SUMMARY:

Proactive, Analytical, and Client - focused Business Systems and Software Quality Assurance Analyst with extensive experience in the entire software development cycle and proven skills to effectively analyze, architect, coordinate execution of test plans, generate ideas to improve system design, enhance customer satisfaction and streamline testing efficiencies.

AREAS OF EXPERTISE:

• Agile Requirements Gathering
• Metrics Tracking & Reporting
• Define & Design User Stories
• System & Integration Testing
• Production Support
• Acceptance Criteria Creation & Validation
• Requirements Management
• Backend SQL Data Validation
• Manual & Automated Testing
• Data Analysis and Profiling
• Release & Sprint Planning
• Risk & Impact Analysis
• Defect Tracking
• QA Management
• Agile & Waterfall development process
• Change Management & Issue Resolution
• Business Process Redesign & Improvement
• Functional & Regression Testing

TECHNICAL SKILLS:

Platforms: Windows, Linux, UNIX

Domains: Health, Telecom, Banking and Mortgage Financial Services

Standards: EDI ANSI X12, HIPAA, MISMO

Architecture: Client/Server, Enterprise, SOA, Web-based applications

Languages: Visual Basic, JAVA, HTML, DHTML, XML, SQL, PL/SQL

Methodologies: Agile, UML, Waterfall

Network Protocols: TCP/IP, SSL, HTTP, SMTP, VoIP, SFTP, DNS

Testing Techniques: Functional, System/Integration (SIT), Acceptance (UAT), Regression, Usability, Performance

Testing Tools: HP Quality Centre, RFT, J Developer, AutoSys, Putty, WINSCP, SOAPUI, Rational Clear quest

Databases / Tools: Oracle, MySQL, SQLServer, Access, DB2

Project and Management: Microsoft Project, Excel, Visio, SharePoint, IBM Doors

PROFESSIONAL EXPERIENCE:

Confidential, Ashburn, VA

Senior Business Systems Analyst & QA Lead

Responsibilities:

• Analyzing the feasibility of, and develop requirements for, new systems and enhancements to existing systems.
• Creating processes and templates for Business requirements to capture specification for each business function and request type
• Creating detailed, comprehensive and well-structured test plans and test cases to ensure that the business requirements are met
• Creating regression test plans for critical applications
• Evaluating and executing manual or automated test cases and report test results
• Isolating, replicating, reporting defects and verifying defect fixes
• Liaising with remote and onsite development team in order to estimate, prioritize, plan, and coordinate testing activities
• Designing, developing and executing automation scripts using open source tools
• Identifying, recording, documenting and tracking bugs
• Performing thorough regression testing when bugs are resolved
• Developing and maintaining automated test script library
• Automating performance tests to ensure timely delivery of quality systems.
• Assessing test tools, making tool recommendations, and driving implementation across the IBTS Technology Services.
• Conduct UAT product demo to product owner and end-clients

Environment: SQL Server, .NET, Java, Web services, JIRA, MS Suite, UNIX, SharePoint, Visual Studio, Visio, Balsamiq, Team Foundation Server(TFS), Microsoft Test Manager, Selenium Webdriver SnagIT, Loadrunner, Stormrunner, MFT, AGILE-SCRUM, Xpath, JQuery. JSON, Microsoft Test Manager

Confidential, McLean, VA

Senior Business Analyst

Responsibilities:

• Responsible for software quality assurance activities, including test plan and test case creation, automated & manual test execution, usability analysis, problem reporting, and documentation analysis.
• Monitored and tracked the server logs in UNIX for validation of request and response of electronic data service and various implemented business rules and logic.
• Created SQL queries for analyzing, reconciling and testing large volume of data for validation and verification.
• Performed end-to-end testing of the LCVA web based application in the SIT and UAT environments.
• Statistical analysis and manipulation of data using pivot and other excel advanced features
• Defined and tracked progress towards the quality objectives for the LCVA application
• Developed software testing policies, best practices, and guidelines and coordinating with product development teams and software developers to recommend solutions to maximize performance and efficiency.
• Executed test cases for Functional, System and System Integration, Regression and UAT Testing
• Maintained information log with production defects.
• Ensured 100% test coverage, defects tracking and publishing of daily test results report during release iterations.
• Prepared test plans from functional specification documents.
• Defined test objectives, designing test plans and test cases for assigned deliveries
• Provided test estimates, project high-level scenarios and Level of Effort for various phases of the project and release.
• Monitored the successful completion of the software application product quality initiatives at every step of the Software Testing Life Cycle (STLC) and Software Development Life Cycle (SDLC).
• Provided recommendations for modifications to requirements by collaborating with business stakeholders and drive test strategy execution.
• Pre-deployment & Post-deployment smoke test activities in production environments.
• Designed re-usable regression tests for the LCVA application.
• Worked with business analysts and business stakeholders to undertake exploratory testing

