OBJECTIVE:

Join a software development team that will challenge me and allow me to build on my software quality assurance knowledge base, eventually expanding into leading teams of talented and motivated individuals.

SUMMARY:

• 11 years of experience in the field of QA, with specific focus on black box, manual testing of web - based and client/server applications.
• Proficient in software test life cycle from testing planning, to defect tracking, and managing defect life cycle.
• Experience in defining test methodologies and test scenarios.
• Performed levels of testing such as Unit, Integration, and User Acceptance Testing. Test types performed include Smoke, Regression, Accessibility, and Performance.
• Executed black-box testing of applications, utilizing SQL queries to analyze front-end functionality and back-end database compatibility.
• Strong knowledge of all phases of SDLC.
• Experience working in Agile and Waterfall models, with frequent releases and constant interaction with various teams.
• Excellent skills in dealing with stakeholders and end users to analyze business requirements, software requirements, and functional specifications.
• Expert in writing and maintaining detailed test plans and test cases.Experience in creating test data, tracking defects, and interacting with development team members in fixing defects.
• Actively contributed to the successful deployment of high visibility projects for Fortune 500 clients.

TECHNICAL SKILLS:

Operating Systems: MS Windows 95/98/2000/NT/XP/7/8, OSX, iOS, Linux

Databases: MySQL, MS SQL, MS SQL Query Analyzer, MS Access

Web Technologies: XML, HTML, CSS, Adobe Experience Manager, CRXDE

Project Management Tools/SCM: JIRA, Confluence, Trac, Service Now, PVCS Tracker 7.5, TFS

Test Tools: TestRail, BrowserStack, CodeSniffer, Postman

Continuous Integration: Jenkins

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, CA

Sr. QA Analyst

Responsibilities:

• Lead QA team’s efforts by organizing daily scrum, assigning stories, and mentoring junior members.
• Coordinate with offshore teams located throughout different locales and time zones.
• Author web pages in Adobe Experience Manager and CRXDE to validate backend functionality.
• Validate frontend functionality of web page components against different operating systems, browsers, and devices.
• Utilize Postman to verify third party API responses.
• Employ TestRail to create test cases and execute scenarios within test runs.
• Utilize JIRA and Confluence to track acceptance criteria, create dashboards, and log defects.
• Use GlobalLink Connect to translate authored content for localization testing.
• Manually trigger QA builds through Jenkins, conduct smoke tests, and log findings.

Confidential, Sherman Oaks, CA

Software QA Engineer

Responsibilities:

• Led software testing effort for the ADONISS digital asset management system, executing Smoke, Regression, Performance, UAT, and End-to-End tests.
• Defined the test scope and determined appropriate test metrics to coincide with Agile development.
• Consulted with project stakeholders to review and refine project requirements and documentation.
• Created and implemented QA processes and strategies, including black-box and white-box testing of web-based and .NET-based client/server applications.
• Utilized MS SQL Query Analyzer to verify front-end functionality and back-end database compatibility.
• Utilized JIRA and TFS to track requirements, retrieve source code, and document test cases.
• Created and executed ad-hoc tests to verify defect fixes.
• Developed, modified, applied, and maintained standards for quality operating methods, processes, systems and procedures.
• Analyzed log files to verify and/or troubleshoot engine behavior.
• Coordinated with and managed offshore test resources.
• Authored and maintained documentation to capture mature software engineering processes including, but not limited to, acceptance tests, regression tests and user manuals.
• Consulted with software and product development teams to establish improved testing protocols.
• Participated in review meetings with test team, developers and business analysts.
• Assessed client metadata for compliance with CableLabs VOD specifications.
• Supported network of 3000 users across 500 affiliate companies through web-based training.
• Provided Enterprise Application support for main production applications, which included troubleshooting and issue resolution.

Confidential, Moorpark, CA

SQA Analyst

Responsibilities:

• Utilized UI and DOD Requirement specifications to create and execute test cases for white-box and black-box testing n Windows, UNIX, and Web-based applications.
• Authored documentation to define, improve, and institutionalize mature software engineering and project management processes using the SW-CMM, and ISO 9001 standard.
• Produced detailed white-box test cases from requirements documentation in a DOD AECS regulated environment.
• Implemented product release schedule combining bug tracking, source control and document management into an enterprise-level process.
• Implemented SDLC - CMM process for Access Control Security software.
• Delivered OS / Browser testing scripts for clients’ web component using MS IIs 5 and 6.
• Created high-level review process for converting enterprise-level access control product from SCO Unix to Windows 2003 Server.
• Utilized PVCS Tracker 7.5 Bug Tracking solutions to report software anomalies.
• Created and executed test plans and test cases for white-box and black-box testing of clients’ XML module for third party military hardware.
• Utilized SQL queries to analyze results of front-end data and functionality and back-end database compatibility using
• MySQL 5 and MS SQL 2000/2005.
• Executed regression testing strategy and procedure created for QA group’s testing effort.