We provide IT Staff Augmentation Services!

Senior Solutions Architect / Business Analyst Resume

4.00/5 (Submit Your Rating)

SUMMARY:

  • 12+ years Salesforce Consulting Experience
  • Over 100 full Hands on implementations, and custom Force.com Solutions
  • Sales, Service, Marketing, Communities, Apps
  • Apttus Contract Management, Quote to Cash, Advanced Approvals, CPQ
  • Marketing Automation - Pardot, Marketo, Eloqua
  • People Skills, Team Leadership, Effective Meeting Management
  • Excellent communication, intuitive analysis and leadership skills

PROFESSIONAL EXPERIENCE:

Confidential

Senior Solutions Architect / Business Analyst

Responsibilities:

  • Team Roll Out of custom Salesforce solution aligned with life sciences medical industry partner acquisition.
  • Detailed Multi-tiered dashboard development for executive board weekly stand up meetings.
  • Custom life Sciences Salesforce solution to realign the company with multiple corporate vertical channels.
  • Detailed executive reporting for financials and forecasting.
  • Custom dashboard reporting, custom layouts, and workflow development with process builder.

Confidential

Salesforce Solutions Architect

Responsibilities:

  • Designed and built Forecasting Dashboards for global strategy and execution executives encompassing Complex product schedules and diverse opportunity management methods in a single view.
  • Aligned Salesforce with the IT security infrastructure implementation lifecycle. Implemented complex team assignment to place the best teams on an Account based on opportunity criteria.
  • Architected, Designed and managed development of the Oracle Communicator 4 Tiered case escalation Qualification System. System required Custom portal on the front end and Tibco integration with Lotus Notes on the backend.
  • Full Deployment with Pardot marketing automation. The solution fully automated account management for a 5 man office with 2000+ clients and over 1 billion in assets managed.
  • Designed and Managed development and deployment of Custom Communities Portal for partners with single sign on integration with Vartopia deal registration and TalentLMS. Also architected and managed build out of a certification tracking system in Salesforce allowing Zoom certification holders to carry and maintain certification.

Confidential

Salesforce Solutions Architect / Business Analyst

Responsibilities:

  • Salesforce Solutions Architect
  • Business Analysis, Requirements Gathering
  • Conduct Meetings, Executive Briefings
  • Finance Management Integration
  • Steel Brick Order Processing Integration
  • Syspro ERP Integration
  • Case Management Customization

Confidential

Solutions Architect / Business Systems Analyst

Responsibilities:

  • Salesforce Solutions Architect
  • Custom Salesforce and Force.com Solutions
  • Business Analysis, Requirements Gathering
  • Functional Specifications Development
  • Conduct Meetings, Executive Briefings
  • Manage Offshore teams, Daily Scrum Calls
  • Process Re-engineering, Change Management
  • Apttus Contract Management
  • Apttus Advanced Approvals
  • Scrum Master and Agile Management in Jira

Confidential

Architect, Designer and Developer

Responsibilities:

  • Salesforce Solutions Architect
  • Custom Salesforce and Force.com Solutions
  • Business Analysis, Requirements Gathering
  • Functional Specifications Development
  • Custom SalesForce Solutions & Force.com Applications
  • Apttus Contact Management, Quote to Cash, Advanced Approval, CPQ
  • Data Migration, Data Mapping & GAP Analysis
  • Communities, Sales Cloud, Service Cloud, Marketing Cloud Deployment
  • Enterprise Applications Integration
  • Hipaa Compliance and Data Security
  • Exact Target, Pardot, Marketo, Eloqua Implementation

Confidential

Director Global Web Operations

Responsibilities:

  • Business Systems Analysis & Business Requirements Documentation
  • Salesforce Implementation and Administration
  • Data Migration, Data Mapping
  • Architecture Design and Functional Specifications Development
  • Build-out SalesForce Sales Cloud to US, Israel, Japan Teams
  • Custom Force.com Solution - Multi-Contract Royalties Tracking
  • Eloqua Marketing Automation deployments in US, China, Taiwan, Japan

Confidential

Salesforce Architect

Responsibilities:

  • Business Requirements & Functional Specifications Documentation
  • Rollout of SalesForce Sales Cloud and Service Cloud to US sales/support
  • Eloqua and SalesForce.com Integration
  • Complex Marketing Automation System Development

Confidential

E-Business Analyst / Strategist

Responsibilities:

  • Implement sales and marketing automation systems
  • Provide Internet Marketing Management services.
  • Interface with customers to optimize strategic e-marketing campaigns.
  • Scope the cost and risk of software systems projects.
  • Provide analysis of data for strategic segment marketing.

We'd love your feedback!