SUMMARY:

• In depth knowledge of Agile,Waterfall, VMODEL and RUP methodologies.
• Excellent facilitation skills in conducting walkthroughs, surveys, questionnaires, interviews, brainstorming and JAD sessions.
• Highly proficient in creating AS - IS and TO-BE business processes flows, writing user stories, use cases and in analyzing the requirements such as functional requirements, non-functional requirements and business rules.
• Extensive experience in managing product backlogs and sprint backlogs.
• Expertise in performing gap analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Well-versed in creating wireframes and prototypes using MS Visio and Axure RP tool and modeled the application using UML diagrams like Use Case Diagrams, Activity Diagrams and State Diagrams.
• Ability to manage application incidents, drive team and/or vendor to find the root cause analysis and ensure successful conclusion within the Projects.
• Proficient in SQL querying with databases.
• Involved in conducting UAT sessions, prepared test strategies, test plans, test scripts,test cases and participated in test execution.
• Exceptional ability to maintain and build client relationships.
• Experience in performing vendor analysis and defining vendor criteria for different products and services.
• Well versed in different management scenarios like change control, system integration, quality assurance and defect tracking.
• Excellent customer facing experience and track record for meeting deadlines and submitting the deliverables on time.
• Experience in managing the offshore team.
• Exceptional problem solving and sound decision making capabilities, recognized by alternative solutions, and confident, accurate, decision-making coupled with excellent communication and interpersonal skills.

TECHNICAL SKILLS:

Methodologies: Agile/SCRUM, RUP, Waterfall, VMODEL

Requirement Tracking Tools: JIRA, Rally, Enterprise Architect, Word, Excel

Business Analysis Tools: MS Visio, Enterprise Architect, MS Project, Axure RP

Database: Oracle, MS Access, MS SQL Server,Pervasive

Testing Tools: HP QC/ALM, QuickTestPro, WinRunner, TestDirector, Onyx, JIRA, MicroFocus/Compuware, TestPartner, QADirector, Appsight, Serena Team Track

PROFESSIONAL EXPERIENCE:

Confidential, NJ

Sr. Business Analyst Consultant

Responsibilities:

• Developed To-Be business process models to enhance the current customer application.
• Interacted with the business users, developers, Project Manager and facilitated JAD sessions to formulate business processes.
• Worked with the business stakeholders to prioritize the business requirements.
• Facilitated in Daily Stand-Up meetings to gather team’s progress on the project.
• Facilitated in Release Planning (backlog grooming), Sprint planning Meeting, Sprint Review Meeting, and Sprint Retrospective Meeting.
• Conducted meetings with SMEs to identify and gather various gather Business rules, Functional and Non-Functional requirements such as UI requirements and documented it via User Stories.
• Developed Business process flow diagrams, Activity/State diagrams.
• Worked closely with Database team and used SQL for data analysis.
• Functioned as the primary liaison between the business stakeholders, operations and the development team throughout the project cycle.
• Designed wireframes and coordinated with the UX team.
• Documented Test Cases and managed change requirements with JIRA Agile.
• Worked closely with scrum team to ensure all the queries are timely resolved.
• Involved in functional and integration testing of the application.
• Delivered Sprint Review presentations to business users.
• Coordinated and monitored User Acceptance Testing (UAT) with the business user and interfaced with the development and test team with regards to defect status and fixes on a regular basis.
• Created and reviewed test plans,test scenarios, test scriptsand test cases to ensure that they meet the requirements.

Environment: Agile methodology, Microsoft Office Suite, JIRA Agile, MS Project, MS-Visio, Axure RP, .Net, SQL, Confluence,SQL SERVER.

Business Analyst

Responsibilities:

• Facilitated JAD sessions and coordinated extensive communication networks (interviews, written correspondence, reports, implementation requirements, project status reports etc.) to keep executive staff and team members apprised of goals, project status, resolving issues and conflicts.
• Elicited and gathered business requirements through open ended discussions, brainstorming and storyboarding/prototyping .
• Interacted with the stakeholders, Business users, system architects, developers to understand data models and structural data hierarchy. Translated business requirements into functional and Non-functional specifications to communicate with development team.
• Participated in all SCRUM ceremonies such as Daily Stand up, Sprint Planning, Sprint Review and Sprint retrospective meetings.
• Consulted the business users and aided to create Product Backlogs, to prioritize the features and subsequently created Sprint Backlogs.
• Designed user interface (UI) Mockups with lead programmer and reviewed design with development team.
• Designed and developed different UML Diagrams using Ms Visio.
• Recorded project changes on a weekly basis to update the project plan and provided up-to-date information for project status reporting.
• Assisted quality assurance team in testing different releases and in designing test plans and test cases. Performed User Acceptance Testing (UAT) and System Integration Testing (SIT).
• Developed User Manuals, presentations and training manuals according to project specifications and timelines.

