SUMMARY

• Over 10 years of QA experience in both manual (4 years) and automated (6 years) testing
• Strong command over programming languages (Java, Python, Perl, Shell Scripting)
• Extensive experience in writing test documentations such as test plans, test cases, defect reports
• Prefer working in the fast - pace Agile environment
• Experience in training remote teams and frequent mentor for new team members
• Natural ability to find defects while utilizing exploratory testing
• Extremely detail-oriented, resourceful and dedicated to team and end-users
• Work Authorization: US Citizen

TECHNICAL SKILLS

Operating Systems: Windows, Solaris, Linux

Mobile Platforms: Windows Phone, iOS, Android OS

Languages: Perl, Python, SQL, Regular Expressions, Shell Scripting, Java, Visual Basic

Databases: Oracle, Microsoft Access, MySQL, SQL Server, Sybase

Web Technologies: Apache, HTML, JavaScript, XML, CGI

Virtualization: Citrix, Oracle VirtualBox

Web Testing: Selenium WebDriver, Firebug, XPath, DOM Inspector, RegEx Tester, Postman

Bug and Test Case: Zephyr, JIRA, Elementool, Bugzilla

Software: GitHub, Jenkins, Chef, Confluence, JMeter, WireShark, Storm Adarna,

Aqua Data Studio, Business Objects, Toad, Putty, Reflections:

IDEs: Eclipse, IntelliJ, PyCharm, RubyMine

Other: Microsoft Office (Word, Excel, PowerPoint, Access, Outlook), Google Drive

PROFESSIONAL EXPERIENCE

Test Engineer

Confidential, Tampa, FL

Responsibilities:

• Assigned to the Server and Tools team and quickly learned REDI's complex trading platform that include an array of front-end tools (desktop, web), databases and backend processes
• Responsible for testing bug fixes and enhancements to REDI’s tools and processes ; this may involve installation of new builds or database stored procedures onto the Staging/QA environment
• Gained understand and ability to execute complex trades of equities, options and futures
• Found serious defects that were passed over for several test cycles
• Developed training documentation and provided knowledge-transfer sessions for more senior members after just a couple of months
• Quickly became go-to person, with reputation for knowing advance features and ability to grant access and to setup necessary test data and test scenarios
• Incorporated pivot tables into test coverage mappings
• Initiated or updated regression test suites and Confluence pages to avoid ‘single point of failure’
• Analyzed and confirmed with team members before logging precise and clear defects and stories
• Developed close working relationships with developers as well as members of the Product Management and Client Services Group
• Took preventive measures to resolve any ambiguous or missing requirements
• Incorporated grey box testing using in-depth knowledge of SQL and tlisten commands
• Participated in daily standup meetings, bi-weekly sprint planning and retrospective meetings

Test Engineer

Confidential, San Jose, CA

Responsibilities:

• Designed and programmed highly complex automated test scripts to configure and validate customer's hardware and software
• Involved in or led multiple projects to update hardware infrastructure and test environments
• Designed and developed a complex set of functions to validate FLASH and DRAM memory sizes which were shared across multiple product platforms to reduce test development time
• Created Perl scripts to fetch data from database to generate monthly performance metrics
• Worked closely with stakeholders in developing the justification, return on investment (ROI) and the business requirements document (BRD) to support the pre-installation of Licenses
• Managed rework projects which saved Cisco’s Service organization over $200K
• Developed a TAN to PID mapping table from external databases to eliminate manual steps
• Interfaced with global partners by directing the purchase, assembly, and deployment of test systems onto each remote site's Configuration Center
• Provided training for technicians through presentations and detailed training documents
• Troubleshot and resolved any network connectivity issues at multiple global vendor sites
• Performed UNIX system administrative tasks to troubleshoot issues or to setup test script
• Provided 24-hour on-call support for technicians; worked under extreme pressure to troubleshoot test failures to meet Next-Business-Day service delivery
• Interacted with Test Engineers from Manufacturing and Repair as well as the Planning Team to ensure proper support from technical and parts availability perspectives

Test Engineer 

Confidential, San Jose, CA

Responsibilities:

• Built and maintained product configurators consisting of hardware and software Bill of Materials (BOM), data structures, and configuration rules
• Wrote automated scripts to update BOM and maintain configuration rules
• Led upgrade project that resulting in increasing configurator’s runtime performance by over 60%
• Created the initial end-to-end regression test suite that was used in several upgrade projects
• Wrote up detailed defect reports and followed through with development team until resolution
• Built web tools that dynamically generated team’s performance metrics as well as other reports
• Initiated a massive data conversion project in preparation for the adoption of a new software environment. Received awards for distinguished work for this project
• Designed and implemented a cold backup system for our Oracle databases. The backup was used to recover critical data on several occasions
• Fixed and enhanced the script to generate the compatible software string which eliminated the overflow issue that had previously crashed the system
• Created a common rules library to reduce development time
• Established a naming convention for option classes and properties to reduce debugging time
• Standardized documentation for configurators to easily share ownership and maintenance
• Created and maintained team’s ISO-compliant process and procedural documents
• Collaborated with teams across Cisco’s Service organization to clean up the SAM database