SUMMARY:

• Over around 7 years of extensive experience as a Business Analyst in Software Development Life Cycle (SDLC) using Waterfall, Agile/Scrum, RUP (Rational Unified Process) and Software Testing Life Cycle (STLC) , business and functional requirement gathering, analyzing requirements, business process design and software validation.
• Highly experienced in broad range of technologies including business process tools such as MS Project, MS Office Suite, MS Visio, Data Warehousing concepts.
• Strong experience in client interaction, understanding business applications and business data flow.
• Adept with different Requirement Elicitation techniques like, JAD sessions, Document analysis, Prototyping, Reverse engineering , Observation, Role playing, Market Survey, Interview, Brainstorming, Requirement workshop .
• Extensive experience of Agile development methodologies including story writing and BDD / TDD
• Extensive experience in documenting Business Requirements (BRS), Use Case, Functional and Non - Functional requirements, Systems Design Specifications, Systems Requirements Specifications (SRS).
• Excellent in performing Gap Analysis to check the compatibility of the existing system infrastructure with new Business Requirements, SWOT analysis, forecasting and traceability matrix.
• Proficient in developing Use Cases, Behavior & Structural diagrams, Business Process Flow based on UML using MS Visio.
• Extensive experience developing detail and summary reports of all types, including reports that include pivot tables and charts, both static and dynamic.  The dynamic pivot chart/table reports were produced in EXCEL and Business Objects.
• Proficient in using Agile Scrum methodologies , performed roles of Scrum Master following sprint/standup sessions and used Excel extensively to write user stories, analyzed the Iteration Burn Down charts and reviewed defects.
• Good knowledge of using HP Quality Center for entering requirements, test planning, executing tests, linking test cases with the requirements and tracking defects and updating the status report.
• Experienced in comprehensive enterprise asset management to evaluate data to find key trends and anomalies, forecast performance concerns, and make decisions that drive action.
• Highly proficient in writing User stories, creating Use Cases, Use case diagrams, Workflow Diagrams, Sequence Diagrams, and Class Diagrams etc. Extensively used Rational Rose and MS Visio for UML.
• Work experience includes effective implementation of Requirement Management, Change Control Management and Project Management tasks throughout the project life cycle (PLC).
• Experienced in conducting User Acceptance Testing and coordinating with the UAT participants to get the change requirements.
• Strong organization and writing skills. Experienced developing graphic representations of complex business processes.
• Experience in preparing documents for training purposes.
• Experience in working independently with minimal supervision and also a great team player.
• Strong customer/user advocate, apt negotiator with excellent analytical, communication, decision-making and organization skills.
• Excellent communication, analytical, interpersonal, presentation and troubleshooting skills.
• Expert at managing multiple projects simultaneously with excellent time management skill and meeting deadlines.

TECHNICAL SKILLS:

• Requirement Elicitation
• UML (Unified Modeling Language)
• RUP
• Microsoft Office 2010/2007/2003 (Excel, Word, PowerPoint, Access, Outlook. Project, Visio)
• MS SharePoint Business Definition Requirements
• HP Quality Center
• Business Process Analysis & Research
• Use Case Modeling
• JAD/RAD Sessions
• Requirements Gathering
• Gap Analysis and Impact analysis
• Finance
• Banking
• Mortgage. Methodologies like Agile
• Waterfall
• RUP and UML.

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Business Analyst

Responsibilities:

• Benchmarked using the Prometheus Payment Model (ECR methodology) to analyze the data for the different rendering facilities, physicians and members.
• Responsible for collecting business requirements for project and translating them into functional specifications.
• Analyzed the requirements to identify / resolve data issues and participated in functional design sessions.
• Acquired a strong understanding of the process and data flow from requirements and mapping documents.
• Participated in meetings with business owners, stakeholders and as a part of business requirements gathering.
• Gather requirements from business owner and perform in-depth analysis and developed detailed functional
• requirements and created process flow diagrams.
• Proposed and implemented various drill-down paths for the reporting tool
• Worked with GUI (mock-up) and Data elements were reviewed with Business and Architecture Team.
• Different use case scenarios were discussed/created and documented.
• Worked with the business to understand the logic and developed rules for the various parameter interaction
• Evaluated Business Intelligence tool from various vendors with the technical team
• Identified key dimensions and fact measures according to their hierarchy level, involved in designed logical and
• physical models. Prepare most secured and efficient workaround procedure for the requirements not fully
• supported by the system. Deliver user-friendly manual.

