SUMMARY:

• Over 11 years of I.T experience including over 9 years of experience as a QA Engineer in the Healthcare, Satellite TV, Banking, Telecommunication and Computer Industries.
• Good understanding of all stages of Software Development Life cycle (SDLC) and methodologies specially Iteration, Agile model and Scrum.
• Well versed with Testing Life Cycle.(Requirements - Use case document-Test plan- Test Case- Execution-Bug analysis-Bug reporting-Re-testing)
• Experience in writing Test plans, Test cases and executing test cases manually.
• Extensive knowledge of GUI testing to ensure it meets its written specification like functional features, compared and analyzed actual results
• Involved in Smoke Testing to ensure the Basic functions are stable on each build.
• Coordinated with Test team to ensure that each build meets its Entrance criteria for testing and Exit criteria for User Acceptance test.
• Comprehensive knowledge in SQL Queries for testing various reports.
• An experience in Integration, Component, Regression, and System tests
• Extensive experience in Defining Test cases and Test steps.
• Testing Web applications using SoapUI 2.0(Cold fusion/Java)
• Experience in Mainframe testing (iSeries, VMS).
• Expertise in performing Black box, White box and Gray box testing.
• Tracking the bug report and analyzing the Severity, interacting with the team members in fixing the priority of the bugs.
• Extensive experience in Verification and Regression testing based on the test cases.
• Produced Traceability matrix to verify one on one matching of requirement with test cases.
• Experience with Multi tier and Client Server environment.
• Familiar with automation tools like Win Runner and Quick Test Pro (QTP).
• Solid Functional and Technical knowledge of AFS, Bisys, VTEK and BANCTEK. (Banking Software applications)
• Excellent skills in Word, Excel, Access, PowerPoint and Outlook.
• Having experience in Working with the usability team to complete User Acceptance Test.
• Proven ability to support Multiple projects under Tight deadlines with no or minimal supervision
• Easy To adapt and willing to go extra mile to get the work done with positive attitude.
• Highly motivated and possesses excellent in Interpersonal, Technical and Communication skills.

TECHNICAL SKILLS:

Bug reporting tools: TFS 2010, Test Director, Quality Center, Clear Quest and Bugzilla.

Automation tool: Win runner, Quick Test pro v 10

Hardware: IBM pc, Dell, HP, Compaq, iSeries, Mainframes, VMS

Testing tools: SoapUI, Teamtrack, Rally, Quality Center

Operating System: MS DOS, Windows 98, NT 4.0, 2000, XP, Vista, Windows 7, Server 2003, UNIX-Linux, AS/400 (iSeries)

Database & Query Tools & languages: MS SQL 2008 Server Management Studio, Oracle (11i, 10g, 9i),Access, Toad,,, Perl 5.6, XML,Java, C, C++, Visual Basic and Cobol

Other Applications: Word, Excel, PowerPoint and Outlook, AFS, BISYS, Banktek.

PROFESSIONAL EXPERIENCE:

Confidential, Broomfield, CO

QA Engineer

Responsibilities:

• Analyzed Business requirements documents, Solution description written test plan and test cases for user stories and new work orders.
• Preparing and submitting deployment request for Sev1 and Sev2 issues. Verifying the fixes in our testing environment and production environment.
• Performed Production smoke test after every releases.
• Performed SSO test,
• Performed Data warehouse testing, History and take over file testing, ICD 9 code validation and Roster file (both flat and XML format)
• Performed UAT testing and worked closely with customers to address UAT issues.
• Prepared Core regression test suite, Performed black box, white box and grey box testing, Performed Regression test, functional testing and integration test.
• Analyze client issues and product problems from released products as requested by the Customer Service team. Work to identify and resolve issues. Work closely with Customer Service and User teams to ensure needs are being met
• Reviews specifications for enhancements, bug fixes and extending functionality of Reed products.
• Participate in product release authorization process and reviews, prepared post mortem reports for internal use.(bugs find, identified, resolved, known issues etc)
• Worked as a team member, peer reviewed test cases and steps.
• Attended everyday Scrum meeting and requested and participated break out meeting for urgent issues.
• Interviewed QA testers and helped the management to hire QA candidates.

Environment: Windows 7, Windows XP, Windows vista, MSSQL server 2005 & 2008 Management studio, C, C++, ASP.NET, Quality Center 9.2, VMS, SoapUI, Wily and TFS.

