SUMMARY

• Lead Systems Analyst/Project Manager - Mentoring and managing 4-5 junior to mid-level systems analysts. Managed a project involving integration of three COTS products.
• Business Process Modeling Lead - BPMN process support for a major Agile software development program.
• Created End-To-End process models in support of major initiatives.
• Lead Business Analyst on multiple Agile SOA projects.
• Lead Business Analyst - Involved in multiple software evaluations for a variety of application areas such as Purchasing and Network Management. Gathered/analyzed requirements and made recommendations as to the best fit.
• Managed other projects involving process modeling, software acquisitions, and web-based application development. Acted as both Business Analyst and Project Manager on a successful web-based application development effort.
• Business Analysis Instructor - Taught classes related to how to gather and document requirements.
• Software Engineer/Systems Analyst on a variety of projects. Received an “Award of Excellence” for work performed. Obtained Computer Systems Analyst Certification while working for the federal government.
• Developed and wrote business requirements documents, functional specifications, software design documents, architectural documents, testing strategy documents, UAT test plans and test scripts.
• Developed and conducted/facilitated a variety of requirements gathering workshops such as use case modeling and scope & vision workshops.
• Managed the requirements definition phase of a Network Management project and a Graphical User Interface development project.

PROFESSIONAL EXPERIENCE

Confidential

Senior Business Analyst

Responsibilities:

• Created and continues to create Integrated Operations models (End-To-End process models) that depict how the various business operations within the client’s organization work together to accomplish the primary business objective. Created the format/syntax for the modeling technique.
• Conducted walk-through sessions in which integrated operations models were used to educate new & existing contractor personnel on the flow of data between the operations. Models are currently being used by the client to track progress toward business goals.
• Created BPMs for multiple operational areas using Business Process Modeling Notation (BPMN) and facilitated multiple modeling and requirements sessions with the client.
• Currently working with one business operational area to develop a model that depicts the major activities within their operation and am also supporting the development of requirements based on those major activities.
• Earned an “On the Spot” award for my contributions to the team.

Consultant/Owner

Confidential

Responsibilities:

• As a Requirements Analyst/Test Analyst - Supported the final release and deployment of a BPM based application. Support included review of application functionality to ensure requirements fulfillment and the development and execution of test cases for Functional and UAT testing phases. HP ALM was used to manage the testing effort.
• As a Business Process Analyst - Reviewed process models for BPMN 2.0 compliance.

Lead Systems Analyst/Project Manager

Confidential

Responsibilities:

• As a Project Manager - Managed a project team consisting of 5-7 team members.
• As a Project Manager - Lead the implementation of SOA-based integration layer which provided integration support for multiple COTS products. Integration Layer included the implementation of automated process using BPEL.
• As the Lead System Analyst - Managed and provided mentorship to 5-6 systems analysts. Provided team leadership and project management support on multiple projects.

Lead Business Analyst/Business Process Modleing Lead

Confidential

Responsibilities:

• Business Process Modeling Lead - Responsible for providing program-wide guidelines on the development of business processes using BPMN. Responsible for the development and analysis of business processes at the project/program level.
• Lead Business Analyst - Provides requirements gathering, analysis and documentation for major Agile SOA projects within the program. These projects involve the construction of intricate process models and the analyses of legacy systems to ascertain required functionality. Lead Analyst with one to two direct reports. Produces process models, concept of operations documents, and sprint documentation. Conducts sprint planning sessions, manages product backlog, works with business representative to flesh out requirements, and acts as product owner. Works with business architect to identify and fill gaps.
• Requirements Gathering, Analysis and Management (Waterfall methodology) - Duties included requirements gathering, analysis and requirements management using IBM Requisite Pro. Served as Business Analyst on two projects. Both projects involved the development of core services within an SOA environment. Produced detailed business requirements documents which included detailed use case specifications. Created and executed detailed test cases that involved creating and executing SQL queries to validate test results.

Owner/Business AnalysiS Instructor

Confidential,

Responsibilities:

• Requirements Analysis and Management - Duties included requirements gathering, analysis and requirements management using IBM Requisite Pro.
• Business Analysis Training - Provides Business Analysis Training. BA training involves teaches classes related to gathering, analyzing and documenting requirements.

Lead Business Analyst

Confidential

Responsibilities:

• Analyzed business goals and objectives, analyzed business processes for potential bottlenecks, managed the pre-project level of effort (LOE) estimation activities and prepared detailed requirements for software enhancements. Wrote a requirements document and presented requirements to relevant stakeholders.
• Performed requirements analysis for porting existing web-based software system to a SOA platform. Conducted requirements gathering sessions - use case modeling workshops- to confirm existing capability and explore new enhancements. Wrote a requirements document and presented requirements to stakeholders. Conducted requirements gathering, analysis, and documentation for a project involving the replacement of a legacy production system.

Consultant/Senior Business Analyst

Confidential

Responsibilities:

• Project Management: Performed project management duties for an “Agile/Iterative” software development effort which involved the development of a web-based .Net application. Duties included tracking issues, monitoring schedule and budget, tracking scope creep, preparing testing plans and schedules, and preparing/publishing meeting notes.
• Requirements Analysis: Performed requirements analyses for multiple projects which included developing and documenting Use Cases; identifying and documenting requirements; and mapping requirements to business objectives and to test cases.
• Lead business analyst involved in the acquisition of a purchasing system.
• Created End-to-End process models in support of implementation of CRM involving two not-for-profit sister agencies.
• Create process models and developed functional requirements in support of an Accounting Systems upgrade.
• Meeting Facilitation: Facilitated multiple scope and vision meetings in support of major in-house software CRM purchase. Facilitated Use Case Modeling workshops.
• Documentation: Developed and wrote UAT Test Plan and Test scripts; Use Cases Diagrams and Descriptions and other requirement documents. Performed system testing which included formulation of SQL queries in order to validate test results.

Confidential

Lead Consultant

Responsibilities:

• Performed project management and documented current and future processes supporting the development of PRI and DSL product lines for a major telecommunications client. Was instrumental in securing additional assignments at the client site. The assignments included such activities as requirements analyses and evaluations of prospective Network and Performance Management systems (such as MicroMuse Netcool, OSI NetExpert, InfoVista, and Trinagy).
• Managed the implementation of a Systems Monitoring Package for a major telecommunication company. Performed systems engineering (using UML) and project management in support to this project. Prepared and presented final design in a formal design review.
• Developed and wrote architectural plan, test plans, and installation guides.
• Helped in the design of a Network Management solution in support of a transport network. Infrastructure. Performed requirements analysis, architectural design and software evaluations for said project.
• Performed software selections/vendor analyses in the area of Network Management, which includes Fault Management, Performance Management and Configuration Management software systems.