SUMMARY

• Solution-oriented IT professional with over six years industry experience as Business Analyst with solid understanding of Business Requirement Gathering, Business Process Flow, Business Process Modeling, and Business Analysis.
• Expertise in all phases of Software Development Life Cycle (SDLC) with different methodology such as Waterfall and RUP. Strong Experience in interviewing End- Users, Stakeholder, Business Owners and Subject Matter Expertise.
• Experience in conducting GAP analysis, SWOT analysis, and ROI analysis
• Acted as liaison between the business area and development team for Requirements
• Excellent experience with MS Office Suite and MS Visio.
• Experienced in creating BRD, SRS, and FDS with the help of MS Word, MS Excel, and, Rational Requisite Pro. Detail knowledge of creating artifacts like Business Vision Document, Scope Document, and Use Case Specification.
• Heavily participated in brainstorming sessions, Walkthroughs, meetings, JAD sessions with all stakeholders in the project and also created meeting minute documents.
• Excellent skills in developing Dataflow Diagram and UML diagrams such as Use Case diagram, Activity diagrams, Class diagrams and Sequence diagrams.
• Involved in setting up the Testing environment, designing Test Plans, Test Cases, and User Acceptance Testing (UAT)
• High comfort level and business focus with clients from various regions and cultures around the world
• Excellent interpersonal and communication skills, technically competent and result-oriented with problem solving skills.

EDUCATION

• Master of Business Administration.

SKILLS

Project Management Skills

• Strong communications and organization skills
• Customer focused, result oriented
• Proven analytical and problem solving skills
• Ability to multi-task and maintain time sensitive deadlines
• Strong sense of responsibility, initiative and teamwork
• Work with sales and other team members to ensure customer satisfaction
• Ability to develop solutions to problems and work independently with broad objectives.
• Proven record of handling multiple assignments under tight deadlines.
• Experienced using GAP Analysis and Impact Analysis.
• Experience using different SDLC methodologies (Waterfall, Spiral).

SAP Skills

• SAP Data Archiving
• ERP packages worked with includes SAP release 4.7, 4.6C, and 4.0B
• Hands-on experience with Data warehouse tools SAP BW 3.2
• Performed complete life cycle implementation of SEM and BW modules
• Hands-on experience in SAP FICO, MM, and SD module through SAP Data Archiving perspective

Technical Skills

• Proficient in Microsoft Word, Excel, Project, Visio, Access, FrontPage, and PowerPoint.
• Thorough knowledge of Windows and MAC Operating Systems
• RAID configurations; Back-up and Recovery
• Proficient in System Analysis & Design, Database Management and Networking
• ERP packages including Oracle and SAP

EXPERIENCE

Confidential,Edison NJ Aug 2009 – Present
Business Systems Analyst

Responsibilities

• Gathered requirements during inception phase, documented and delivered functional specification documents, and assisted architecture analysis and design using UML and Rational tools
• Develop use cases, user interface specifications, and user requirement specification documents.
• Create documentation including data flow diagrams, batch and online system process flows
• Conducting UAT (User Acceptance Test) and working with QA and QC Teams
• UAT includes both manual and automated testing tools to troubleshoot systems, integration, user acceptance, positive and negative, functionality, object, and regression
• Create and modify reports using SAP Business Objects.

Confidential,Wilmington, DE Feb 2009 – July 2009
Business Objects Developer

Responsibilities

• Expert in conducting UAT (User Acceptance Test) and working with QA and QC Teams
• Adept at using both manual and automated testing tools to troubleshoot systems, integration, user acceptance, positive and negative, functionality, object, and regression
• Develop use cases, user interface specifications, and user requirement specification documents.
• Work with and liaise between ESS clients and ESS middleware-IS Development team to ensure requirements and goals are correctly met and understood during all phases of projects.
• Work directly with the development team to ensure system enhancements are correctly transitioned to the buildphase.
• Create documentation (including data flow diagrams, batch and online system process flows, subsystem touchpoints and dependencies) to assist in planning RTE activities for projects and normal BAU activities.
• Create additional documentation to communicate planned system functionality and implementation processes to the business and development teams consisting of data flow diagrams, batch and online system process flows and subsystem touchpoints and dependencies.
• Conduct impact assessments to understand business and application implications to requests being considered.
• Understand, at a SME level, the ESS infrastructure and plan out implementations, outages and task lists, and provide technical and business consultation to various departments throughout the bank as directed by Tech Leads and Development Manager.
• Responsible for ensuring current and accurate system documentation, educational tools and materials as a result of activities and will be involved with the Project Manager regarding planning, scheduling and resource allocation approved by Tech Leads and Development Manager.

