Business Analyst Resume
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Washington, DC
SUMMARY:
- Innovative and goal oriented Analyst with over 4 years of experience in eliciting requirements, business process modeling, technical documentation and software validation.
- Basic knowledge of cloud computing as business solutions
- Experienced in high performance Agile, Rational Unified Process (RUP) or Waterfall environments in the telecommunication and Law Enforcement industries.
- Administered Software Change Requests (SCRs), conducting Impact Analysis to determine Level of Effort (LOE) and Return on Investment (ROI)
- Expert in facilitating JAD sessions and focus groupsAdept at creating and transforming business requirements into functional requirements and designing business models using UML diagrams
- Extensive experience in Business Requirement gathering, Business process flow, Business Process Modeling (BPM) and Re - engineering/Business Change Management with a Keen awareness of Developer needs and end users
TECHNICAL SKILLS:
- Requisite Pro Requirements Management tool
- Microsoft Visio
- Lucid Chart
- Microsoft SharePoint
- Microsoft Office Suite
- Siterra-ALM and HP ALM Tool
- SQL queries
PROFESSIONAL EXPERIENCE:
Business Analyst
Confidential, Washington, DC
Responsibilities:
- Serve as a liaison between business owners and technology teams, leading and managing planning work, identifying issues and needs, building consensus, and developing solutions across units as required.
- Manages required documentation for projects, presentations, business cases, project vision documents, business requirements, data process flows, product release notes and product training documentation.
- Work with technical team to create system test cases and perform system testing
- Visits various federal client sites throughout the DC metro area to facilitate functional trainings in small groups and desk side environments.
- Run Daily, Weekly and monthly access reports for Client managers as directed by client Security Management using SQL queries/commands.
- Run reports from multiple programs/databases for area managers as directed by client Security Management.
- Conduct Quality Assurance checks on all contract deliverables before submitting to client POC.
Business Systems Analyst
Confidential, Chantilly, VA
Responsibilities:
- Produced user interface wireframes and prototypes for Sprint benchmark test tool software on desktop, tablet, and smartphone to test Sprint network
- Tracked HTML, graphic design, and Flash development activity to maintain stylistic conventions; recommended adjustments as needed.
- Collaborated with third party developers along with team developers to meet constantly evolving requirements in various phases of the project.
- Elicited requirements using document analysis, requirement workshops, and shadowing through road trips with drive testers, task and workflow analysis on Sprint NV project for real-time software based solution for wireless network acceptance tests (ATP) and performance measurement, External Calibrator (XCAL) benchmarking tool and system for data analysis, documentation and quality check.
- Formulated specifications for Single Site Verification (SSV) test cases or modifies/maintains complex existing test cases using engineering releases and utilities from OEM.
- Facilitated Joint Application Development (JAD) sessions with project stakeholders to capture business processes and system requirement for network optimization system.
- Administered Requirements Change Request Process (RCR) for effectively managing all software change requests.
- Assisted in developing test plans, test cases and performed User Acceptance Testing (UAT) in different test markets in the East Coast.
- Iteratively developed use cases, user flowcharts, wireframes, UI prototypes, and user interface design specifications