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Software Quality Assurance Analyst Resume

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Denver, CO

SUMMARY:

  • Software Quality Assurance Professional with 9+ years of experience in the field of Information Technology in Software Development Life Cycle (SDLC) with emphasis on Software Testing/Quality Assurance.
  • Knowledgeable in automation tools such as Selenium and Visual Studio Coded UI.
  • Experience in all phases of scrum, including requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, and reporting.

TECHNICAL SKILLS:

SQA Testing & Methodologies: Test Plans, Cases & Processes

Visual Studio / Coded UI: Microsoft SQL

Azure Virtual Machine: Perform Manual and Automated Testing

Agile / Scrum: Regression & Negative Testing

Version One: Visual Studio / TFS

Defect/Bug Tracking: Selenium Suite

Mobile Testing: Cloud Based Testing

WebEx: VMware

PROFESSIONAL EXPERIENCE

Confidential, Denver, CO

Software Quality Assurance Analyst

Responsibilities:

  • Worked as the only manual/ automation tester on a team with 4 developers testing Sass / web - based application. (60% manual / 40% automation)
  • Documented software defects using TFS / Version One after investigating customer problems referred by technical support.
  • Designed and developed automated testing tools as well as test cases using Visual Studio Coded UI along with Selenium IDE. Updated automated test scripts at ensure currency each sprint.
  • Worked within an Agile/Scrum environment based off 2 week sprints to perform functional, integration, system, and regression testing.
  • Experience in developing test strategy, test plan, test cases, use cases, test scripts, and tractability metrics.
  • Regression tested 3 servers each sprint. (Devs, Stage, Production)
  • Cross browser testing application. (Firefox,Chrome,IE,Edge)
  • Cloud based testing using Azure virtual machine.
  • Preformed mobile email and application testing with android and iOS.
  • Monitor bug resolution efforts and track successes. Bi-weekly demos to ambassadors and product owners at end of sprint.
Confidential, Colorado Springs, CO

Site Tech Support

Responsibilities:

  • Preformed trouble shooting for 3500+ employees in 5 different call centers.
  • Responsible for new hire set up of laptops and desktops, installed software based on job function.
  • Installed and updated many software packages from Microsoft Suite.
  • Duties included ordering parts for all Confidential laptop / desktop models, part replacement
  • Preformed data transfers, data recovery, app trouble shooting, and install and repair.
  • Manage backup, security and user help systems.

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