental calendar of events accessible to employees on the company’s Intranet
• Provided technical support for all aspects of the Internet, Intranet Web sites, and MS Access database applications.
• Development of the Graphical User Interfaces (GUI) for an existing DOS-based Housing & Urban Housing (HUD) application being converted to the Windows environment using JAVA
• Responsible for creating &compiling jar files
• Writing of PL/SQL queries for extracting data from an Oracle database for reporting purposes.

Business Analyst

Responsibilities:

• Act as the liaison between the business units, technology teams and support teams
• Coordinate and facilitate meetings with clients to determine system functional specifications as well as gather and document requirements.
• Involved in systems requirements analysis, documentation, testing and end-user training.
• Receive customer change requests and follow up with further analysis of the requests and work with developers to ensure its implementation.
• Analyzes customer needs and existing functions to determine feasibility and requirements
• Coordinate with the groups of business unit who test, validate, evaluate new applications and functions, and determine issues in services and software.
• Responsible for developing business requirements based on user specific needs.
• Collaborate with business leaders, IT professionals, and vendors ensuring that management is kept informed of project status and that problems and issues are escalated appropriately and clearly communicated.

Web Developer/Programmer

Responsibilities:

• Worked with specific department’s data to produce intranet web pages using HTML and Dreamweaver
• Actively involved in the design and development of the company’s corporate website.
• Responsible for the maintenance of the website
• Created and edit text, graphics, and links to other pages, as well as links to catalogs and application specific search engines and reports.
• Developed website using Photoshop, Dreamweaver and Fireworks
• Developed graphic images and logos for use.
• Performed SQL Queries using SQL Developer to track the department member’s information.
• Created and updated databases for the department.
• Trouble shoot and edited existing work to meet the department’s expectations.