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Senior Business Analyst Resume

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SUMMARY:

  • Extensive IT experience with focus on business process analysis and improvement, large - scale system analysis, with complex business and technical dependencies.
  • Specialties: Business Analysis, Agile Methodologies (Scrum Master, Product Owner, Epics, User Stories, Backlog, Sprint Ceremonies); SDLC (Requirements Management, Prioritization, Business Requirements, Test Case Creation, UAT); Project Management; Technical Writing; User Training; CMMI Compliance; 508 Compliance.

EXPERTISE AREA:

  • Software Project Management
  • Program Design and Data Structures
  • Principles and Practices of Communication Networks
  • Database Management
  • Information Systems Analysis and Design
  • Object-Oriented Software Specification and Construction
  • Software Modeling and Architectural Design
  • Information Security: Theory and Practice
  • Software Testing

TECHNICAL SKILLS:

Requirements Management: Jira Agile (v6.6.80), Confluence (5.6.4), SharePoint 2010, Google Sites, MS Team Foundation Server (TFS), IBM Rational RequisitePro, IBM Rational Software Modeler, Data Modeling and Analysis, UML, EMC Documentum, MS Project, MS Visio;

Testing: Seapine TestTrack, Mercury Quality Center, Mercury TestDirector, HP Quick TestPro, ClearQuest and Clear Case tools;

User Help: Adobe Captivate 3, Macromedia RoboHelp, VSS, Adobe Photoshop, SnagIt.

Programming Languages and Technologies: Xcelsius 2008/4, PHP, VB, VBA, HTML, CSS, JavaScript, Visual C++, Java, MySQL, ODBC, MS SQL Server 6.5/7, Oracle 9i, OOP, OOD, Data Modeling and Analysis, UML, RUP

Solid experience with: MS Office applications, Word, Excel, PowerPoint, Access, Visio and MS Project.

Operating Systems: MS Windows 7/2003/XP/2000/NT/98/95

PROFESSIONAL EXPERIENCE:

Confidential

Senior Business Analyst

Responsibilities:

  • As a Senior Business Analyst for the UAD3 team, responsible for leading requirements discovery effort, driven by business user needs, for a financial mainframe application replacement.
  • Leading business stakeholders meetings on the regular basis (in-person and on-line) from multiple departments to define requirements from business needs perspective, analyzing business rules, defining required future system functionalities.
  • Managing customer expectations to ensure satisfaction by developing and maintaining communication plans to dynamically address customer issues.
  • Agile guidance and industry standards reinforcement.
  • Reviewing legacy requirements for the system and converting them into business requirements, and translating and organizing them into JIRA User Epics/Features/Stories, filling the gaps and making sure the requirements are complete. Creating a centralized location for business rules that will be the basis for the future system business engine
  • Creating a documentation library, including deliverables and matrices, used for regular reviews and reporting to the business Customers
  • Leading project status and project updates meeting, generating up-to-date status report with the project statistics and metrics reporting to the upper management. Configuring reporting and dashboarding capabilities of JIRA and Confluence tools to facilitate project status reporting.

Confidential

Senior Business Analyst

Responsibilities:

  • Reverse-engineering and documenting current Flight Tracking functionality and database structure to identify outdated and redundant jobs/data that could be retired
  • Capturing key functionality and data to be transferred to the new Web-based Flight Audit System
  • Creation and management of the Flight Tracking documentation library, including the Bachman Database diagram, Operational Guide, Jobs Schedule/Specifications documentation, Business Requirements documentation
  • Using different techniques to facilitate business requirements gathering process (SharePoint Survey, Walking the Scenario sessions, User Journey meetings)
  • Leading User Journey sessions with the system stakeholders to identify, estimate and document additional functionalities to be added to the new system
  • Working with user stories, from creation to completion
  • Regular story elaboration meeting with developers, story review meetings with the clients to review/approve developed functionality
  • Sprint review and backlog grooming sessions
  • Providing necessary Project Manager support by managing the project and providing regular status reports to the Senior Management
  • Responsible for Flight Tracking System SOX compliance and documenting business rules behind SOX IT audits, to make sure they are incorporated into the replacement system.

