SUMMARY:

• Around 7 years of experience in the QA with manual and automated testing experience in Quality Analysis with a strong knowledge of Testing s and SDLC (Waterfall, agile) Methodologies .Conversant with all phases of Project Life Cycle including Requirement gathering, Analysis, Design, Development, Implementation, Testing, configuration management and change management and Quality procedures of Software Testing, Development and Quality assurance of Client/Server and Web based applications using Load Runner, Quality Center, Quick Test pro and Manual testing.
• Proficient experience in Manual and Automated Testing of GUI and functional aspects of the Client - Server and Web based Applications on multiple levels of SDLC and Testing Life Cycle (STLC).
• Maintaining and compliance of quality assurance and testing strategies, policies, procedures, standards, templates and governance.
• Facilitate the resolution of project and QA issues and manage staffing matters such as recruitment and performance reviews for a team of QA professionals.
• Establishes an environment where individual's behavior exemplifies and promotes teamwork, agility, ethics, and integrity, empowerment and accountability, and fun.
• Communicate with Project Manager and Developers to prioritize deliverables, and create acceptance tests as part of the requirements.
• Experience in Process Improvement to emphasize strategy & improve efficiency
• Proven soft skills for effective people management and to lead
• Accomplished Software Engineer in Quality Control & Assurance with a proven track record of advanced Test Automation for functional and performance skills.
• Extensive experience in Manual and Automated testing of Client Server and Web Applications, Client Server and Mainframes Applications in multiple roles within QA Team
• Experience in Automated Test Tools: Quick Test Pro, Test Complete, Load Runner, Selenium-Web Driver, SoapUI
• Experience in Test Director/Quality Center, Microsoft TFS, JIRA, PVCS, Rational ClearQuest and other open source Test management tools
• Proficient in writing and maintaining Test Plans, Strategies, Test Harness and Test cases by following efficient QA Methodologies.
• Good Experience in Waterfall, RUP, Scrum & Agile Software Development Lifecycles
• Strong understanding on web technologies and Programming languages, Web, Database and Application Servers and n-tier architectures
• Expertise in designing Test Automation frameworks
• Expertise with Quality Center API and customizations at project level and Global level
• Experience in conducting QA review meetings and review the deliverables
• Experience in writing automated scripts, designing Test procedures, Manual Test cases
• And preparing Quality feedback to QA team & manager.
• Proficient in Testing methodologies, Test Matrices and Trace matrix
• Excellent knowledge of HIPAA standards, EDI (Electronic data interchange) Transaction syntax like ANSI X12, Implementation and Knowledge of HIPAA code sets, ICD-9, ICD-10 coding and HL7.
• Developed straightforward DBMS queries, knowledge of HL7 and xml interface messaging
• Customizing and generating multiple TFS reports to serve company needs
• Testing multiple content controls that are created and incorporated in to TFS work item types.
• Performed Testing Life Cycle during the various phases of the application. Involved in converting manual test cases into automated scripts using TSL on Mercury Win runner, QTP.
• Experienced in analyzing Functional Requirement Specifications (FRS) and conversant with System Design Specifications (SDS).
• Good knowledge in using automated testing tools, QTP and Quality center.
• Proficiency in testing GUI applications, Regression and Functional Testing.
• Worked extensively in Manual Testing and Automated Testing.
• Involved in Functional, Integration, System, Regression and UAT Testing.
• Created, updated, executed automation scripts for regression testing and analyze results.
• Expert in debugging process of testing using Black Box Testing Methods.
• Proficient in using Mercury Interactive testing tools, Load Runner, Quick Test Professional and Test Director/Quality Center.
• Developed Test cases for manual testing and automated them using Win Runner, Load Runner, Silk performer and QTP.

TECHNICAL SKILLS:

Programming Lang: C, C++, Java, VB.NET, ASP.NET, VB 6.0

Operating Systems: Windows NT 4.0/XP/2000/ME/95/98, VM UNIX, Linux, Citrix

RDBMS: SQL Server 2000, MS Access 2000, Oracle 9i,, IBM 6000, MQ Series (IBM and MS)

Servers/vm: IIS 5.0, UNIX, Linux, Citrix

Scripting Languages: TSL, 4Test scripts, JavaScript, VBScript, Soap UI

Networking: TCP/IP, UDP, SOAP

Version Control: Visual Source Safe, PVCS Version Manager

Defect Tracking Tools: Win Runner, Load Runner, Test Director, QTP, Quality Center, Clear Case,Jira and Rational Clear Quest, IBM Mainframes, UFT version 12.0, ALM version12

