SUMMARY:

• Experienced working as a Business Analyst in retail domain with extensive knowledge of data mapping and data engineering and data analysis. Strong understanding and experience of working in Education, E - commerce, Software Development Life Cycle System Analysis, Design, Development, Testing, and Implementation on Retail industry.
• Have experience and strong understanding of working on business analytic essential software’s and tools like MS Word, Excel, Access and PowerPoint, Visio, Tableau.
• Additional technical skills including: Windows 98/2000/XP/Vista/7, Linux; HTML.
• Able to efficiently learn new technology, as well as implement those changes where necessary to make work simple.
• Highly motivated team player with strong Technical, Business, and Communication, Organizational, Analytical and Ethical skills.
• Strong debugging and problem solving skills with excellent understanding of systems development methodologies, techniques and tools.
• Extensive experience in SharePoint to collaborate information, sharing documents, document versioning, and in project management activities.
• Extensive experience in gathering requirements, interviewing senior level company officials to gather requirements for documenting project functional specification.
• Experience in writing Business Requirements Documents (BRD) and Functional Requirements Documents (FRD).
• Experience in Gap Analysis.
• Experience in matching requirements with Traceability Matrix.
• Experience in conducting Requirement Gathering sessions, Feasibility Studies and organizing the software requirements in a structured way.
• Experience in conducting Joint Application Development (JAD) sessions. Implementing current Project Management methodologies and learning their characteristics, weaknesses and impacts as they relate to software development.
• Ability to collaborate with members of the client community as well as IT staff
• Proficiency using Microsoft Excel (e.g., filtering data, sorting columns, hiding columns, Pivot tables, basic functions like Count, Sum, Average, VLOOKUP, HLOOKUP
• Understanding of the software development life cycle, Agile and Waterfall

TECHNICAL SKILLS:

BUSINESS ANALYST SKILLS : Agile/SCRUM, Waterfall, SDLC, Project Management, Data Analysis, Requirements Gathering, Functional Requirements, Technical Writing, Gap Analysis, UI/UX, User Acceptance Testing, Test Cases, Workflow Automation, Process Flows, Process Modeling, Data Mapping, Website Design, Data Mapping,

Project Mgmt : MS Visio, JIRA, Sales force

Programming : SQL,

Database : MySQL, Python, Linux

Applications : MS Office (PowerPoint, Word, Outlook, Excel)

Reporting : Tableau

PROFESSIONAL EXPERIENCE:

Business Analyst

Confidential, Vienna, VA

Responsibilities:

• Worked with several vendors to build and implement multi-channel ecommerce and software platform using knowledge of UI/UX. Created and documented website design concepts using Azure and process flow diagrams.
• Collaborated with offshore teams/stakeholders on upcoming projects and project statuses. Identified and managed projects' critical paths, timelines, and project flow.
• Developed ecommerce website. Built IMS system with outsourced ERP team. Integrated IMS systems into several ecommerce channels including Amazon, Ebay, etc Implementing POS system.
• Facilitated requirements workshop, Joint Application Development (JAD) sessions with SMEs, business user groups, management groups, and technical teams. Creating Business Requirement Documents (BRD), Functional Requirement Documents(FRD)Requirement Traceability Matrix(RTM)
• Created UAT documents worked with QA team in order to perform different level of testing and trouble shooting and define acceptance criteria
• Prepared business workflow models covering business processes. Prepared workflow diagrams, wireframes, mockups, etc. to analyze “AS IS” and “TO BE” scenarios. Designed new process flows.
• Conducted Gap Analysis
• Created reports for large data requests by writing complex SQL queries with Inner and Outer Joins, Aggregate Functions, Set Operators, Subqueries, System Calendar, OLAP, Ranking Functions, Stored Procedures, Data Types, Logical and Conditional Expressions, Macros, Derived Tables, CASE expressions, Views, String Functions and Relational Concepts.

Student Advisor

Confidential, Falls church, VA

Responsibilities:

• Assisted in planning and running of events
• Assisted in processing and organization of student applications
• Helped initiate project to minimize paper use in office by transitioning to digital files
• Answered phones, emails, and responds to online chat forums for applicants checking on the status of their applications.
• Performed other duties such as customer service, data entry and other functions associated with the administrative office

Business Analyst /Junior PM

Confidential

Responsibilities:

• Analyzed and reviewed a wide variety of related operations and recommended changes to improve efficiency, while prioritizing a large volume of data and daily required assignments
• Identified research and analyzed data reporting issues in order to develop accurate solutions
• Gathered relevant research in support of all Business Segments team efforts to provide in-depth analysis
• Analyzed company performance versus competitors and industry benchmarks
• Defined and document business needs and objectives, current operational procedures/problems, input/output requirements as to ensure a company's competitiveness and performance
• Established and maintained effective working relationships and partnerships across all business units, emphasized Planning & Analysis functions within the company and its capacity to serve as a productive strategic partner

Account Executive

Confidential 

Responsibilities:

• All-encompassing role included product development and brand management as part of cross-functional team, direct communication seller to ensure product(s) available for sale, category management functions, and communication with the transportation team.
• Managed the Category Line Review database. Maintained accurate product margins, costs, and other financials.
• Conducted cost-benefit analysis of promotion campaigns. Identified various pay-out scenarios.