SUMMARY:

• A professional with over 7 years of experience as a Business Analyst in Banking and Finance Industry
• Proven skills in requirement gathering, requirement analyzing, designing, interacting with users & development team, business and design team.
• Strong understanding of Project Processes and great ability to work with teams to meet business requirements, create prototypes, process flows and workflows.
• Significant exposure to various SDLC methodologies like Agile Application development and Waterfall model
• Significant experience in planning and coordinating Joint Application Development (JAD) Sessions and managing effective interaction with on - shore and off-shore teams.
• Proficient in conducting various analysis including AS-IS and TO-BE, SWOT
• Proficient in UML - Use case Diagrams, Activity Diagrams, Sequence Diagrams and Class Diagrams.
• Experienced in developing Requirements Traceability Matrix (RTM) to document any changes and track the life of requirements
• Great ability to build Client relationships through frequent meetings, one on one interaction, and ability to converse with all facets in the client organization by utilizing elicitation techniques like interviewing, questionnaires, brainstorming, focus groups, prototyping, and GAP analysis.
• Experienced in creating Business Requirement Documents (BRD), User Requirement Specifications and Functional Requirements (FSD).
• Extensive experience in analyzing and creating Use Cases, user stories, Use Case Diagrams, Data Flow Diagrams, Business Flow Diagrams
• Experience in conducting GAP analysis and worked with data mapping documents and gathered requirements for generating reports.
• Experienced in coordinating with Quality Assurance Testing Team for preparation of Test Plans and Test Cases and also User Acceptance Testing activities
• Identifying and documenting root causes and corrective actions to meet short- and long-term business and system requirements.
• Experience with tools such as SQL for writing and running queries and performing data analysis.
• Expert at managing multiple projects simultaneously. Ability to work in team and independent environment with equal ease and efficiency

TECHNICAL SKILLS:

• Microsoft SQL Server
• Oracle
• MS Windows (2000, NT, XP, Vista, 7)
• UML
• MS-Office Suite (Word, PowerPoint, Access, Excel, Outlook)
• MS Project
• MS Visio
• Rational Rose
• Rational Clear Case
• Rational Clear Quest
• Data warehouse
• Business Intelligence.

WORK EXPERIENCE:

Confidential, Bethesda, MD

Business Analyst

Responsibilities:

• Gather requirement for Mortgage documents in agile environment.
• Developed standards and documentation for mortgage eLending documents
• Maintained a routine Interaction with stakeholders and facilitated communication between the business and the IT department.
• Facilitated development of questionnaires and interviews for SME's and business users in order to gather requirements while working in agile environment.
• Identified the process flaws in the existing system and recommended business process improvements through automation in the new system after analyzing and documenting as-is system and to-be system.
• Conducted detail business and process due-diligence in order to develop the functional requirement specification documents.
• Developed system Use Cases using UML, helped developers and other stakeholders to understand the existing and the new business process
• Analyzed and prioritized user and business requirements as system requirements that must be included while developing the software.
• Responsible for scheduling meetings with users and stakeholders to identify problems, resolve issues and improve the process to ensure a stable and accurate solution.
• Worked on full cycle Data Warehouse, including requirements gathering, design, implementation, and maintenance
• Document all data mapping and transformation processes in the Functional Design documents based on the business requirements.
• Participated in JAD sessions for requirements elicitations with various stakeholders, developers, QA and management to identify critical success factors of application.
• Planned and carried all activities while working as a liaison between business users and developers to submit requirements and change requests.
• Extensively experienced for organizing and documenting requirements, preparing narrative use cases, writing business documents and reports in Pre- Testing phase.
• Collaborated with the QA team in reviewing and validating test plans and test cases, ensuring that the final application catered to the user requirements.
• Worked with the users to do the User Acceptance Testing (UAT).
• Worked extensively with MS office suite for preparing status reports during project life cycle.
• Track and triaged development related tickets in JIRA

Confidential, Horsham, PA

Business Analyst

Responsibilities:

• Helped develop project plan and manage scope. Established a business Analysis methodology around Agile
• Facilitated and managed meeting sessions with committees of SMEs from various business areas including  Mortgage  Servicing, Loan Monitoring and Asset Management.
• Initiated and developed time-saving techniques to perform mortgage analysis, including using macros to format data and re-dating curtailment transactions
• Conducted interviews with key business users to collect requirements and business process information.
• Developed business process models in agile to document existing and future business processes.
• Performed extensive requirement analysis including data analysis and GAP analysis. 
• Designed and developed project document templates.
• Developed business requirement specification documents.
• Documented functional and technical requirements following established procedures.
• Performed requirement gathering for Enterprise reporting system using RequisitePro.
• Designed and developed Use Cases, Sequence Diagrams, OOD using UML (in Rational) 
• Designed and implemented basic SQL queries for QA testing and report / data validation.
• Documented Use cases and process flows in the BRD using tools like MS Visio and MS Word.
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.
• Worked with the development team to ensure that they understand the functional specifications. Facilitated brainstorming and walkthrough sessions. 
• Partnered with the technical areas in the research and resolution of system and process problems. 
• Prepared project reports for management & assisted project managers in the development of weekly and monthly status reports. 
• Analyzed research on operational procedures and methods and recommended changes for improvement - with an emphasis on automation and efficiency. 
• Conducted benchmarking activities to identify best practices. 
• Used SQL, Toad, Data Warehousing and Data Cleansing for the arrangement of customer data. 
• Used Rational Clear Case and Clear Quest as Configuration Management and Change control tools. 
• Created RTM (Requirements Traceability Matrix) to ensure that all requirements were tested. 
• Assisted in the development of test scenarios; prepared User Acceptance Testing documentation and collaborated with system users to conduct UAT. 
• Assisted in developing training materials for the new technology and in conducting user training.