PROFESSIONAL EXPERIENCE:

Confidential, Alpharetta, GA

QA Automation Test Lead

Responsibilities:

• Functional, Regression, Smoke, Database Testing and Performance Testing
• Load Runner & QTP as Test Automation tool.
• Worked with Microsoft platforms running the following server applications: Oracle, SQL Server
• Managing evolving test requirements throughout the product lifecycle and test execution
• Good applied knowledge on Black-Box test design techniques and exploratory testing.
• Working experience on Test Management tools Quality Centre & Test Link and Team Foundation Server (TFS).
• Knowledge about Software Testing and Development life cycles.
• Work proactively with developers, IT and technical support to resolve issues in a timely manner
• Proficient in the use of Internet applications including Internet Explorer
• Ability to easily adapt to changing priorities and effectively alter goals, and to learn and apply new technologies at fast time.
• Worked extensively in Healthcare Insurance domain including knowledge of HIPAA, TSO/BENF, and Medicare & Medicaid.
• Good understanding of Life Cycle of Insurance Claim.
• Familiar with HIPPA ICD Codes, with EDI transaction, 837, 837, 834 and 270/271.
• Experience in Claims Processing per Medicaid Management Information Systems (MMIS) 42 CFR 433.
• Performed testing for Medicare, Medicaid and X-Over claims for Medicaid Management Information System (MMIS)
• Tested HIPAA Gateway Application Interface for all inbound and outbound messages (Healthcare Eligibility 270 and 271, Healthcare Claim Status request 276 and 277, Healthcare Claim 837 and 835)
• Ensured that the test scripts were completed before the SIT cycle in testing starts. Keying has been done for the accounts that are tested before the day of batch process.
• Once the batch process is completed for every pass, validation has been carried out by the team.
• The defects were raised and are assigned to the developers in Quality Center.
• Designed and implemented Domain-Driven Test Automation Framework
• Developed Functional libraries for Automated Test Scripts using hp Quick Test Professional
• Extensively used built-in automation tool's methods and VBScript Functions to create advanced automated scripts for accurate data validations and custom UI objects
• Troubleshot and optimized test scripts for better exception handling and portability across varied versions and configurations of the application
• Integrated UFT and ALM for test scripts maintenance, execution, version control and report generation
• Extensively used SQL queries to validate Database tables and stored procedures
• Performed End to End Regression Testing on Availity's EPA, RCM Application
• Gained extensive knowledge on INS Ansi X12 documents and transactions
• Modified/updated database tables for various testing scenarios and client configurations
• Developed test plans, test cases, for new and modified applications
• Developed manual test cases in Quality center reflecting user needs for the functional, regression, UAT, and Ad-hoc testing
• Tracked, documented, and reported bugs using Quality Center
• Automated manual test cases using QTP for Regression Testing and testing response times across the network, application server and database server
• Performed back-end testing on SQL server database and verified the data in the database with SQL queries
• Worked closely with developers in reproducing bugs reported
• Managed Automated Test Life Cycle and wrote Test Scenarios for automated testing
• Functional Automated Test Scripts using Quick Test Professional and Test Complete in VB Script
• Extensively used built-in automation tool's methods and VBScript Functions to create advanced automated scripts for accurate data validations and custom UI objects
• Troubleshot and optimized test scripts for better exception handling and portability across varied versions and configurations of the application
• Executed automated test scripts for functional regression testing, analyzed and reported the test run results
• Analyzed and compiled Performance test scenarios
• Installed and configured Load Generators and Controllers
• Created Load Test scripts using Vu Gen for Web Services and HTTP Web Protocols
• Enhanced Load Test scripts with manual correlation and parameterization for optimal execution
• Executed Load Runner scripts against different client configurations to measure load and performance using Controller and monitored the performance
• Analyzed the Load Runner result metrics using Load Runner's Analyzer reports and suggested fine tuning where application performance bottlenecks are noticed
• Reported and tracked the software issues and bugs using jira
• Extensively used SQL server for writing SQL queries to validate Database tables, views and stored procedures
• Worked closely with interface development team to provide data, review and test HL7 messages
• Involved in integration testing of EDIM application with third party applications & tools

