SUMMARY:

• Over Seven years of experience in all phases of Software Development Life Cycle (SDLC), Business Process Flow, and Business Process on diverse domains such as Retail, Medical, Health Insurance, Property & casualty, Finance, and Banking
• Excellent in facilitating Joint Application Development (JAD) sessions, and interviewing Subject Matter Experts (SMEs) for eliciting functional requirements that support high - level business needs.
• Diverse experience working with various domains that include Insurance, and Retail Banking.
• Adept with different SDLC methodologies- Waterfall, Rapid Application Development (RAD), Rational Unified Process (RUP) and Agile (SCRUM).
• Expertise in creating Requirements Traceability Matrix (RTM) to control numerous project artifacts
• Expertise in conducting Stakeholder Analysis to get a clear understanding of the process stakeholders, and their roles & responsibilities towards the project.
• Highly skilled in writing Business Requirements Documents (BRD), Functional Requirements Documents (FRD), Request for Proposals (RFP), Statement of Work (SOW).
• Extensive Knowledge of performing of data analysis, data modeling, data mapping, batch data processing and capable of generating reports using reporting tools such as Business Objects, Crystal Reports, SAS.
• Excellent understanding and utilization of Service Oriented Architecture (SOA) with the middleware technologies to fully integrate existing applications into new architecture
• Excellent understanding of Data Models and Information Architecture and sound skills in SQL
• Proficient in Web Services (HTTP/s, SOAP, REST), JMS, S/FTP, SQL
• Expertise in web service and internet technologies including WS/XML: XML, XSD, XSLT, XPath, SOAP, WSDL - WS-I Standards
• Proven experience in version control systems such as Git and SVN.
• Good knowledge and understanding of various integration concepts including: Business-to-Business (B2B), platform-to-platform and EDI Trading Partner Integration development
• Expertise in assisting Testing teams with Test Plans, Test Cases and Test Scenarios, and managing defects using various Defect Tracking Systems.
• Experience in writing SQL Queries to extract data and perform Data Analysis.
• Good understanding of Change management and Release management.
• Proactive in coordinating with Distributed Teams for onsite- offshore model, and communicate effectively with Business Partners, Management, IT organization and the Client community.
• Outstanding written and verbal skills with explicit attention to detail during requirements elicitation.
• Excellent Leadership, Interpersonal, and Analytical skills, with ability to handle challenges and drawbacks.)

TECHNICAL SKILLS:

Methodology: Agile, Waterfall

Requirement Managementand Documentation: Business Requirement Documentation, FunctionalRequirement Documentation, Requirement Traceability Matrix,Change Request Documentation, Managing Requirement RisksMS Visio, Rational Rose, Rational Requisite Pro, Clear Case, Win Runner,Test Director, MS Project, Load Runner, MS Access, MS Office, Oracle,SQL Server, BI Tools, Unit, Integration, Regression, System Performance,User Acceptance, Windows, Data Mapping, Data Flow Diagrams,UML, Business Objects, OLAP, DW, ETL, ALM, Quality Center, QTP/UFT, SOAPUI, JIRA,BUGZILLA, TEST LINK, DOORS, AGILE, ISSUE VIEW.

Languages: VBScript, JavaScript, SQL, PL/SQL

Database: SQL Server, MS Access, Oracle

Web Technologies: HTML, XML, Apache, JavaScript, WSDL, Web Logic, IE, Firefox,Chrome, Safari

Source Control: GIT, SVN

Operating Systems: Windows, UNIX/LINUX

PROFESSIONAL EXPERIENCE:

Confidential, Boca Raton, FL

Business Analyst/Functional Analyst

Responsibilities:

