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Business Analyst Resume

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Washington, DC

SUMMARY:

  • Innovative and goal oriented Analyst with over 4 years of experience in eliciting requirements, business process modeling, technical documentation and software validation.
  • Basic knowledge of cloud computing as business solutions
  • Experienced in high performance Agile, Rational Unified Process (RUP) or Waterfall environments in the telecommunication and Law Enforcement industries.
  • Administered Software Change Requests (SCRs), conducting Impact Analysis to determine Level of Effort (LOE) and Return on Investment (ROI)
  • Expert in facilitating JAD sessions and focus groupsAdept at creating and transforming business requirements into functional requirements and designing business models using UML diagrams
  • Extensive experience in Business Requirement gathering, Business process flow, Business Process Modeling (BPM) and Re - engineering/Business Change Management with a Keen awareness of Developer needs and end users

TECHNICAL SKILLS:

  • Requisite Pro Requirements Management tool
  • Microsoft Visio
  • Lucid Chart
  • Microsoft SharePoint
  • Microsoft Office Suite
  • Siterra-ALM and HP ALM Tool
  • SQL queries

PROFESSIONAL EXPERIENCE:

Business Analyst

Confidential, Washington, DC

Responsibilities:

  • Serve as a liaison between business owners and technology teams, leading and managing planning work, identifying issues and needs, building consensus, and developing solutions across units as required.
  • Manages required documentation for projects, presentations, business cases, project vision documents, business requirements, data process flows, product release notes and product training documentation.
  • Work with technical team to create system test cases and perform system testing
  • Visits various federal client sites throughout the DC metro area to facilitate functional trainings in small groups and desk side environments.
  • Run Daily, Weekly and monthly access reports for Client managers as directed by client Security Management using SQL queries/commands.
  • Run reports from multiple programs/databases for area managers as directed by client Security Management.
  • Conduct Quality Assurance checks on all contract deliverables before submitting to client POC.

Business Systems Analyst

Confidential, Chantilly, VA

Responsibilities:

  • Produced user interface wireframes and prototypes for Sprint benchmark test tool software on desktop, tablet, and smartphone to test Sprint network
  • Tracked HTML, graphic design, and Flash development activity to maintain stylistic conventions; recommended adjustments as needed.
  • Collaborated with third party developers along with team developers to meet constantly evolving requirements in various phases of the project.
  • Elicited requirements using document analysis, requirement workshops, and shadowing through road trips with drive testers, task and workflow analysis on Sprint NV project for real-time software based solution for wireless network acceptance tests (ATP) and performance measurement, External Calibrator (XCAL) benchmarking tool and system for data analysis, documentation and quality check.
  • Formulated specifications for Single Site Verification (SSV) test cases or modifies/maintains complex existing test cases using engineering releases and utilities from OEM.
  • Facilitated Joint Application Development (JAD) sessions with project stakeholders to capture business processes and system requirement for network optimization system.
  • Administered Requirements Change Request Process (RCR) for effectively managing all software change requests.
  • Assisted in developing test plans, test cases and performed User Acceptance Testing (UAT) in different test markets in the East Coast.
  • Iteratively developed use cases, user flowcharts, wireframes, UI prototypes, and user interface design specifications

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