Senior Solutions Architect / Business Analyst Resume
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SUMMARY:
- 12+ years Salesforce Consulting Experience
- Over 100 full Hands on implementations, and custom Force.com Solutions
- Sales, Service, Marketing, Communities, Apps
- Apttus Contract Management, Quote to Cash, Advanced Approvals, CPQ
- Marketing Automation - Pardot, Marketo, Eloqua
- People Skills, Team Leadership, Effective Meeting Management
- Excellent communication, intuitive analysis and leadership skills
PROFESSIONAL EXPERIENCE:
Confidential
Senior Solutions Architect / Business Analyst
Responsibilities:
- Team Roll Out of custom Salesforce solution aligned with life sciences medical industry partner acquisition.
- Detailed Multi-tiered dashboard development for executive board weekly stand up meetings.
- Custom life Sciences Salesforce solution to realign the company with multiple corporate vertical channels.
- Detailed executive reporting for financials and forecasting.
- Custom dashboard reporting, custom layouts, and workflow development with process builder.
Confidential
Salesforce Solutions Architect
Responsibilities:
- Designed and built Forecasting Dashboards for global strategy and execution executives encompassing Complex product schedules and diverse opportunity management methods in a single view.
- Aligned Salesforce with the IT security infrastructure implementation lifecycle. Implemented complex team assignment to place the best teams on an Account based on opportunity criteria.
- Architected, Designed and managed development of the Oracle Communicator 4 Tiered case escalation Qualification System. System required Custom portal on the front end and Tibco integration with Lotus Notes on the backend.
- Full Deployment with Pardot marketing automation. The solution fully automated account management for a 5 man office with 2000+ clients and over 1 billion in assets managed.
- Designed and Managed development and deployment of Custom Communities Portal for partners with single sign on integration with Vartopia deal registration and TalentLMS. Also architected and managed build out of a certification tracking system in Salesforce allowing Zoom certification holders to carry and maintain certification.
Confidential
Salesforce Solutions Architect / Business Analyst
Responsibilities:
- Salesforce Solutions Architect
- Business Analysis, Requirements Gathering
- Conduct Meetings, Executive Briefings
- Finance Management Integration
- Steel Brick Order Processing Integration
- Syspro ERP Integration
- Case Management Customization
Confidential
Solutions Architect / Business Systems Analyst
Responsibilities:
- Salesforce Solutions Architect
- Custom Salesforce and Force.com Solutions
- Business Analysis, Requirements Gathering
- Functional Specifications Development
- Conduct Meetings, Executive Briefings
- Manage Offshore teams, Daily Scrum Calls
- Process Re-engineering, Change Management
- Apttus Contract Management
- Apttus Advanced Approvals
- Scrum Master and Agile Management in Jira
Confidential
Architect, Designer and DeveloperResponsibilities:
- Salesforce Solutions Architect
- Custom Salesforce and Force.com Solutions
- Business Analysis, Requirements Gathering
- Functional Specifications Development
- Custom SalesForce Solutions & Force.com Applications
- Apttus Contact Management, Quote to Cash, Advanced Approval, CPQ
- Data Migration, Data Mapping & GAP Analysis
- Communities, Sales Cloud, Service Cloud, Marketing Cloud Deployment
- Enterprise Applications Integration
- Hipaa Compliance and Data Security
- Exact Target, Pardot, Marketo, Eloqua Implementation
Confidential
Director Global Web Operations
Responsibilities:
- Business Systems Analysis & Business Requirements Documentation
- Salesforce Implementation and Administration
- Data Migration, Data Mapping
- Architecture Design and Functional Specifications Development
- Build-out SalesForce Sales Cloud to US, Israel, Japan Teams
- Custom Force.com Solution - Multi-Contract Royalties Tracking
- Eloqua Marketing Automation deployments in US, China, Taiwan, Japan
Confidential
Salesforce Architect
Responsibilities:
- Business Requirements & Functional Specifications Documentation
- Rollout of SalesForce Sales Cloud and Service Cloud to US sales/support
- Eloqua and SalesForce.com Integration
- Complex Marketing Automation System Development
Confidential
E-Business Analyst / Strategist
Responsibilities:
- Implement sales and marketing automation systems
- Provide Internet Marketing Management services.
- Interface with customers to optimize strategic e-marketing campaigns.
- Scope the cost and risk of software systems projects.
- Provide analysis of data for strategic segment marketing.