Business Analyst Resume

SUMMARY:

Highly accomplished Business Analyst with a verifiable track record of planning and executing complex IT projects and exceeding expectations.
Practiced in clarifying business requirements, performing gap analysis between goals and existing procedures/skill sets, and designing process and system improvements to increase productivity and reduce costs.
Extensive experience in the implementation of database technologies and managing large data sets, visualization/dashboard design, and data analysis.
Strong interpersonal skills, highly adept at diplomatically facilitating discussions and negotiations with stakeholders.
Recognized project management skills, consistently deliver complex, large - scale projects on time and within budget.

TECHNICAL SKILLS:

Software Application: Microsoft Office: Word, Excel, Outlook, PowerPoint, Visio, Project, Publisher, Access, Visual Studio, SharePoint Designer, Office 365; Project RevDev, Business Objects, Rontollo Reports, Document Management Workflow, Marketing Central, Oracle Content Server, SharePoint, Microsoft InfoPath, and Adobe: Dreamweaver, Photoshop, InDesign, Illustrator; AutoCad

Databases and Tools: SQL and Oracle, MOAB, SQL Talk and SQL Query Analyzer

Languages: Visual Basic, C#, ASP, HTML, CSS, VBScript, and JavaScript

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

Utilizes project management skills to develop cost estimates through data analysis, risk and sensitivity analysis, and through Earned Value Management (EVM) during the planning of projects.
Provides executives with analytics and decision-support tools used as the basis for reorganization, consolidation and relocation strategies.
Develops systems to automate manual processes, saving time and money while decreasing errors.
Collaborates with stakeholder groups across the organization to ensure business and technology alignment. Proposed solutions meeting defined specifications and needs.
Uses highly skills mathematical and statistical techniques to develop cost models and cost estimating relationships in vividly designed graphical data.
Performs quality assurance, system integration and user acceptance testing facilitating on-time, on-budget and acclaimed “go-live” of enterprise implementations.
Used highly skills mathematical and statistical techniques to develop cost models and cost estimating relationships in vividly designed graphical data.
Conducts cost quality analysis to evaluate funds allocation and recommends improvement for resource procurement.

Confidential

Marketing Specialist

Responsibilities:

Developed marketing strategies in tandem with Public Affairs and Marketing Division (PAMD).
Conducted Aquatics program analysis and produced print media marketing tools to increase program awareness.
Composed digital graphics and online marketing material for Aquatics program digital awareness improvement.
Developed marketing strategy and managed Facebook and Twitter campaigns.
Met with stakeholders to ascertain marketing goals.
Analyzed marketing metrics to identify cause and effect relationships.
Created marketing databases to capture market data and store produced market material.
Used highly skills mathematical and statistical techniques to develop cost models and cost estimating relationships in vividly designed graphical data.
Generated reports that analyze programs’ success and customer satisfaction.

Confidential

Junior Operations Manager

Responsibilities:

Provided superior internal and external customer service.
Managed the monthly inventory of the sites and developed reports.
Conducted data analytics of staff performance in conjunction to operations success, facility safety, and customer satisfaction.
Conducted Aquatics operations training and support for staff development and procedure improvements.
Ensured the business operations goals, and the missions of the facility directors, were thoroughly communicated and executed by all staff members.

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