Environment: MySQL, Pentaho Report Analyzer, Microsoft Office Suite, SVN, Microsoft Excel 2007 / Pivot table reporting

Confidential, New Jersey

Business Systems Analyst

Responsibilities:

• Worked extensively with the business owners (auditors); conducted formal interviews, live Meetings and JAD sessions to identify requirements and functional specifications.
• Successfully used Agile/Scrum Method for gathering requirements and facilitated user stories workshop. Documented User Stories and facilitated Story Point discussions to analyse the level of effort on project specifications.
• Worked with financial services as part of support for the application for Bonds, Credit Cards and Securities.
• Wrote functional and non-functional specifications for wealth management applications.
• Conducted and controlled brainstorming sessions with project focus groups.
• Participate in Daily Agile Scrum "Stand-up", Biweekly Sprint Planning and Retrospective Sessions and update the team on status of upcoming User Stories.
• Owns QA initiatives and works closely with the Manager to monitor and ensure completion of QA milestones.
• Developed user stories with project teams. Extracted, discussed, and refined business requirement from business users
• Documented functional and technical specifications with wireframes and screen mockups to explain in details the business implication and impacts.
• Collected useful requirements to design the model calculating return on investment and presented it through Use Cases, Activity Diagrams, Sequence Diagrams, OOD (Object oriented Design) using UML and Visio to the next level of teams.
• Collected requirements (using) Brain storming, Document analysis, Focus Groups, Interface analysis, Interviews, JAD, prototyping, survey, reverse engineering and user task analysis for various reporting types like CLUE (Comprehensive loss underwriting exchange, Change Report, Claim Count, Claim summaries).
• Explained the solution model, analyse the functional requirements, prepared the Use cases, defined user profiles, defined the supplementary requirements, defined assumptions and prepare the traceability matrix and validate the requirements.
• Track and manage all asset work requests, labor, planning, and scheduling using infor EAM Enterprise
• Created Use Case diagram, activity diagrams, sequence diagram in MS Visio.
• Provided data modeling and migration data and developed user interface mocks using Microsoft Visio.
• Prepared functional requirements to define the system rules by creating Use cases, interface design and data dictionaries.
• Analyzed and prioritized user and business requirements as system requirement that must be included while developing the software.
• Effectively managed the requirements and requirement change requests during various phases of project life cycle and initiated a repository to store change requests for future considerations.
• Involved in creating the Project templates, Use case specifications, Change request form.
• Worked with cross-functional teams for building use cases, demonstrating the business requirements, developing business models; Designed and developed business flow diagrams, Object Oriented models using MS Visio.
• Worked with the database design team to assist them in designing the database and also created data dictionary.
• Conducted Model reviews with project team members; Publish and communicate models to various IT and business-based teams.
• Worked with testing team in developing the test plan, test conditions, test cases based on business requirements and technical specifications.
• Involved in UAT process and coordinated with the UAT team to get the feedback to make change requirements document.

Environment: MS Visio, Agile/SCRUM, MS Office Suite, Rational Requisite Pro, UML, Windows XP, MS Project, Quality center, .NET, SQL Server.