Environment: Unified Functional Tester (QTP) 11.5, ALM (Quality Center), Web Services (XML), Oracle, Java, Microsoft SharePoint portal, Enterprise Tester, JIRA

Confidential, Rensselaer, NY

Sr.QA Analyst/QTP Tester

Responsibilities:

• Interacted with business heads to finalize the Business Requirements for the application.
• Performed the requirement analysis and documented the requirements using Rational Requisite Pro.
• Used the requirement attributes (priority, effort, and risk) as the basis for negotiating the inclusion of the requirement, to manage the scope of the system efficiently.
• Developed test plan for DORS(distribution online request system)
• Executed test cases manually and logged defects using BMC remedy
• Assisted EDI team with the testing of maps for HIPAA transactions 834,835 and 837.
• Creating Test Plan and Test cases using excel spread sheet manual testing
• Worked on Rational Clear Quest for defect submission and tracking Responsibilities included Manual GUI Testing, Functional Testing, Integration Testing Regression Testing,
• Interface Testing, End-to-End Testing, Database Testing and User Acceptance Testing Client Application Testing, Web based Application Performance, Load testing of the system.
• Developed the strategy for developing and implementing new EDI (HL7 and X12) interfaces and converting historical clinical and data.
• Excellent knowledge of HIPAA standards, EDI (Electronic data interchange) Transaction syntax like ANSI X12, Implementation and Knowledge of HIPAA code sets, ICD-9, ICD-10 coding and HL7
• Reviewed EDI companion guides for all payers to ensure compliance, edit integrity and maintain up-to-date list of payer contacts.
• Developed QA Test Plan from technical specifications and requirements for this project which deals mainly with three areas i.e. presentation tool, integrated genesis selling tool and catalog API different iterations and phases of the Software Development Life Cycle.
• Automated the functionality and interface testing of the application using Quick Test Professional (QTP).
• Insert Object Data Verification Check point on Quick Test Professional (QTP) automation testing tools.
• Extensively used SQL statements to query the Oracle Database for Data Validation and Data Integrity.
• Extensive knowledge of Test Matrix, Traceability Matrix.
• Quality Center was used to create the test plan, store test cases and run the test sets.
• Provides feedback concerning completeness and accuracy of AUT.
• Entering Claims and Customer Service Tasks into the FACETS.
• Performed GUI/ Usability testing manually.
• Responsible for writing the Test Cases and Test Scenarios based on the Functional Specification and technical Specification and documented in Mercury Quality Center.
• Responsible for Back-End Testing Using SQL Commands using TOAD.
• Developed SQL queries, functions, stored procedures and triggers to perform the backend testing of the data
• Perform functional, exception and scenario testing.
• Verify back end Data using ODBC after interacted with front-end Automation Test scripts.
• Used QTP for Shared Object repository creation and maintenance, used regular expression, re-usable
• Actions, data table, checkpoints and recovery scenario.
• Developed and documented effective test procedures, which effectively directed others' work. Lead
• Brain storming sessions to identify key testing concerns and prevent insufficiently broad testing.
• Imported data from the Database to the Data table and performed Data Driven testing with different
• Data and sets reports for generation module in QTP.
• Created Driver Script using VB Script to execute QTP application automatically and run number of
• Automated scripts simultaneously.
• Directly managed multiple projects involving multiple team sizes. One of the key projects involved Clinical
• Involved in creating sample mappings for the conversion of EDI X12 transactions code sets version 4010 to 5010 and translation of ICD 9 codes into ICD 10 codes.
• Involved with the coders in evaluation of CPT and ICD-9 codes to ensure that the diagnosis meets medical necessity for the specific CPT code.
• Responsible for reviewing business test cases for HIPAA 834 Enrollments for 5010
• Responsible for preparing EDI (Electronic Data Interchange) 5010 834 test files for Enrollment and Exchange according to 834 HIPAA Implementation guide Using Foresight EDISI and Ultra Edit
• Development of automation frame work using QTP 9.5 and Quality Center for 834 group enrollment.
• Developed the validation script to validate the test results for the group validation with the SQL database
• Responsible for validating of group configuration including offerings, retro dates, Tier level settings, plans
• Coordinated activities resolving issues between HMSA and Benefit Focus (Vendor)
• Execution of regression test suites in Quality Center for group configuration and results are automatically reported as an email after completion of execution
• Involved in Administrator for HP ALM (Application Lifecycle Management) tool. Customized defect module to configure life cycle of CAST analysis.