Confidential, New York

Business Analyst

Responsibilities:

• Work responsibilities primarily involve understanding the business logic, gathering and developing requirements, creating Process Flow Diagrams, generating documentation (BRD & SRS), designing test cases, and Producing User Guide and updating Implementation Manual as part of the project deliverables.
• Performed data analysis and data migration activities including identification of source & target tables, defining data parameters and producing Data Mapping Documents as part of the Application Migration Project deliverables.
• Use MS-Visio to create various Work-Flow diagrams for "To-Be" system to better understand the data flow and the boundaries of the system.
• Maintain Traceability matrix in Excel throughout the project.
• Reviewed standards / guidelines for business process modelling, Change Management Process and Requirements development and Management Plan.
• Provided daily production support on need being basis to the analyst team, and the direct users.
• Work with business and systems representatives to understand requirements and priorities and ensure that software development work is appropriately aligned.
• Involved in the meeting with Business Process Owners, SME (Subject Matter Experts) and Primary stakeholders for Requirement gathering in Definition Stage using MS Word.
• Gather and document Business Requirements document (BRD), Functional and Non-functional Requirements (FRD).
• Coordinate and facilitate Requirements Reviews and Design Review meetings, approvals and sign offs.
• Perform Gap Analysis to identify the deficiencies of the current system and to identify the requirements for the change in the proposed system.
• Communicate diagrams, workflow charts and initial prototypes to the client so that they can also get an overview of the enhanced system.
• Manage Scope, change management process and release planning activities throughout the SDLC process of the product.
• Conduct user interviews, JAD sessions, focus workshops with SME's, facilitate requirements meetings, group discussions with business users and subject matter experts (SME) to elicit requirements.
• Mapping data elements from production database to Data Warehouse.
• Assist System Test, Acceptance, and Integration Teams in preparing test plans, strategy and test cases based on Business Requirements and Design implementation
• Utilize experience in business processes for IT systems to develop data warehouse reports and dashboards.
• Created SQL queries for reporting details
• Involved in maintaining Test Matrix and Requirement Traceability Matrix.

Confidential, Washington, DC

Business Analyst

Responsibilities:

• Conducting and participating in JAD Sessions, requirements meetings, Change Requests (CR) meetings 
• Worked with the traders to evaluate, understand and create functional excel model for pricing the fixed rate products. 
• Further worked on bringing efficiency to the fixed rate pricing and added the rules to excel. 
• Worked closely with SMEs to gather requirements for committing and pricing platforms. As Fannie migrating to single committing platform by combining loan level, mandatory and whole loan applications. 
• Written business rules, requirements, functional and non-functional requirements in Doors.
• Conducts gap analysis of current to target state business architecture (in case of existing solutions) and define roadmap and plans to achieve target state.
• Analyzed and verified the entire list of Single Family Product line, Master Commitment evaluation rules with LEAPs. As it is a critical piece for Pricing and Execution. 
• Performed UAT and end to end testing for loan level committing (HP quality centre).  
• Helped developers do the back-end testing by providing business rules and confirming the Pricing logic for every update. This involved analyzing and verifying (calculation, rules, product terms) of each deal.  
• Designed and implemented basic SQL queries for data analysis and data validation
• Wrote SQL queries to compare data in test and production environment. 
• Created consolidated data mapping document including upstream and downstream systems  
• Performing User Acceptance Testing (UAT) which involves developing test plan, test scenarios, creating, validating and documenting test cases and testing results, and creating RTM (Requirement Traceability Matrix)  

Confidential, Jersey City, NJ

Business Analyst

Responsibilities:

• Liaison between the client and development team to support the client’s data analysis and reporting needs.
• Discussed and defined project, performed Gap Analysis with the clients from both a business and technical perspective.
• Provide current market, economic and technical information and updates as well as external changes impacting trading activities to customers.
• Worked on Rational Rose to develop the use cases, class diagrams and sequence diagrams.
• Worked on Requirement Change Management System in Requisite Pro.
• Gathered requirements for the listed options risk management system, specifically for, index options risk management spreadsheet. Defined requirements for product control and risk management end of day feeds.
• Engaged in analyzing requirements, identifying various individual logical components, expressing the system design through UML diagrams.
• Managed Scope and change throughout the life cycle of the product.
• Identified areas of risk exposure and loss techniques adopted.
• Wrote functional requirements and non-functional requirements based upon the approved business requirements by following UML processes and standard procedures for developing use cases, use case diagrams, and other supporting documentation.
• Developed detailed auditing and reporting of the current status and history of all components related to a product.
• Translated customer/clients’ needs into new features and new services.
• Develop process improvement projects by gathering and analyzing data.
• Define Key Process Areas for different Projects.