SUMMARY:

• Excellent communication and interpersonal skills and ability to work effectively with less supervision.
• Critical thinker and problem solver, able to find solutions to difficult problems through analysis and innovative ideas.
• Full Software Development Life Cycle (SDLC) experience including Analysis, Design and Review of Business and Software Requirement Specifications; Development, Testing as per the RUP's Iterative Software Development Life Cycle process and Agile software development methodology.
• Ability to work independently, manage and contribute in a matrix organization, resolve issues proactively and meet aggressive timelines.
• Ability to work with cross - functional team, responsible for improving business processes and providing value to the functions they support.
• Skilled in writing Business Requirement Documents (BRD), Business Design Documents (BDD), Requirement Traceability Matrix (RTM), Design Specification Documents, Use Cases, User Stories, Functional Specifications, and Process Flows.
• Experience in Requirement Analysis, JAD sessions, business and system reviews and working sessions to understand the requirements and system design.
• Experience in conducting GAP analysis by identifying existing technologies, documenting the enhancements to meet the end-state requirements, User Acceptance Testing (UAT) and SWOT analysis.
• Strong Analytical and Problem Solving skills, Multi-Tasking abilities, with proven experience in utilizing people and process knowledge to assist enterprises in making critical decision.
• Excellent Team player to work in conjunction with testers (QA), developers and other team members in validation and testing of complex project scenarios and in the maintenance of Quality Standards of projects.
• Experience with collaborative tools such as Rational Requisite Pro, Rational Team Concert (RTC), SharePoint, Clarity and JIRA.
• Highly proficient with Microsoft Word, PowerPoint, Outlook and Excel.

PROFESSIONAL EXPERIENCE:

Business Analyst

Confidential, Washington DC

Responsibilities:

• Responsible for eliciting, analyzing and translating business requirements for the development of business rules.
• Actively involved in gathering and preparation of technical and business documentation for the application in design, which could serve as future reference to the system developers.
• Conduct workflow, process diagram and gap analysis to derive requirements for existing systems enhancements.
• Provided a structured analytical approach to Plan, Define and Scope, which helped in prioritizing and preparing strategies for internal Work Flow.
• Facilitated and conducted JAD sessions with the Business Users, SME and Stakeholders.
• Coordinated meetings for updates on Project status, change requirements and resolving business and functional issues.
• Facilitated User Acceptance Tests (UAT) of to ensure data integrity and that the delivered systems meet end user requirements.
• Successfully translated customer business requirements to the technical and development team.
• Collaborated with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance.
• Supported the development of the test plans and test cases to be used in testing based on business requirements, technical specifications and/or product knowledge
• Involved in Joint Application Development (JAD) sessions to define technology applications for business requirements.
• Assist in development of training materials for new technology and process improvements.
• Acted as a liaison between the technical, businesses and testing groups to provide them with required specifications/documentation and to resolve any issues in between.
• Developed Requirement Traceability Matrix to record the relationship of the requirements to the design, development, testing and release of the software.

Senior Financial Analyst

Confidential, Lanham, MD

Responsibilities:

• Provided operational analysis of assigned business unit by analyzing performance metrics and financial results.
• Analyzed business performance and processed in core areas for improvement.
• Identified opportunities for increased profitability.
• Partnered with appropriate internal groups to implement solutions.
• Deftly audited and analyzed sales performance and commissions.
• Worked and reduced client churn by initiating appropriate improvements and changes in the department.
• Performed financial and business analysis studies for governmental clients.
• Analyzed billing accounts by utilizing financial models to ensure accurate customer billings for a governmental client.
• Reviewed, tested, and summarized findings on projects and recommending corrective actions.
• Identified and resolved issues on client accounts in accordance with contract terms.
• Generated weekly reports to management and periodically reporting directly to the Chief Executive.

Market Research/International Business Analyst

Confidential 

Responsibilities:

• Provided business and financial analysis by developing business development and marketing plans for company for US, EU, and Middle East market focusing on the healthcare provider industry.
• Directly worked with CEO creating marketing strategies used for the official website and business brochure targeted to potential clients.
• Analyzed and identified potential services and products to clients by interviewing organizations (private and public), client stakeholders as well as the management team.
• Created marketing plan used for official website and business brochures to potential US clients

Management Associate

Confidential, Washington, DC

Responsibilities:

• Worked with the Mid-Atlantic CFO on the regional executive summary ensuring financial analysis is accurate using financial models and aligning project requirements to advise profitability of Confidential branches.  
• Conducted a regional-wide competitive analysis comparing pricing, and sales promotions for the Mid-Atlantic area with competitors.
• Managed an 8-employee branch increasing sales performance by 5% through effective team sales goal management.
• Worked with existing customers to ensure a high degree of customer satisfaction, to solidify and deepen relationship and to ensure value-added services to clients .