• Involved in EAI (Enterprise Application Integration) projects for Point of Sale (POS)/mobile/retail applications.
• Involved in end to end testing process.
• Responsible for preparing Functional Requirement Specification (FRS) and documenting them.
• Software Development Life Cycle (SDLC) experience including Requirements, Specifications Analysis/Design and Testing as per the Agile Iterative Software Development Life Cycle process.
• Experienced in creating Functional Requirement Specification (FRS) document, User Requirement Specifications (URS) document, UML Modeling - Use Case Diagrams, object diagrams and Sequence Diagrams for POS Personalization/Loyalty services.
• Involved in gathering business requirements for EIA service and discussing/meeting with responsible stakeholders in regards to converting business requirements to functional use cases.
• Responsible for creating SIT test cases and other test artifacts for integration testing as well as functional testing with EAI services.
• Participated in architecting the system design with the technical team, including screen design and specifications, data modeling, and to document logical processing flows.
• Created data mapping document from requirement provided by the consumer and provider of the services for developers working onsite and offshore.
• Created functional test cases and documented them in traceability matrix (RTM) document.
• Worked with web services integration with SOA.
• Experienced in Web Services/WSDL testing (request/response) using SOAPUI.
• Extensively used HP ALM throughout the project for logging, fixing and throughout the defect lifecycle.
• Involved in writing software test plans, setting software quality assurance test schedules, test plans and protocols and prioritizing and monitoring tasks using HP ALM.
• Developed test plans as well as Evaluated, developed and validated test scenarios using ALM.
• Validate requirement traceability and test coverage using HP ALM.
• Reviewed UAT test cases and aligned it with business team.
• Determined team support needs and obtains needed support facilities, environment and test data.
• Coordinated UAT test execution.
• Participated in UAT test status meeting from functional as well as technical understanding.
• Participated in QA team initiatives to define and improve processes.
• Prepared and submitted status reports for minimizing exposure and risks on the project or closure of escalations.
• Analyzed and defined the service level agreement (SLA) for EAI services against the enterprise application services.
• Developed and guided the team members in enhancing their technical capabilities and increasing productivity from user experience perspective.
• Participated in Functional Walkthroughs and User Acceptance Testing (UAT).

Environment: J2EE (JSP 1.1), SOAPUI, ALM, Oracle Service Bus, SOA Suite, BAM, OSB 11g R1, Java2 (JDK 1.3),XML, XSL, XSLT, GUI, PL/SQL, SQL Server, HTML, CSS, JavaScript, Websphere4.0, Oracle 8.0, Web Sphere, Studio Application Developer v5.0, Windows.

Business Analyst

Responsibilities:

• Gathering requirements as well as scheduling a daily meeting to elicit, analyze, verify, and manage the needs of the project stakeholders, customers and end users.
• Creating BRD (Business Requirement Document) and FRD (Functional Requirement Document).
• Documented Business Plan, Business Requirement document (BRD), Functional Requirement document (FRD), Test Plan, Test scenario, Test Case as well as involved in white box, black box, Integration, Functional, Regression, System and Smoke testing.
• Responsible for the design and execution of software Verification test procedures for Medical Embedded Device.
• Analyzed the system requirements to understand the system better.
• Responsible for leading offshore team and collaborating with onsite
• Executed System verification protocols to ensure the system and sub-systems are working as per requirements.
• Developed test plans and procedures to validate system requirements.
• Developed, implemented and maintained inspection and test methods for finished products and in-coming components and materials. Evaluated precision and accuracy of testing, measurement and production equipment.
• Involved in Refractive system verification testing.
• Involved in Verification Plan Preparation & Traceability Matrix (RTM) Preparation.
• Involved in end to end testing activities for system and sub-testing phase.
• Understanding the various systems and assesses the scope of the validation for the intended use.
• Interpreted engineering drawings, schematic diagrams, or formulas and conferred with engineering staff to determine quality and reliability standards.
• Came up with new strategy to verify, validate and procedures for complex algorithms for laser surgery device (SNG).
• Evaluated new test equipment if required, and participated in the verification and validation of equipment performance.
• Performed a Business Analyst role in reviewing/updating/gathering of product requirements, software requirement specifications, and functional specifications using requirement management tool DOORS.
• Experienced in product lifecycle management tool Agile.

Environment: Windows OS, MS-office, DOORS, Agile, Issue Viewer, SQL server 2005, Test Complete.

Business Analyst

Responsibilities:

