SUMMARY:

25 years of experience in business analysis, software requirements, software development, software testing and Quality Assurance in the student loan, consumer protection, telecommunications and insurance industries. His responsibilities have included requirements gathering and analysis, assessment and implementation of Information Technology (IT) security controls, quality assessment of documents and review of test results, release implementation monitoring and review of production maintenance changes. Confidential has worked in the telecommunications field as a software tester and business analyst in billing. His responsibilities included development of test plans, development and execution of test scripts, analysis of test results and the documentation of software defects. Confidential worked in the insurance industry as a software developer and tester. His responsibilities included new software development for automobile insurance rating, maintenance of legacy software and computer operations.

TECHNICAL SKILLS:

• Agile SDLC
• IBM Rational suite
• IBM Cognos
• Microsoft Office Suite (Access
• Project
• Word
• Excel
• Visio)
• MS SharePoint
• Visual Basic
• Oracle
• SQL
• JIRA
• SAS
• COBOL
• Easitrieve
• JCL

PROFESSIONAL EXPERIENCE:

Confidential, Falls Church, Virginia

Business Analyst

Responsibilities:

• Conduct requirements gathering sessions (JAD) with business team using Agile SDLC.
• Analysis of business processes to support the CFPB Content Management System (RightNow).
• Analysis of business processes to support .Net development and deployment.
• Provide recommendations for business enhancements to system software.
• Development of User Stories and Use Cases.
• Development of system software requirements for new applications and enhancements.
• Documentation of requirements and traceability through MS SharePoint.
• Review of software design documents.
• Development of Functional Test scenarios and test scripts.
• Perform Functional Testing including documentation and resolution of defects.
• Development of User Acceptance Test (UAT) scenarios and test scripts.
• Assist business user team in execution of UAT scenarios and test scripts.
• Perform Post - Implementation Verification procedures.

Proficient using: Agile SDLC, MS Project, MS Word, MS Excel, MS Visio, MS SharePoint.

Confidential, Falls Church, Virginia

Business Analyst/Tester

Responsibilities:

• Analysis of software requirements used by the EDFacts data collection system submitted by State and Local Educational Agencies using Agile SDLC.
• Development of requirements for EDFacts reporting used by State and Local Educational Agencies.
• Documentation of requirements of EDFacts reporting through MS SharePoint.
• Conduct peer reviews of requirements documentation.
• Participate and assist in User Acceptance Testing.
• Perform Post-Implementation Verification procedures.

Proficient using: Agile SDLC, IBM Cognos, MS Project, MS Word, MS Excel, MS SharePoint.

Confidential, Falls Church, Virginia

Business Analyst

Responsibilities:

• Conduct information gathering sessions to document current system security processes and procedures.
• Analysis of business processes and procedures related to software security.
• Documentation of system security processes and procedures.
• Provide suggestions for system security process and procedure improvements.
• Review of findings with business Subject Matter Experts (SME).

Proficient using: MS Access, MS Word, MS Excel, MS Visio, Visual Basic, MS SharePoint.

Confidential, Vienna, Virginia

Business Analyst

Responsibilities:

• Gathering and development of software requirements for Integrated Partner Management (IPM).
• Analysis and development of IPM business use cases.
• Creation of business process flowcharts using MS Visio.
• Documentation of requirements using specified templates.
• Peer review of requirements documentation.

Proficient using: IBM Rational suite, MS Project, MS Word, MS Excel, MS Visio, MS SharePoint.

Confidential, Vienna, Virginia

Business Analyst/Process and Work Product Quality Auditor

Responsibilities:

• Quality audit of CMMI Level 3 work products.
• Audit of CMMI Level 3 processes.
• Preparation of Software Development Life Cycle Phase reviews.
• Gathering and analysis of metrics for trending and process improvement.
• Development and implementation of process and work product quality guidelines and checklists.
• Development and presentation of training for the usage of quality checklists to Project Managers.
• Technical review of documents relating to the Federal Student Aid CSB (Consolidated Services for Borrowers) project.
• Preparation of Software Development Life Cycle Phase reviews.
• Review of test results from the Quality Assurance team by side-by-side observation of testing activity and by a review of documented test results using Rational Test Manager.
• Preparation of Federal Student Aid CSB Project Phase Readiness Assessments and present them to client.
• Validation and verification of Federal Student Aid CSB Implementation procedures.
• Client site monitoring of project implementation.
• Tracking and resolution verification of Federal Student Aid CSB post-implementation issues including the resolution of all defects encountered during formal testing and First Live Batch (FLB).
• Review Production Overrides/Special Runs/Production Release Requests for Production Maintenance.
• Review ad-hoc CCR documentation and approve changes for Production.
• Review of legacy maintenance test results.
• Develop and manage work schedules and resources as pertaining to the Federal Student Aid CSB project.

Proficient using: IBM Rational suite, MS Project, MS Word, MS Excel, MS SharePoint, SQL, Oracle.

Confidential, Ashburn, Virginia

Business Analyst/Software Quality Tester

Responsibilities:

• Analysis of software requirements and design documents.
• Development of detailed test plans.
• Preparation and creation of test data.
• Creation and execution of test scenarios and test scripts.
• Documentation and tracking of test defects.
• Validation and verification of test results.

Confidential, Sandy Spring, Maryland

Senior Programmer/Analyst

Responsibilities:

• Analysis and development of automobile insurance rating software applications.
• Maintenance of legacy automobile insurance rating software applications.
• Development, testing and implementation of Graphical User Interface (GUI) front-end for automobile insurance rating.
• Debugging and testing of developed applications.
• Mapping of data elements for data interface.
• Lead programmer for Y2K conversion of all mainframe applications.
• Development, implementation and execution of insurance reporting software.