OBJECTIVE
Seeking a challenging position as a Business Analyst where acquired knowledge and experience can be utilized to improve efficiency and enhance growth within the organization.

SKILLS

TECHNICAL EXPERTISE

WORK HISTORY

Confidential,Folsom, CA Dec 2008– till date

MAXIMUS provides program management and operations services to state and local governments, as well as the federal government. In operating these programs on behalf of government, MAXIMUS plays a critical role in providing services that directly help individuals and families improve their lives.
As a Business Analyst at MAXIMUS, I worked primarily on four major projects:
Healthy Families Program provides low cost insurance for underprivileged children and teens. It provides health, dental and vision coverage to children who do not have insurance and do not qualify for free Medi-Cal.
As a Business Analyst on this project, my main role was to implement enhancements to the HFP website. Major enhancements included developing a web-based user interface on the HFP website and enabling server-side processing and routing of each order to HF Mail Operations team.
Access for Infants & Mothers (AIM) is California State’s low-cost health insurance program for mid-income pregnant women.
As a Business Analyst, I was tasked with implementing enhancements to the AIM website. The major enhancement was to add new tabs to the existing AIM website. These new tabs contained all downloadable items (Forms, Letter, Employer Statement and Affidavit of Income) for users. Also, other enhancements included re-organization of some tabs, and adding new content to some of the existing tabs on AIM website. All enhancements were made to both English and Spanish versions of AIM website.

Federal Income Guidelines (FIG) 2009 Project:
Every year MAXIMUS receives new Federal Income Guidelines (FIGs) for Healthy Family Program (HFP) and Access for Infants and Mothers (AIM) program. FIGs provide information on income levels that families must meet to qualify for HFP.
For FIG 2009 project, I was involved in changes needed to the EE & CAA (Enrollment Entities & Certified Application Assistants) tab of HFP & AIM and website to accommodate new FIGs for 2009. In addition, modifications were made to FIG tables (in MAXe2 and Health-e-App) for both the HFP & AIM Programs in the Production System. Also, modifications were made to the CAA web-based training site, and VIPP development for the errata sheets for the HFP and AIM handbooks.
Online Eligibility Verification System (OEVS)
The Online Eligibility Verification System (OEVS) is a Healthy Families Intranet website for external partnership entities (such as Health, Dental and Vision Plans) contracted by Managed Risk Medical Insurance Board (MRMIB) to support Health Families (HFP) and Access for Infants and Mothers (AIM) program. OEVS allows these entities to view and compare information on their linked Healthy Families member(s) to the information found on the Healthy Families System.
I was involved in Analysis, Design, Testing and Implementation for development of OEVS intranet website.

Roles and Responsibilities for major projects:

Environment: Windows, SQL, Toad, UML, RUP, MS Project, MS Visio, MS Excel, MS Word.

Open Information Technology (OIT) is a software consulting and systems integration firm.
OIT’s major business is providing turnkey IT solutions for its clients.
24X7 Real Estate Exchange project:
Responsible for performing Business Analysis functions for OIT’s 24X7 Real Estate Exchange project. This project entails development of a real estate website that would mainly allow foreclosure investors communicate and transact with the foreclosure sellers. Involved in all the stages of the project: Analysis, Design, Development, Testing and Implementation.

Roles and Responsibilities:

Environment: Windows, SQL, Rational Requisite Pro, UML, RUP, SAS, MS Project, MS Visio, MS Excel.

VMT International is a leading information technology consulting, services, and business process outsourcing organization.
Electronic Agents Sales Experience (EASE) project:
Worked on Capgemini’s Assurant Health EASE project. Assurant Health provides health insurance coverage for more than one million people in the United States. Its primary products include individual medical, small group,short term andstudent health insurance. Under the supervision of Senior Business Analyst, performed detailed Business Analysis for this project. This project entailed developing a portal solution that helped Assurant agents obtain accurate quotes and process applications more quickly.

Online Learning, Testing, Evaluation and Reporting (OLTER) project:
The scope of this project was to develop Online Learning, Testing, Evaluation and Reporting (OLTER) system for VMT’s client, Aptech Computer Education, Ltd. OLTER was a useful tool for Aptech’s students and professors, as it enabled them to participate in online classes and also provided online testing capability.

Roles and Responsibilities:

Environment: Rational Requisite Pro, SQL, MS Visio, MS Project, MS Word, MS Excel, MS Access, UML, RUP.

Aptech Ltd’s flagship brand, Aptech Computer Education, offers a wide range of long-term and short-term IT courses catering to each individual’s unique requirements. These courses help individuals enhance their IT skills, and provide them with an opportunity to achieve a globally recognized IT Diploma.

In the capacity of an IT instructor at Aptech Computer Education’s Roorkee campus, I was responsible for training students in vast variety of courses under the categories of Information Technology, Multimedia and Soft Skills enhancement.

EDUCATION

Masters in Business Administration (IT)