SUMMARY:

• Information technology professional with experience in business process analysis, ERP implementation, project management, and technical leadership.
• Extensive background in applications systems software development and testing through all phases of software development life cycle (SDLC).
• Demonstrated capacity to lead technical people and collaborate with the user community to ensure that key business objectives are met.
• Strong understanding of Business Requirement gathering, Business Process Flow, Business Process Modeling and Quality Assurance
• Connoisseur in documenting Business Requirements Document ( BRDs ), Functional Requirements Document ( FRDs ), Non - Functional Requirements Documents, Use Cases, Test Cases and User Interface Prototypes
• Experience in using Unified Modeling Language ( UML ) for creating Use Case Diagrams, Business Process Model, Class Diagrams, Activity Diagrams, Sequence Diagrams, and work flow diagrams
• First-hand experience in Waterfall and Agile ( Scrum ) methodology of Software Development Life Cycle ( SDLC )
• Skilled in writing SQL queries with understanding of Relational Database Management System ( RDMS ) and Business Intelligence ( BI )
• Proficient in business process modification and analysis to develop solutions to complex applications Gathered requirements from users across the enterprise, liaised with the development team and completed implementation
• Developed test cases and test scripts with system integration testing and User Acceptance Testing (UAT) to assist with Quality Assurance activities
• Understanding of reference data, exception management, and other facets of data management
• Analyzed and implemented new flowcharts which streamlined vendor management processes
• Collected, reviewed and monitored market intelligence from various sources that helped increase sales
• Developed inventory policies and established accountability for tactical and strategic results through effective reporting, monitoring and cross-functional engagement
• Strong interaction skills from meetings with vendors and clients, understanding business applications and business data flow
• Pro-active member of the team, merited as hands-on troubleshooter, who can rapidly identify business problems, devise strategic plans, launch change and aid to implement new process

TECHNICAL SKILLS:

Business skills: Confidential Analysis, UML (Unified Modeling Language), JAD Sessions requirement gathering, Business Development and Business Processes, MS Visio

Methodologies: Waterfall and Agile / Scrum

Languages / Technologies: SQL, Java, HTML and XML, Salesforce

Database: SQL (2008 & 2010), MS Access, MS Excel

Agile Tools: JIRA

Front - End Tools: MS Office (Word, Excel, Access, PowerPoint, Outlook, Project), SharePoint, Oracle ATG, HP ALM

PROFESSIONAL EXPERIENCE:

Confidential, Mahwah, NJ

Business Analyst

Responsibilities:

• Centralized Project Management and Business Analysis capabilities into one team to ensure consistency of IT processes and SDLC deliverables across all IT Solution Delivery teams.
• Functioned as the primary point of contact between IT and the leaders of each of the business units.
• Gathered and analyzed requirements, development of detailed functional designs and test cases in support of proposed projects and system enhancement requests.
• Developed detailed functional designs for new business requirements. Coordinated user-acceptance testing. Prioritized and analyzed all business requests.

Environment:: Microsoft Access, Microsoft Excel, Microsoft Word, MS Office Suite, MS Project, Outlook, SharePoint, Oracle ATG, MS Visio, HP ALM

Confidential, New York, NY

Business Analyst

Responsibilities:

• My main responsibility centered on reengineering a system that would enable splitting online orders by geographic locations and sending them through an automated system to multiple retail locations, basing upon the location split by regional proximity to fulfill orders to be shipped out to customers .
• Prepared Business Requirement Document ( Confidential ) and Functional Requirement Document ( FRD ) by gathering requirements through detailed discussions with business users and Subject Matter Experts ( SMEs ).
• Developed test cases and test scripts with system integration testing and User Acceptance Testing (UAT) to assist with Quality Assurance activities
• Converted Business requirements to the Functional Specification from UML . Managed changes with the help of Requirement Traceability Matrix and impact analysis
• Performed Confidential ANALYSIS between the " AS - IS " model of the legacy system and " TO - BE " model to identify the project gaps .
• Finalized the content management system to be used for the website and the application with the help of JAD sessions .
• Created Use Cases, Activity Diagrams, and Sequence Diagrams thus defining the Data Process Model and Business Process Model .
• Also, worked to simultaneously create an easy shipment method for retail locations fulfilling orders to send orders out to consumers .

