Software Quality Assurance Analyst Resume
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Denver, CO
SUMMARY:
- Software Quality Assurance Professional with 9+ years of experience in the field of Information Technology in Software Development Life Cycle (SDLC) with emphasis on Software Testing/Quality Assurance.
- Knowledgeable in automation tools such as Selenium and Visual Studio Coded UI.
- Experience in all phases of scrum, including requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, and reporting.
TECHNICAL SKILLS:
SQA Testing & Methodologies: Test Plans, Cases & Processes
Visual Studio / Coded UI: Microsoft SQL
Azure Virtual Machine: Perform Manual and Automated Testing
Agile / Scrum: Regression & Negative Testing
Version One: Visual Studio / TFS
Defect/Bug Tracking: Selenium Suite
Mobile Testing: Cloud Based Testing
WebEx: VMware
PROFESSIONAL EXPERIENCE
Confidential, Denver, CO
Software Quality Assurance Analyst
Responsibilities:
- Worked as the only manual/ automation tester on a team with 4 developers testing Sass / web - based application. (60% manual / 40% automation)
- Documented software defects using TFS / Version One after investigating customer problems referred by technical support.
- Designed and developed automated testing tools as well as test cases using Visual Studio Coded UI along with Selenium IDE. Updated automated test scripts at ensure currency each sprint.
- Worked within an Agile/Scrum environment based off 2 week sprints to perform functional, integration, system, and regression testing.
- Experience in developing test strategy, test plan, test cases, use cases, test scripts, and tractability metrics.
- Regression tested 3 servers each sprint. (Devs, Stage, Production)
- Cross browser testing application. (Firefox,Chrome,IE,Edge)
- Cloud based testing using Azure virtual machine.
- Preformed mobile email and application testing with android and iOS.
- Monitor bug resolution efforts and track successes. Bi-weekly demos to ambassadors and product owners at end of sprint.
Site Tech Support
Responsibilities:
- Preformed trouble shooting for 3500+ employees in 5 different call centers.
- Responsible for new hire set up of laptops and desktops, installed software based on job function.
- Installed and updated many software packages from Microsoft Suite.
- Duties included ordering parts for all Confidential laptop / desktop models, part replacement
- Preformed data transfers, data recovery, app trouble shooting, and install and repair.
- Manage backup, security and user help systems.