• Reviewed the data model and reporting requirements for Congas Reports with the Data warehouse/ETL and Reporting team
• Used the Inpatient module in the Epic suite for checking the workflow.
• Discuss the scope of project with Analyst and technical staff. Had an opportunity to work on some legacy applications Health Connect (Kaiser Version of Epic).
• Extensively involved in the automation of Regression Test Cases by scripting.
• Developed extensive experience in eligibility and benefits calculation for state, federal and local services such as Medicare and Medicaid.
• Analyzed the business and functional requirements of the application and developed detailed test plans, test cases in Test Director.
• Using Shared Containers and creating reusable components for local and shared use in the ETL process.
• Defined the test criteria and project schedules and baseline the Test Plan with the help of project meetings, walk through.
• Performed Requirement Gathering & Analysis by actively soliciting, analyzing and negotiating customer requirements and prepared the requirements specification document for the application using MS Word.
• Review requirements and understand technical recommendations and constraints, and develop comprehensive and accurate functional specifications; Data Mapping, and process flows.
• Created and managed project templates, Use Case project templates, requirement types and traceability relationships in Requisite Pro.
• Participated in Test plans creation meeting which includes an introduction, various test strategies, test schedules, QA teams role, test deliverables, etc.
• Extensively interacted with the stakeholders and the IT Department in finalizing the requirements according to the CMS Compliances/Regulations and HIPAA Regulations.
• Whether any current or proposed systems are impacted by the EDI X12 Transaction, Code set and Identifier aspects of HIPAA.
• Testing (that includes unit, integrated, regression, and UAT) a new .NET application which uses Microsoft Visual Studio under the Scrum (Agile) Methodology Worked with users, systems analysts, designers and programmers to create/analyze various required project/test documents
• Defined the test criteria, project schedules and base lined the Test Plan with the help of project meetings and walkthroughs.
• Developed automated test scripts to test ASP.NET web pages server controls, user controls and custom controls.
• Used T-Bone and the Transaction generation tool to process the transactions and generate them once the batch process is complete.
• Expertise in using TFS to open bugs, create tasks and user stories, initiate change requests.
• Bugs reporting on bug tracking tool & updating the status of the bugs.
• Involved in regular discussions with developers regarding defects
• Facilitated the overall management of the project by collaborating with the team, maintaining their tasks and impediments for each sprint cycle using Microsoft Team Foundation Server (TFS) tool that is used in the agile methodology.
• Assisted the RUMBA for the Internet group by creating test plans and test case procedures for FTP (file transfer) tools used with web browsers.
• Designed complex SQL queries to pull the accounts from DB2 databases with specific transactions which were being tested.
• Applied automation tools such as QTP, Rationale Jazz Suite, Selenium, UFT
• Provided documentation to the development team and helped them in analyzing the issues.
• Co-ordinate with development & requirement team for any issues faced & information required by team during test preparation and execution.
• Wrote and executed SQL scripts and stored procedures to validate data, which flows to the end user with the actual data in the Database.
• Performed extensive enhancements, maintenance and production support for Omni Plus 5.20 retirement recordkeeping system using COBOL II and CICS and VSAM and DB2 including the addition and maintenance of numerous mainframe-AS and 400 trading interfaces which also involve the use of DB2 tables. Also created and maintained numerous fee and balance calculation programs. Micro Focus Mainframe Express was the primary debugging and development tool used for these tasks.
• Involved in Developing Automation Test Script using Automation Tool Win Runner and Language TSL.
• Conducted weekly project calls with the offshore team and prepared weekly & monthly status reports.
• Repetitive tests were run using the Automation tool QTP for documenting the regression testing results.
• Supervised the test team and managed the project workflow to preset deadlines.
• Co-ordinate with the Senior Management to ensure full coverage of the functionality and for preparing end-to-end scenario for effective testing.
• Updated the testing Report in WISS application after each pass of the batch process so that the development team and business people can view the Testing Status with the exact number of scripts executed and the defects raised by then.
• Attended core team meetings with the PM and the functional leads to discuss the scope for new applications to be taken up for testing, planning the overall transition of the application.