Environment: SQL Server, DB2, Java, Web services, XML/ XSD, WebLogic, Autosys, Putty, IBM DOORS, JIRA, MS Suite, Rapid SQL, Version One, UNIX, HP ALM, SharePoint, Visio, SoapUI, WinSCP, SnagIT, MFT, AGILE-SCRUM

Confidential, Sterling, VA

Senior Analyst

Responsibilities:

• Created manual Test Cases in HP QC/HP ALM for various User Stories based on Release and Sprint Plan
• Facilitating Joint Application Development (JAD) Sessions & Requirements Gathering Meetings
• Created Functional, Business, Technical Requirements and Requirements Traceability Matrix (RTM) Documents.
• Liaised with the business areas and information technology to develop business/technical requirements for projects
• Coordinated with project teams to ensure that project deliverables meet requirements.
• Creating use cases, writing and executing test cases and test scripts
• Data Validation using SQL queries
• Created test strategies and test plans
• Documented Process / Workflows and Activity Diagrams using Visio
• Interacted with developers, Business & Management Teams and stakeholders and facilitating decision-making
• Provided change management and project support
• Hosted project status meetings, review project documentation with stakeholders and securing business approval

Environment: QTP, Quality Center, TOAD, Java, JIRA, Web Services, XML

Confidential, Milwaukee, WI

EDI Test Engineer

Responsibilities:

• Designed, developed and executed test cases that validated product features
• Worked in Agile methodology. Attended daily standup, scrum and user story review meetings and also discussed about automation issues like functionality and test data related issues
• Executed Manual as well as automated tests depending on feasibility.
• Prepared Test Cases from Test Plan which is written as per the requirements from the Business Requirement Document.
• Edited and updated the Test Cases upon receiving new build.
• Involved in Functional Testing, System Testing, Interface Testing, Regression Testing and User Acceptance Testing.
• Executed test cases in Development, Test and Production environment and gathered results from those environments.
• Reported the defects in Quality Center with proper priority and severity.
• Coordinated with developers to fix the bug issues, testing and retesting them to make sure the product is the best available.
• Actively participated in Status reporting meetings and interacted with Developer to discuss the technical issues.

Environment: HP Quality center, QTP, Manual Testing, WTX 8.1, Oracle 11i, Microsoft Visual Source Safe 2008, UNIX, Ultra Edit & Windows 2000

Confidential, Lansing, MI

IT Quality Assurance Intern

Responsibilities:

• Analyzed the System and Business requirements to make a detailed Test plan and Test Case to ensure complete Testing of the Application
• Interacted with Development and QA Teams to ensure overall quality of the Application Under Test
• Involved in Manual testing using Quality Center to develop Test Cases, Test Scripts, executing the scripts and logging the Defects
• Conducted Backend Test using SQL queries to verify the integrity of the database.
• Developed SQL Queries and Procedures to perform database Testing and verify the Integrity of the Database.
• Work closely with the development staff to ensure that issues/defects are dealt with in a timely and professional manner.
• Developed and maintained any performance, functional, and regression tests to ensure code is functioning as designed.
• Applied test methodology and product knowledge in the design of tests and testing strategies.
• Identified and proposed areas of improvement throughout the software development process.
• Worked with business resources to understand purpose and concept for software features.
• Created and maintained documentation and standard operating procedures (SOPs).
• Participated in Testing Methodologies like Planning, Execution, Bug tracking and analyzing
• Used Quality Center to track and close defects when fixed

Environment: JAVA, HTML, XML, VB.Net, LINUX, Web Logic, Web Sphere, Oracle, TOAD, QTP

Confidential

Test Engineer

Responsibilities:

• This role involved the design, development and implementation of test plans, tools and testing solutions for hand-held devices complying with various technologies and applications to enhance product line, application Subscriber Profile system modules for newly implemented Value Added services for Airtel Wireless telecommunication services.
• Also, Identified the appropriate data for testing, assisted developers and technical support staff in identifying and resolving defects identified.