Confidential,West Chester, PA Feb 2007 – Jan 2009
Business Objects Consultant

Responsibilities

• Analyze business requirements
• Used questionnaire, survey, JAD sessions, and Brainstorming sessions as requirement gathering techniques to communicate with users, SME (Subject Matter Experts), and developers.
• Perform extensive reading and research of documentation of previously developed Archiving Solutions and modify it accordingly
• Develop (design and configure) Data Archiving solutions for multi-landscape environment
• Developed Requirement Specifications and process diagrams including context and Dataflow Diagrams.
• Derived Functional Specification Document based on Requirement Specification
• Use established project documentation tool (MS Project, Visio) and templates
• Assisted the Project Leader with maintaining the project plans, tracking milestones, managing requirements and design artifacts
• Follow established strategies, standards, guidelines and procedures during all phases of the project.
• Used the traditional Spiral methodology to manage this project
• Develop technical test cases; test the developed Archiving Objects (both unit and integration) and problem solve identified errors.
• Reviewed Test Plans and Test Cases for proper implementation and execution to make sure the system can have a quality solution
• Designed test plans and defined cases for functional, integration system, and user acceptance testing.
• Performed GAP Analysis by identifying existing technologies and documenting the enhancements to meet the end state requirements
• Reviewed Test Plans and Test Cases for proper implementation and execution to make sure the system can have a quality solution.
• Created Use Cases, Activity Diagrams, and Sequence Diagrams in MS Visio based on UML
• Participate in peer technical reviews
• Define batch jobs for IDoc processing
• Attended weekly defect report meetings and presented progress updates.
• Establish a business analysis methodology around RUP.
• Assist QA team for Integration Testing and System Testing.
• Conducted User Acceptance Testing (UAT).
• Act as a liaison between the developers and management and resolve conflicts betweens stakeholders and technical development teams

Confidential,Wilmington, DE May 2005 – Dec 2006
Business Systems Analyst

Responsibilities

• Responsibilities include ensuring a stabilized database growth rate for a large SAP installation (35+ terabytes). Also maintained existing archiving objects to include the archiving schedule and growth patterns as well as the development of new archiving objects (standard and custom).
• Applied Best Practices in data archiving (SARI, SARA, etc) and performance tuning (ST05, SE30, ST03N, STAD, etc)
• Applies SAP Basis skills to install, upgrade and maintain SAP and associated technologies.
• Performs system refreshes, client copies, and applies support packages, software patches and fixes
• Defines and documents technical system requirements and systems management procedures. Also, Creates troubleshooting documents for support and maintenance of each solution
• Perform Business Analysis for the project. In addition to business analysis, leads and participates in technical projects across multiple teams Investigates and participates in new technologies and solution from SAP like SAP ILM and Cognos for Reporting purposes and associated software vendors
• Responsible for Analysis, Design, Implementation, Testing & Deployment of software products and customized applications using different SDLC methodologies (Waterfall, Spiral).
• Interacted with developers, system engineers, and testing teams to identify applications defects

Confidential,Wilmington, DE May 2005 – Dec 2006
DuPont Promote Coordinator

Responsibilities

• Assist the team lead, and the Local Key User\'s in system implementation
• Interacted with client’s Managers to assess needs, identify key challenges, and define project scope and deliverables.
• Identify gaps in terms of configuration required for DuPont Landscape world wide, discuss and develop solutions along with business users, Center of Excellence and the Consultants assisting with the project.
• Prioritized project efforts, developed project plans, process flows, and Use Cases using RUP.
• Gathered Business Requirements from users and used Rational Requisite Pro to document requirements.
• Set up weekly JAD sessions to communicate with business users and developers and came up correct requirements document.
• Develop migration strategy, migration tools and migration design and testing
• Acted as a liaison between business and technical staff during the whole project.
• Assist the business users and key end users so that they develop proficiency in using R3 in terms of transactions, understanding the interaction and implications of their decisions
• Used Rational Requisite Pro to maintain Requirement Traceability Matrix.
• Used MS Visio for DataFlow Diagram, process model and architectural design of the application.
• Reviewed Test Plans and Test Cases for proper implementation and execution.
• Participate in integration testing by developing US specific test cases and actual testing of system design and interfaces
• Participate in data migration and simulation testing by developing US specific test cases and actual testing in the system
• Conducted GUI and User Acceptance Testing (UAT)to make sure the solution is what clients want.
• Coordinated with the Project Manager for the implementation of the process and workflow.
• Managed on-shore and off-shore technical teams to implement support activities involving: SAP technical support from teams in US, Canada, Argentine, Brazil, India, and Australia simultaneously for the quarterly promote activities.
• Other responsibilities include, but are not limited to:
• Working with users to identify, analyze and solve any systems issues encountered during promote.
• Proactively identifying areas for business process improvement, and designing and establishing effective business practices
• Anticipating and resolving project risks and obstacles
• Working to ensure that solutions being delivered are integrated with and do not negatively impact other functional areas
• Communicating with the DuPont worldwide users, project team and management on requirements, business practices, project statuses and issues
• Developing procedures/processes and preparing job aids as appropriate

Confidential,New Castle, DE Feb 2005 – May 2005
Project Manager/Implementation Manager

Responsibilities

• Managed customer implementations for proprietary portal applications
• Ensure Team revenue targets are met on an ongoing basis. Participate in pre-Sales meeting and determination of solutions for global deals that are categorized as complex due to multiple platforms and products
• Responsibilities include planning, developing designs and directing the Project Team. Oversee/monitor resources to ascertain the project is meeting mission critical specifications and is on schedule and within budget. Closely manage MIS to reduce cycle time
• Develops and revises complex project plans and budgets, works with users to understand problems, focuses on bringing issues to resolution, and escalates as necessary to meet timelines. Completes business and systems analysis as related to project scope. Interacts and negotiates with mid to senior level management on behalf of project team

Confidential,Scranton, PA Aug 2002 – Dec 2004
SAP Associate /Help Desk Associate

• As a SAP project leader, lead project initiation and planning efforts
• Define and manage resources, project plans, scope, issues, risks and hit key milestones for multiple projects within the OIT department of the University of Scranton
• Install, configure and troubleshoot Vanilla SAP BW3.x, SEM3.x, and R/3 4.7
• Teach undergraduate students SAP course.
• Provide on-call and scheduled support, troubleshooting and maintenance on a weekly basis. Solved problems such as IP conflicts, firmware, circuit outages, and equipment failures
• Migrated users from a legacy systems to current Windows NT Pro