Confidential, Madison, WI    

Business Analyst

Responsibilities:

• Key expertise in requirements analysis and business specification, development, enhancement, quality assurance, testing methodologies and implementations.
• Reviewed source systems and proposed data acquisition strategy.
• Project life cycle - from analysis to production implementation, with emphasis on identifying the source and source data validation, developing particular logic and transformation as per the requirement and creating mappings and loading the data into different targets.
• Successfully performed flexible project management, project task organization, budget and deadline management with internal project team and external client teams.
• Acted as an interim project manager for a project release. Facilitated daily status call meeting, and lead JAD Sessions involving business, development, and QA teams.  
• Made major contribution in the implementation of EDW Incremental (pull and load) that constitutes different modules like claims, providers, members, products for different source systems of which Amysis is primary source.
• Interacted with business users for better understanding of individual subject areas and modified specifications to reflect accurate user needs.
• Conducted JAD sessions with end user community ensuring that the software addressed all business needs.
• Involved in preparing the Methodology document for the PART D implementation.
• Understood the Technical specifications and developed functional design document for Extract Transformation and Loading process.
• Worked closely with team leads in process of standardizing job parameters, job flows, audit process and rollback strategies that hold major attention for the successful implementation of EDW Incremental.
• Successfully merged legacy data & Amysis in EDW
• Addressed production, UAT issues, proper action was taken accordingly based on priority and requirement.

Environment: Quality Center, MS Project, MS excel, MS Word, MS Visio,EMR, MS .NET, MS Power Point

Confidential, San Francisco, CA

Business Analyst

Responsibilities: 

• Involved in working with a team of developers and partially responsible for allocation of work. 
• Involved in project management activities, like project planning, development and execution. 
• Analyzed Client requirements, generating workflow process and necessary documents for the project. 
• Managed Requirements and communicating with user groups and team members using UML diagrams in Rational Rose and Rational Requisite Pro. 
• Created Business Required Document (BRD) detailing the solution of the project and the needs of client. 
• Assisted Quality Management team to ensure that requirements documentation can be easily translated into test plans, and ensure that the proper testing plans have been completed.
• Assisted Project Teams in preparing Software Requirement Specifications (SRS), Software Design Documents (SDD), User Interface Design, designing of Application Architecture & Database Modeling.
• Assisted QA Manager in managing all operational aspects of system releases and production maintenance, including project planning, execution, timing, functionality, and quality.
• Defined project milestones, schedules, monitoring progress using MS Project and updating plans as required.
• Performed cost-benefit analysis, generated reports for analyzing various investments and their profitability and also for analyzing various lost opportunities due to time delay in investing .  
• Initiated Use Case Analysis using UML, which provided the framework for potential use case deliverables and their inter-relationships, and allow for maximizing software reuse. 
• Documented User Requirements with MS Word as the editing tool. 
• Conducted highly interactive JAD sessions with projects stakeholders such as users, QA analysts, and project management team, identifying and resolving issues. 

Environment: Windows, MS Project, MS Visio and UML

Confidential

Business Analyst

Responsibilities:

• Elicited requirements from stakeholders and business users through JAD sessions, Focus groups and Interviews.
• Performed Gap analysis, Feasibility study and Cost benefit analysis.
• Developed PowerPoint presentations for monthly meetings with upper management.
• Collaborated with Insurance advisors to perform market survey and understand client requirements to assist technical team in Software development.
• Participated in SLA (Service Level Agreement) writing for different financial products and insurance products like Personal Insurance, General Insurance, Property and Casualty Insurance, Car Finance, Personal finance, Education Loan, Housing Loan.
• Conducted a budget planning of the project through walkthroughs and meetings involving various leads from Development, QA and Technical Support teams.
• Created Flowcharts, Activity diagrams and Use cases for the system using MS Visio.
• Coordinated in developing test scenarios, test cases and implemented test plan with QA team.
• Used Mercury Quality Center to search for defects raised by testing activities.
• Assisted in development of training materials for new technology and process improvement.

Environment: UML, RUP, SDLC, Rational Requisite Pro, Rational Rose, Windows 2000, MS Office, MS Project, MS Visio, and Mercury Quality Center.