Environment: C#.NET,ASP.NET, Mainframe V 7.4, Microsoft windows XP, Database DB2, QTP, Quality Center 10.00, MS Office 2007/2010. Quick Test Pro 8.2, MS Visio, MS Office, hp Quality Center 9.0,UFT, SOAP, Load Runner 8.2, Sun Java, MSJVM, Oracle 8i/9i/10g, SQL Server 2000, DB2, MS-Project 2000/2003.

Confidential, Philadelphia, PA

QA Analyst Mar

Responsibilities:

• Gather requirements and document the proposed processes to the existing system. Modules included: Life insurance policy and Financial Calculator of the company.
• Tested the Enhanced web applications associated with Claim Numbers so that duplicate Claim Numbers could be allowed in the system.
• Developed test scripts and test cases using QTP, Quality Center.
• Worked with Business Analysts for preparing the Test cases.
• Involved in bug tracking using Quality Center
• User Acceptance Testing (UAT) - Performed UAT tests and reported by using MS snapshots.
• Developed Test Scripts using Quality Center and coordinated with developers to quickly resolve the defects associated with them.
• Preparing UFT scripts from scratch for the customer facings web applications.
• Involved in Designing and Analyzing of Test Scope strategies with other Test Analyst.
• Wrote Integration and System Test cases using Quality Center from Functional, Technical and other high level documents.
• Performed both manual and automated testing.
• Manually Conducted Positive and Negative testing.
• Good understanding of QA methodology and Software Development Life Cycle (SDLC) Waterfall, Agile, and RUP-model.
• Generated test scripts for functional and regression tests using UFT.
• Conducted System, Integrated and Regression testing to the application.
• Conducted Functional, User Acceptance and Usability testing.
• Involved in creation and maintenance of Test Matrix and Traceability Matrix.
• Performed Back-End testing using SQL queries
• Created reports on crystal report to satisfy user requests, data sampling, project analysis, or testing verification.
• Developed associated project documentation, test plan, test scenarios, performed gap analysis, and test tracking reporting for all phases of testing including user acceptance testing.
• Performed Sanityon the application manually.

Environment: Agile, C#,.net, JAVA, Quality Center 11.52, Test Director, HP ALM, Windows 2007, MS Visual Studio 2010, QTP, SOAPUI, SQL 2008R2, VB-script, Crystal Reports, MSOffice (MS word, excel, access, outlook, PowerPoint), MS-Visio.

Confidential, Nashville, TN

QA Analyst/ Tester

Responsibilities:

• Reviewed requirements together with QA Manager, Vice President of Human Resources & Business Analyst
• Facilitated four-hour long round table discussion with most HR directors, managers and analysts along with QA manager to get their input ad-hoc UAT in the project
• Converted various SQL statements into stored procedures thereby reducing the Number of database accesses.
• Prepared Use cases and Activity flow diagrams and Work flow diagrams, considering the scope of the project with MS VISIO 2003.
• Wrote PL/SQL statement and stored procedures in Oracle for extracting as well as writing data.
• Reviewed Technical Specs together with the team of two developers
• Wrote Test Plans in MS Word for Manual Testing, System Testing, Integration Testing, Performance Testing, Regression Testing & reviewed their consistency with the business requirements.
• Designed DataStage ETL jobs for extracting data from heterogeneous source systems, transform and finally load into the Data Marts.
• Was responsible for data mapping of HL7 messages into relational database.
• Performed White Box, Black Box, and Usability Testing
• Wrote Test Casesin MS Excel for user registration, access to training material, and activity log-in, reviewed the test cases and finalized
• Reviewed colleagues’ test cases for testing the development of online resume, uploading users’ documents such as application and resume, browsing through jobs, selecting and applying for the jobs
• Used SQL to test various reports and ETL load jobs in development, QA and production environment
• Documented the outcomes of all the testing in MS Word and MS PowerPoint
• Developed automated Test Scripts in Win Runner using Test Script Language (TSL) for Functional Testing, Regression Testing, Data Driven Testing, Usability Testing, and Verifying Specific content through using Checkpoints
• Prepared PowerPoint slides of all the outcomes with the focus on defects and presented to the team of Business Analyst, VP of Human Resources, and the Developers
• At the end of the project period, a few defects with open status were sent back to the developers through VP and BA

Environment: Mercury Tools(Win Runner 7.0, Test Director 7.0/7.5, MS Office, MS Visio, MS project, Load Runner 6.5/7.0, Quick Test Pro 6.5, Quality Center 9.0), NT/00, SQL, SQL Server, XML