SUMMARY:

• 7+ Years of IT experience as a Business Analyst/QA Lead with strong domain knowledge Of Retail, Supply Chain Management, Banking and Healthcare including Publishing and Media, E - commerce applications, Order Management, Logistics and Inventory Management, SAP Payments.
• Highly proficient in working with users and stakeholders to gather requirements, analyze them and subsequently use design tools to model the requirements. Successfully handled medium to large sized projects.
• Hands-on experience in all phases of Software Development Lifecycle (SDLC) using Waterfall, RUP (Rational Unified Process), and technology delivery frameworks.
• Extensively worked with Enterprise Content Management and Data models and Meta data definitions for content management.
• Strong visual modelling and business process modelling skills with tools like MS Visio for developing Use Cases, Sequence Diagrams, Collaboration Diagrams, Activity Diagrams, Class Diagrams and UML Diagrams.
• Expertise in Mobile Application Development on different platforms iOS/Android.
• Ability to build client relationship through frequent meetings, one on one interaction and to converse with all facets in the client organization by utilizing elicitation techniques like Joint Application Development (JAD) sessions, interviewing, brainstorming, focus groups, prototyping, cost/benefit and risk analysis.
• Worked extensively on performing ‘AS IS’ and ‘To BE’ analysis, GAP analysis and drafted Project Analysis documentations.
• Proficient in documentation of Business Requirements Document (BRD) and conducting meetings with Business people to give a walkthrough of Final BRD to get their concurrences and approval.
• Experience in preparation of the System Requirement Document (SRD) / Functional Requirement Document (FRD) based on the approved Business Requirements Document (BRD).
• Extensive creating skill of Use Case Specifications, Requirements Traceability Matrix (RTM), and Work break down structure (WBS) across the Deliverables of a project.
• Extensively used technologies such as MS Office suite- MS Project, MS Visio, MS Access MS Excel, MS Word, MS PowerPoint.
• Well experienced in developing and imparting pre and post implementation training, and User Acceptance Testing (UAT). In-depth knowledge of all phases of UAT Life Cycle, SWOT analysis, Cost benefit analysis and ROI analysis.
• Expertise in analysis of problem, performing root cause analysis, documenting defects, tracking and reporting using Defect Tracking and Test management tools such as IBM Rational Clear Quest and HP Quality Centre. Creating efficient and effective Test Scripts to implement and execute the Test Procedures. Execution of Test cases manually using HP Quality Center. Extensive use of HP and Rational Tools for Functional and Performance Testing.
• Hands-on experience in testing iPhone/Android with Mobil applications( iPhone, iPad, Tablet, iOS and Android)
• Participated in all aspects of SDLC testing including Functional, System Integration Testing (SIT), Regression, End-to-End, Stress testing and Database (Back end) testing using SQL and HP ALM

AREAS OF EXPERTISE:

• Business Consulting
• Business Analysis& Process
• Requirements Gathering
• Defect tracking & Monitoring
• Cross-functional team leadership
• Resource management
• UAT Management
• Requirement Traceability
• Digital & Web Technologies
• Software Development
• Problem solving
• Mobile application

TECHNICAL SKILLS:

Technology Methodologies: Waterfall & SDLC

Software Packages: MS-Office365(Word/Excel/Access,PowerPoint),MS SharePoint2007/online, MS Visual Studio, SAP AP

Business Tools/ Testing Tools: Rational Suite (Requisite Pro, Rose, Clear Case), UML, MS Project, MS Visio, HP ALM 11.52, Vitalize Change Management System. Content Management System (CMS), IPad, IPhone, Android, Tablet.

Web Technology/ Server: HTML, HTTP, MS Office 365 (Word, Excel, PowerPoint), MS Project, Web methods, SAP, MFT, Oracle, PL/SQL,ATG

Requirements Management: Waterfall & SDLC

Project Management: SWOT Analysis, Risk Analysis, Gap Analysis

Operating System: Windows XP 7, MS-DOS, Win 95/98/NT/2000/XP/Vista, Chrome

WORK EXPERIENCE:

Confidential, Princeton, NJ

Business Analyst/QA Lead

Responsibilities:

• Worked with the team to document the projects business requirements.
• Lead System Testing (SIT) and User Acceptance Testing (UAT) Process on Different projects and managed UAT team, developing and testing applications, developing test plans and implementing it on systems including end to end testing, performance Testing, regression testing.
• Was involved in whole lifecycle of the project.
• Coordinated Requirements gathering sessions with the LOB (Line of business) and made sure the requirements were clear and un-ambiguous, and documented them.
• Involved in preparing Logical Data Models and BRD’s (Business Requirement Documents) supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the actors to analyse and document business data requirements.
• Gathered user and Business requirements through interviews, surveys, prototyping and observing from senior managers and UI (User Interface).
• Analysed and prioritized user and business requirements as system requirements that must be included while developing the software.
• Performed review sessions and gathered BRD and SRS sign offs from Business, technology and Other related work streams.
• Worked as part of a large team to replace and consolidate many content management systems to one new system.
• Act as a bridge between business stakeholders, Project Management and development team. Worked closely with Project Management to support determination of the project roadmap
• Identify and engage stakeholders from various business lines, editorial, production and other teams
• Understand stakeholder needs and values in relation to the new system and document these project requirements logically and with clarity, avoiding technical solutions.
• Resolved complex issues and brought creative solutions in Mobile application development.
• Work with globally distributed teams and stakeholders to help them in the migration process for their sites from SharePoint 2007 to SharePoint online.
• Responsible for SIT and UAT project planning like creating testing scenario, test plans, and test scripts and Identifying UAT testers and managing resource plan by coordinating with business stakeholders, ensuring that the Pre-UAT activity is performed accurately and efficiently.
• Responsible for the testing of mobile applications like IPad, IPhone, Android, IOS, Tablet and coordination of end user acceptance testing and coordination and handover to operations. Responsible for providing feedback for overall readiness of projects for promotion to production environment
• Explaining SIT & UAT scope, criteria and entry/exit strategy to junior engineers
• Identifying defects and perform root cause analysis by analyzing data quality issues.

Environment: MS Visio, MS Project, UML, HP ALM, IPhone, IPad, Android, Oracle, PL/SQL, IOS, Microsoft Excel, Microsoft Word, Microsoft Power Point, Vitalize Change Management system, SharePoint 2007/ Online, Office 365,SAP,MFT,Webmethods.

Confidential, Bridgewater, NJ

Senior Business Analyst/QA

Responsibilities:

• Authoring Validation Project Plan, requirements specifications documents, test plans and protocols, test scripts for user and functional testing, generating summary reports for system and user level testing as well as overall compliance reports for system releases.
• Created the Business Requirements Document by conducting interviews from the Stakeholders.
• Created Use Cases based on the process flows diagrams.
• Responsible for analysis, design, development, testing and implementation of enterprise content management system and business processes.
• Performed Gap Analysis to compare the existing system with the proposed new system.
• Maintaining requirements in HP ALM for testing purposes.
• Test scenario development and Defect Management using HP ALM
• Providing assistance to UAT managed through HP ALM.
• Explaining SIT & UAT scope, criteria and entry/exit strategy to junior engineers
• Providing post Go-Live support.
• Authored and managed all the master validation documents from beginning to end of multiple releases of different Track Wise modules.
• Created Technical System Design and created Use case diagrams for offshore team to use and work on the project.
• Worked as a Business Analyst for multiple module wise development teams. The project followed full project life cycle as per the SDLC specifications using MS Project.
• Communicated twice a week with business SMEs and Project managers to solidify requirements and associated deliverables.
• Managed progress of projects through MS Project Plan .

Environment: Rational Rose, MS Visio, MS Project, UML, HP ALM, Oracle, PL/SQL Microsoft Excel, Microsoft Word, Microsoft Power Point.

Confidential, Mount Laurel, NJ

Business System Analyst

Responsibilities:

• Conducted JRS session with business, stakeholders and technology to understand business requirements.
• Created Business Requirement Documents (BRD), System Requirement Specifications (SRS)
• Held requirement gathering sessions with Business Owners and SME’s along with risk managers to gather client specific business requirements and documented business requirements and functional specifications.
• Conducted various walkthrough calls for BRD & SRS with Business Team, technology team, design & testing tem.
• Worked with Solution Architect and helped him to draft "Architectural Blue print" document.
• Created Use Case diagrams, Flow Diagrams, Activity diagrams and Cross functional diagrams and linked with BRD and SRS.
• Created Business Use cases and System Use cases,
• Helped PM to schedule recurring meeting for stand up to stay on top of all actions/open items for the project.
• Created IAD logs and made sure to follow up & resolve with right set of people.
• Used SDLC (System Development Life Cycle) methodologies like the RUP and the waterfall.
• Designed presentation on PowerPoint for conducting walkthroughs with entire team.
• Responsible to create training materials on behalf of LOB.
• Created data mapping worksheets to extract data from one data base and transport to another data base.
• Facilitated user acceptance testing and test strategies with developers and testers.
• Maintained an action log that get discussed/reviewed in the meeting.
• Created GAP Analysis documentation, Interfacing context diagrams, traceability matrix and other related documents for the business processes.