Environment: Microsoft Access, Microsoft Excel, Microsoft Word, JIRA, SQL (2010)

Confidential, New York, NY

Business Analyst

Responsibilities:

• Conducted JAD sessions with supply chain management and development team to brain storm Point of Sale ( POS ) and Inventory and Order Management System ( IOMS ).
• Helped design team to see visual element used in process flow diagrams, or flowcharts, that visually distinguish job sharing and other responsibilities for business process .
• Worked collaboratively with UX, IT, Marketing, Planning, Finance, Digital Merchandising, Digital Coordination, and Customer Care Center .
• Providing ecommerce business analysis for a large multi - national implementation of ecommerce websites on including Endeca MDEX search engine integration and playing a key role during requirements gathering, analysis and testing .
• Worked with marketing department of the company for SEO ( Search engine Optimization ), description and Search Engine Marketing .
• Using Google Analytics, conduct SEO and enhanced the existing web portal by re - engineering search, sort, list, shopping cart, cancellation, payment processor and payment gateways .
• Collaborated with the inventory manager in Forecasting and Replenishment process for Rockville region .

Environment: Agile Methodology SCRUM, JIRA, MS Visio, MS Office Suite, Outlook, Oracle ATG, Java, Salesforce, SQL (2010), Smart Draw

Confidential, New York, NY

Business Analyst

Responsibilities:

• Gathered, analyzed, reviewed and documented design documents & business requirements, functional specifications / requirements and Use Case Document relating to business requirements to learn the scope and purpose of the application .
• Reviewed the developed product with Development before the release cycle and worked with development to fix issues
• Actively participated in the weekly status report meetings between team lead, developers, SME and Project Manager .
• Extensive experience in developing Use Cases, creating Screen Mockups, conducting Confidential Analysis and Impact, Analysis, SWOT analysis, Cost Benefit Analysis, Risk Analysis .
• Collaborated with the business and technical stakeholders to accurately documents report, functional, non - functional and data requirements while ensuring compliance with corporate standards . Planning and designing business processes
• Performed analysis to evaluate the associated benefit, considering both qualitative and quantitative factors, as well as the associated cost, risk and impact to business users, processes and systems .
• Performed Confidential Analysis for new functionality requirements, as well as prioritized them based on actual business needs so as to align them with the product release roadmap .

Environment: Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Outlook, JIRA, Invision, SharePoint

Confidential, Jersey City, NJ

Business Analyst

Responsibilities:

• Reviewed and analyzed reports of master data to ensure timely receipt of updates . Responsible for data integration and linking data . Analyzed reports and track specific activity to ensure records are synchronized .
• Reviewed business rules design and functional specifications and raised needed changes/recommendations to support business strategies and system development.
• Performed User Acceptance Testing which included validation of data and executing testing, implementation and documentation.
• Developed and Improved New procedures, Policies and Systems in order to simplify and increase platform stability and improve financial Reporting operations.
• Managed reporting system with client impacting incidents including business impact assessment, technical resolution, engagement, and communications
• Analyzed and reconciled financial data across multiple reporting systems
• Developed and maintained expertise in use of automated tools for database design and implementation.
• Helped Build/Maintain and SharePoint Infrastructure and Work closely with other business units in keeping the SharePoint Environment in security compliance.
• Developed and adapted existing governance and organizational structures to meet the needs of an evolving program

Environment: Microsoft Access, Microsoft Excel, Microsoft Word, Outlook, VBA, Waterfall, SQL (2008)