Environment: Agile methodology, Microsoft Office Suite, SharePoint, JIRA Agile, MS-Visio, Axure RP, Java J2EE, SQL,Oracle.

Business Analyst Consultant

Responsibilities:

• Acted as the primary Intermediary between the business user and technical SME’s to identify the business needs, Business Rules, Business Processes & Interface Specifications for the IVR Designer and documented them in Vision and Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs).
• Documented meeting minutes from JAD sessions and obtained sign-offs from JAD participants.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, functional and non-functional requirements.
• Designed User Interface-level wireframes detailing interaction models.
• Conducted grooming sessions with Business user and cross-functional teams to verify and validate business requirements.
• Maintained a Traceability Matrix to ensure that all functional requirements are addressed.
• Coordinated the User Acceptance Testing (UAT) with the SMEs to make sure that all the business requirements are addressed in the application.
• Coordinated project scheduling and status reporting with the project manager.
• Assisted Testing teams to build test plans and assisted in testing. Approved test cases for requirement verification and to check the functionality of the application.
• Designed and developed Use Cases, Activity Diagrams, and Sequence Diagrams using UML.
• Assisted and guided software architects and developers during the design and development phase.
• Used SQL queries to check the data in Database.
• Acted as the primary liaison between the business line, operations, and the technical areas throughout the project life cycle.

Environment: HP ALM, Soap UI, SQLSERVER,Excel, Web Services, Pivot tables, Visio

BA Analyst

Responsibilities:

• Conducted multiple sessions with the user to understand the business requirements.
• Worked with the user, wrote Business Requirements document and finalized with the user after multiple review.
• Conducted requirement workshops with stakeholders to verify and validate the business requirements.
• Identified Use Cases and wrote Use Case Narratives.
• Created Use Case Diagrams and Activity Diagrams using MS Visio.
• Involved in maintaining Requirements Traceability Matrix (RTM).
• Worked with user to write up Change Requests.
• Involved in data analysis and data validation.
• Created user interface navigation flow diagram, wireframes, Swim Lanes.
• Handled Release Testing for PAM release in SQL, Oracle and Pervasive.
• Managed offshore team in India. Provided guidance to the team regarding day to day task.
• Developed and maintained the test cases, test scripts, test data and test procedures.
• Created and maintained department documentation and Corporate Operating Guideline (COG) documents.
• Developed performance test plan and done performance test for PAM releases.
• Work with technical teams and clients to ensure closure of problems reported in a timely fashion.

Environment: Enterprise Architect, Visio, MicroFocus/Compuware TestPartner, ONYX, SQL SERVER, Oracle,Pervasive, Appsight, Vista, Visual Basic, Excel

QA Analyst

Responsibilities:

• Analyzed user/business requirements and developed Test Plan, Test Cases, Test Procedures and Test Scripts to test the application.
• Involved in testing using QC and QTP to develop Test cases, Test scripts, executing the scripts and log the defects.
• Created Test Data to test different scenarios after analysing the system.
• Involved in writing SQL queries to test data integrity of the backend database.
• Tracked defects and reported issues using Test Director.
• Involved in Positive testing, Negative testing, GUI Testing, Release testing, Integration testing and Regression Testing.

Environment: VB, API, ASP, HTML, Crystal Reports, Oracle, ADO, Quality Center, QTP and MS Excel

QA Engineer

Responsibilities:

• Analysed the System specifications, Business requirements for full understanding of the business and developed detailed Test Plan for System Testing.
• Documented Test cases, Test results and Test procedures.
• Performed GUI test for Data entry screen in the Application.
• Performed Functional Testing, Regression Testing and GUI testing.
• Developed test cases, scenarios and organized them using Test Director.
• Involved in Database testing using SQL queries.
• Documented problems found during test and communicated problems to the responsible development personnel.

Environment: VB, ASP, HTML, Java Script, Oracle, MS Excel, Test Director and Windows.