Environment: MS Office, MS Visio, MS Project, Cognos, SQL, Java, XML, HTML, Waterfall Methodology, Quality Center, SharePoint

Confidential Atlanta, GA

Business Analyst

Responsibilities:

• Responsible for gathering user requirements and specifications for designing a mortgage based loan system using and documenting the same.
• Created context and workflow models, information and business rule models, Use Case and Object Models during the analysis using Rational tools.
• Custom tools upgrade client had created marketing, merchandising, promotion and product tools to support their custom web application which needed to be re-architected to work with ATGs eCommerce suite
• Conversion of existing website to ATG software client moved from custom built application to ATGs eCommerce suite
• Conducted Business Requirements, Functional and Technical meetings with Business groups.
• Served as a liaison between mortgage specialists and the project team.
• Performed Business Process Mapping and performed AS IS and TO BE analysis
• Extensively involved in maintaining requirements traceability and communicating any changes to these requirements to different business groups and programmers.
• Provide innovative IT, business & e-commerce solutions to perspective and existing clients.
• Was involved n the creation of new E-Commerce Products (Arrival Notices and Customized Reporting).
• Led and conducted JAD sessions for requirements gathering, analysis and design of the system.
• Designed the system, prepared UML and sequence diagrams using Rational Rose.
• Collaborated on creation of documents such as the Vision, business requirements (BR) and business systems design (BSD) documents.
• Performed Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance Testing.
• Actively interacted with different business groups to perform Gap analysis to identify the deficiencies in the system by comparing the actual objectives with the system objectives desired.
• Used MS Visio for Process modeling and Business Process flow diagrams.

Environment: Rational Rose and Requisite Pro, MS Visio, MS Project, UML, XML, Oracle, PL/SQL Rational Clear Quest, Rational Clear Case, RUP, Microsoft Excel, Microsoft Word, Microsoft Power Point.

Confidential, McLean, VA

Business Analyst / Quality Tester

Responsibilities:

• Facilitated JAD sessions to collect requirements from system users and prepared business requirement that provided appropriate scope of work for technical team to develop prototype and Overall system.
• Wrote test plans and test cases in accordance with the business requirements document.
• Conducted Use-Case reviews and identified gaps in the existing system, which lead to improvements and enhancements resulting in a more robust, functional system.
• Created and maintained the Requirements Traceability Matrix (RTM) using MS Excel and made updates to it along the course of the project.
• Worked with the Project Manager on various Project Management activities like keeping track of Project Status, Deadlines, Environment Request, and Compliance Issues.
• Maintained the Business Impact Analysis Template (BIAT) to analyze and document the effect of proposed changes on the project schedule and costs.
• Used SQL queries for access database before typing use cases for understanding different field names and character specification.
• Used Rational Clear Quest for bug tracking and reporting purposes.
• Identified and analyzed data requirements for teams at different sites and made sure that the required data is available in the testing environment.
• Worked directly with software engineers to ensure clear communications regarding requirements and defect reports.
• Followed the Rational Unified Process methodology for the entire Software Development Lifecycle
• Administered the Functional System Testing, Integration Testing, Regression Testing, and performed User Acceptance Test using the test cases before releasing the application.
• Used the guidelines and artifacts of the Rational Unified Process (RUP) to strategize the implementation of Rational Unified Process effort in different iterations and phases (Inception, Elaboration, Construction and Transition) of the SDLC.
• Involved in project status meetings, QA review meeting, and System Test meeting.

Environment: Rational Suite (Rose, Requisite Pro), Rational Unified Process (RUP), Windows XP/2000, Oracle, PL/SQL, MS-SQL, Java/J2EE, MS-Project, MS-Office Suite, MS Visio, MS Word, MS Excel