Business Analyst/QA Analyst Resume Deerfield, IL - Hire IT People

SUMMARY:

Over 20 years of experience in all phases of the software development life cycle, including requirements gathering, design, planning, test case creation and testing.
Experience developing use cases, user requirements specification documents and test cases.
Excellent analytical and troubleshooting skills.
Extremely detail oriented with excellent communication skills.
Experience with testing client/server and web applications.
Experience interacting with both internal and external end users for issue resolutions, troubleshooting and training.

TECHNICAL SKILLS:

Testing Tools: Test Director, QTP, Jira

Methodologies: SDLC, Agile, Waterfall

Development Tools: BMC Remedy, Change Management, Visio, ITIL

Other Tools: Microsoft Word, Excel, PowerPoint, SharePoint, Visio.

Databases: IBM AS/400, DB2, Relational Databases, SQL, DB Visualizer

Languages/Technologies: RPG/400, Synon, EDI, CLP, Query/400, Java

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst/QA Analyst

Responsibilities:

Created manual test cases for various web applications.
Translated business requirements into test scenarios.
Participated in deployments and post production verification testing.
Done Functional testing, Regression testing, Integration testing, System testing and User Acceptance testing.
Interacted with the Business Users and the client to test according to their requirements.
Worked with teams in both China and North America.

Confidential, Deerfield, IL

Sr Systems Analyst/Programmer

Responsibilities:

Analyzed and documented system specifications, business requirements, test cases, and linked requirements test cases, business rules, and design items to maintain traceability.
Responsible for analysis, design and testing for ongoing projects and oversee, monitor and support phase rollouts.
Lead team of consultants (on - shore/off-shore) through requirements gathering, use case creation and test plan and test case creation.
Worked closely with QA and Developers to clarify/understand functionality, resolve issues and provided feedback to nail down the bugs.
Involved in all phases of the software development life cycle (SDLC), using both waterfall and agile methodologies.
Regularly interacted with onshore and offshore teams to communicate requirements and review test cases and test plans.
Expert in helping end users conceptualize and design new systems processes.
Performing support activities for Incident handling and reporting, IT Disaster Recovery and implementing and ensuring compliance with corporate policies.
Provide team members with direction and guidance to successfully accomplish project results.

Confidential, Darien, IL

Programmer

Responsibilities:

Experience working with public school systems
Design, code, test and implement enhancements for the Student Administrative Management System and support more than 3 school district in Illinois.