• Created FSD (Functional Specification Document) for project Decommission
• Experienced in Clear Quest to identify and follow up the defects.
• Managing SharePoint (2010) and maintaining Documentation
• Created PDD (Project Definition Document) and BRD (Business Requirement Document) for EPACS.
• Involved in EPACS application, requirement gathering, Creating FSD, Weekly project status meeting
• Extensive interactions with the client and the management teams to understand the requirements and testing efforts on their applications.
• Involved in Decommissioning stages like Retirement, Dormancy, DE provisioning and Archive Management.
• Involved in Retirement Stage, gathered requirements of the decommission and design. Engaged key Stakeholders, determine line of Business Requirements, performed Application discovery, Completed Records Management Requirements, Determined Legal Hold Requirements.
• Involved in design process, High level design (Technical Approach), Establishing Archival Solution, Finalized the FSD.
• Involved in Dormancy stage, to remove the applications in test environments and remove applications from production environments.
• Involved in De provisioning stage, to complete the requests and processes to have all hardware decommissioned.
• Involved in Archive Management Stage, the application has been fully Sunset.
• Involved in gathering information for RCAA forms (Records Classification Application Assessment)
• Involved in Data mapping discussions
• Involved in ambiguity review
• Created Test plan and Test strategy in implementation readiness for Project Decommission
• Involved in Change Control Management for GSMOS 6.0 International and GSMOS 6.0 Retail

Environment: Data warehouse, Microstrategy, JIRA

Business Analyst/QA Analyst

Responsibilities:

• Involved in discover phase to identify the impacts of the external vendor systems and internal systems
• Involved in the discussion with external vendors about the fiscal calendar impact
• Involved in requirements gathering and created BRD
• Provided assistance to the Business committee to create the BRD template
• Created migration plan and cutover plan
• Coordinated with developers and testing team to make sure the requirements are met and working according to the migration plan
• Representing migration tickets in the change management meeting
• Involved in full life cycle of migration. Verifying UAT documents in JIRA till the production validation
• Provided assistance to follow SDLC
• Created CC / DR for the FCC project and other enhancements in JIRA
• Involved in database refresh in test environment
• Generated the reports in Micro strategy according to the business needs and provided assistance for the business.

Environment: Data warehouse, Micro strategy, JIRA

Business Analyst

Responsibilities:

• Involved in all phases of Software development life cycle (SDLC) using Agile Scrum methodology and Rational Unified Process (RUP)
• Analyzed and collected business requirements for current and future state processes and created the requirements specification document
• Extensively interacted with both subject matter experts and business stake holders and created Business process diagrams for the as- is process and the to-be process using BizAgi BPM tools.
• Performed process mapping, data mapping and created artifacts for data requirements and data mapping
• Assisted the database architect in designing data flow model, data modeling and also in workflow analysis, functional decomposition analysis.
• Assisted the project manager in change management activities through analysis of requirements effort, and resources
• Work on the Data Modeling, Entities and Attributes of the Data points and Templates. Building API in XML based on the requirements.
• Conducted and participated in sprint planning meeting to define the Sprints and the duration of each sprint and prioritized the requirements and placed them into the sprint backlogs
• Managed and tracked change control process of requirements and design changes. Documented the changes, issues and their impact on the system design and delivery.
• Used SQL queries to extract data from database to perform data analysis.
• Participated in daily SCRUM meetings to discuss the bottlenecks and the tasks status gave walkthroughs to the product owners after completion of every sprint cycle
• Assisted the database team in understanding the ETL requirements
• Analyzed technical architecture of the current system and created user requirements specification (URS) and Functional requirements specification (FRS) Documents as per the Business requirements and process flow
• Assisted the Enterprise Data Architecture team to develop database models
• Facilitated JAD workshops, Joint Requirement Planning (JRP) sessions to identify project objectives and created meeting minutes.
• Expertise in leveraging wireframes/Screen Mockups/ prototypes during the requirements process
• Adept at providing knowledge transfer of business requirements and the methods and techniques used to the business stakeholders and technical teams
• Adapt in designing and developing User Interface and mockup screens using industry standard tools
• Used RUP and SDLC methodology, and managed the iterative cycles through an effective project plan created using MS Project.
• Communicated with management concerning development process within areas of assigned responsibilities using MS Share point(MOSS)
• Worked extensively to write use cases and functional requirement case diagrams, activity diagrams, sequence diagrams, state diagrams based on UML methodology and business process flow diagrams using MS Visio.
• Provided documentation such as requirements change management, Change Control Management, functional requirements, test plans and test cases.
• Assisted PM with project planning, estimating, budgeting, resource allocation, collaboration and time capture.
• Monitored Defect Tracking system using JIRA to prioritize defects and devise a plan for future enhancements and delivered the artifacts in a timely basis
• Extensive interactions with the client and the management teams to understand the requirements and report the status of the testing efforts on their applications.

Environment: Epas, AS400, RUP, Agile, JIRA, MS-Office, MS-Project, MS-Visio, MOSS (SharePoint 2007).