Confidential

Senior Business Analyst/UAT Team Lead

Responsibilities:

  • Collaborated with stakeholders to define requirements for business intelligence applications, identifies data sources, analyzed business rules, defined and documented functional requirements.
  • Managed customer expectations to ensure satisfaction by developing and maintaining communication plans to dynamically address customer issues.
  • Lead User Acceptance testing effort and facilitates Government UAT Testing.
  • Initiated and successfully lead the effort of creating and maintaining the library of user training materials for all of the EDW products and successfully conducted user training at multiple client locations.
  • Created EDW SharePoint site and Google Site as a centralized location for all EDW documentation needs throughout the development cycle, starting with functional requirements, design, test and training documents.
  • Played key role, as a member of the CMMI evaluation team, in conducting company - wide CMMI evaluations and helped NT Concepts to achieve CMMI Level II.
  • Proficiency with a number of EDW tools, such as: Xcelsius 2008/4, WebI Business Objects Tool, SharePoint 2010, Microsoft Project, Microsoft Office Visio

Confidential

Sr. Business Requirements Analyst/Customer Team Lead

Responsibilities:

  • Preparing and holding regular client meetings and meeting agendas and meeting minutes
  • Proficiency with a number of requirement management tools, such as: MS Team Foundation Server (TFS), IBM Rational DOORS,IBM Rational RequisitePro, IBM Rational Software Modeler, EMC eRoom
  • Documenting new requirements for various projects
  • Creating use cases, relevant diagrams and other requirements project documentation
  • Creating and documenting software change requests, entering them into the tracking system
  • Creating and managing SharePoint Workspaces for the project documentation to be stored, reviewed and maintained
  • Using SharePoint to have the documentation reviewed and to collect and document customer feedback

Confidential

Associate Consultant/Analyst

Responsibilities:

  • Developed the management information systems (MIS’s) for four of the sites receiving funding from ACF. The systems collect descriptive information on individuals and couples participating in the healthy marriage programs and track key program information (e.g., referrals, enrollment, and participation) and outcomes.
  • Requirements Planning / Systems Analyst role: Analyzed existing business process, rules, guidelines, best practices and proposed recommendations for business process re-engineering.
  • Gathered the requirements and developed use cases, performed analyses of the company business rules to design the database structure, physical and logical data models, ERD, GUIs.
  • Coded and performed unit and system testing. Built extensive reports, query tools and calendars enabling end users to efficiently search, retrieve, display and analyze data.
  • Translated business rules to detailed specifications and maintenance documents. Designed and developed the backend modules using MySQL.

Tools: and technologies used: PHP, JavaScript, HTML, CSS, MySQL, Visio, Rational Rose, Rational RequisitePro.

Confidential

Computer Programmer/Analyst

Responsibilities:

  • The systems gathered and saved prevention systems data, maintained several timelines and calendars, created reports dynamically using elements from several of the databases at once.
  • Developed over 10 web applications, including on-line registration sites and on-line surveys. The on-line registrations included complexities such as catering to both supported and unsupported registrants, email notification of successful registration, and on-line credit card processing for paid conferences.

Tools: and technologies used: PHP, JavaScript, HTML, VBA, MySQL, Access

Confidential

Software Developer

Responsibilities:

  • Designed and developed a web-enabled imaging and document management application that used multi-tier Client/Server technology to publish and retrieve documents to numerous concurrent users using the latest MS tools.
  • Analyzed data flow and product requirements.
  • Designed Visual Basic User Interface forms and client interface using Adobe Photoshop
  • Designed and developed ActiveX DLL components using VB 6.0, ADSI, MTS, and SQL Server 7.0 as a back-end database.

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