SUMMARY:

• Professional System Analyst in systems development life cycle including the ability to define and document specifications
• Seven plus years of relevant experience working in IT with strong knowledge of Medicaid eligibility procedures and methodology
• Knowledge of databases, SQL structures and writing queries
• Proficient analytical, troubleshooting, and debugging skill
• Experience working with Remote/Internal developers to design/analyze alternative technical solutions, test completed code
• Ability to collaborate within a project team to collectively agree on project decisions and action steps

TECHNICAL SKILLS:

Technical Skills: Microsoft office (Word, Excel, Power Point, Outlook, Access) Microsoft operation systems(Windows), MMIS, MEDS, Curam/Access (Worker and Client portals)

Application Software\Tools: Change Man, File Aid (Mainframe and DB2 applications), QA Hiperstation(Scripting Tool), Mainframe and Program Utilities, Internet Tools, Adobe Acrobat, Outlook

Programming Languages: SQL Query (Mainframe and DB2 applications), HTML and Java

Key Strengths: Excel at developing strong relationships with staff, senior executives and clients; strong record of creating a positive first impression. Highly organized and conscientious; entrusted by management with confidential materials. Adapt quickly to new and evolving environments.

PROFESSIONAL EXPERIENCE:

Confidential, Clemson, South Carolina

Information System Business Analyst I

Responsibilities:

• Serve as a System Analyst for the Medicaid Eligibility Determination Systems of (SCDHHS) South Carolina Department of Health and Human Service, in which I gather, complies, synthesizes, create project plan and create test scenarios according to business requirements
• Work within State and Federal guidelines according to procedures
• Support Project Managers with project development and deliverable of Quality Assurances tasks
• Assists development teams to solve testing issues and correcting problems based on business document requirements
• Participate in project team review of business requirements documentation to ensure that all request function and design specifications are addressed
• Involved in systems life cycle to include designing, testing, implementing, maintaining specifications, supporting software and testing
• Perform various types of test such as functional, regression, negative and installation testing identified in business requirement documents
• Document and analysis required information of data needed for reporting and decision making
• Use SQL to write queries, batch programs and generate system test scripts for different scenarios, covering all aspects of project functionality
• Coordinate programs or JCL release to QA, UA and Production environment
• Participating in product readiness and project release decisions
• Assist team members in analysis, design, testing and implementation of their project tasks
• Knowledge of (MMIS) Maintenance Management Information System and (MEDS) Medicaid Determination System implementation software packages and CURAM/Access Solution for Healthcare Reform Worker Portal and Client Portal (IBM software)
• Knowledge and experience with CURAM workflow and rules in child services modules.
• Experience utilizing JIRA as a defect reporting tool
• Clear understanding of CURAM Solution for Healthcare reform
• Verbal and written communication with internal and external customers regarding projects and implementations

Confidential, Painesville, Ohio

Document Management Analyst

Responsibilities:

• Organized and prepared documents, such as document image, to allow easy access to information
• Document and link engineering drawing to documents stored in SAP (Systems Applications and Products) Materials Management
• Revised maintenance documents equipment guidelines
• Provided reference services and assistance to users needing stored materials
• Generate and issued progress status report to management
• Document and analyze information of data needed for review and decision making

Confidential, Wickliffe, Ohio

Archivists Analyst

Responsibilities:

• Organized and prepared archival records, such as document descriptions, to allow easy access to information
• Create and maintained accessible computer archive information storage in Access databases
• Organized, indexed, packaged and prepared storage labels of archival documents
• Provided reference services and assistance to users needing archival materials
• Preserved records, documents, films, videotape, disk or computer formats as necessary
• Researched and recorded the origins and historical of archival materials
• Administer policy guidelines concerning public access and use of materials

Confidential, Wickliffe, Ohio

Document Control Specialist

Responsibilities:

• Maintain present and historical documents by adding and deleting files in Access Database on 2003 network
• Plan, schedule and coordinate projects according to specific need
• Prepared project documentation, software configurations and procedures
• Designed and revised forms used to tracked project data and adjust as needed
• Prepares maps, charts and graphs to assist in project over
• Collected and generate reports for management review
• Monitor system performance, handle troubleshooting, and configure software/hardware problems
• Develop and write procedures for implementing, using, and troubleshooting files
• Trained and assist users in diagnosing and solving software/equipment problems

Confidential, Perry, Ohio

Administrative Assistant

Responsibilities:

• Processed outage personnel via Plant Access Data System (PADS).
• Managed and maintained personnel radiation protection qualification and training schedules.
• Retrieved and maintained over 10,000 records on Windows 2000 network.
• Retrieved archival data of component repairs and replacement via MPL number.
• Scanned, entered, and maintained classified documents in Window 98 environment.
• Prepared training material using Microsoft Word, Excel and PowerPoint presentation.
• Developed and wrote Nuclear Plant’s off - site transfer records procedures.
• Organized and scheduled transfer of classified documents to Records Management.