TESTING/QUALITY ASSURANCE

Responsibilities:

• Analyzed Business, software requirements and written Test plans, Test cases and use cases for work order search, work order re assign and work order close/cancel Web Services.
• Web Services - Agile Development project to change CF (ColdFusion) screen surfers scraping data from the application to Web Services. Used SoapUI tool to do data transfer verifications. Compared transferred XML format data to SQL 2005 DB and Excel format on the application. Constantly communicated with development and DBA’s to derive technical requirements and create Test Cases and Test scripts
• Coordinated with team for test reviews, analysis and test execution.
• Performed manual execution of Test plans and Test cases and recorded the results.
• Tested internal/external interfaces (VMS, CSG etc)
• Extensively Performed error handling, regression testing.
• Performed Black box and Gray box Testing on E*Connect WO Close/Cancel app and DB
• Waterfall/Agile project to rewrite/change Work Order Search application. From a tester’s point of view involves tedious SQL and CF Procedures verifications. Application and DB comparisons. Test Cases and Test Scripts creation, execution, defects creation (Quality Center - QC) and resolution.
• Tested web services(work order search,close/cancel) using SoapUI 2.0(XML Schema)
• Performed smoke test (E*Connect) every Tuesday and Sunday after Database maintenance.
• Executed SQL queries (MS SQL 2005 )
• Performed black box testing and white box testing to ensure the work order, Van, Dispatch, menus are working properly.
• Used Excel and Quality center for Test case preparation and bug reporting.
• Performed peer reviewing for critical test steps.

Environment: ColdFusion, Java (Front end), Oracle 11g, MSSQL server 2005 & Management studio, Windows XP, Quality Center 9.0, VMS, SoapUI, Wily.

SOFTWARE TESTER

R esponsibilities:

• Worked with development team to determine requirements, Risk analysis using Agile method.
• Prepared test cases and test steps on Word document and Quality Center for Bank’s DPCtrl, IPCtrl menus (Data processing and Item processing).
• Performed Smoke test on Image Vision main menu to ensure that each build is ready for further testing.
• Performed black box, Gray Box testing and white box testing to ensure the Check entry, Check rejects and Check balance sub menus are working properly on POD (Proof of deposit).
• Tested the work flow process, work flow policies and work flow actions according to the FDIC and Federal Reserve Bank’s rules and regulations.
• Tested boundary value condition for the account number on POD (Proof of deposit) menu.
• Tested the Image size of the checks (Personal and business) using (IQA) Image quality Associate to fit into the appropriate image size.
• Performed usability testing, User interface testing and accessibility tests on customer account access menu since there are different types of customers.
• Performed functional testing and Integration testing on Auto mail system.
• Executed SQL queries to ensure each customer transaction are posted to their account accurately. (Randomly selected account numbers)
• Worked on AS/400 commands to verify ISeries Backup. (Initialize, Backups, Retrieve and Data recovery)
• Tested email verification test which validates the syntax of the entered email address to ensure the bank customers receiving their online statement notification according to the privacy policy.
• Analyzed Bank’s requirements and generated Traceability matrix, test plans, steps accordingly.
• Assisted in web testing-verify URL availability, checks the availability of the all the internal components, results display, DNS time, connect time, first and last byte of the image file.
• Used quality center for bug tracking, follow up, severities and assigned them to different developers.
• Reviewed Feedbacks and reports to identify processing errors and possible improvement.
• Supported users in user acceptance testing

Environment: Windows server 2003, Windows XP, Windows 2000, Oracle 10g, Toad 9.0, Quality Center 9.0, UNIX, AS/400(iSeries/VMS)

SOFTWARE TESTER

R esponsibilities:

• Assisted Lead to determined test environment requirements (hardware, software, versions, communication etc) since this was a new software.
• Prepared test cases in Test director
• Participated in the weekly meeting to identify critical daily banking transaction in the Bisys operations menu.
• Checked the basic functionality thru smoke testing.
• Tested black box, Gray box and white box on the image capturing menu which attached to the Itran sorter (image capture and checks sorting machine).
• Performed the boundary conditions to ensure whether the application is accepting the input values and rejecting the values which falls out of range.
• Tested User interface testing such as consistent, flexible, comfortable, correct and useful.
• Tested data sharing compatibility, especially file format and the network connectivity to ensure the file export and import are working properly, since the head office located in Cheyenne and the remote location in Denver.
• Executed SQL queries to ensure the Transaction codes are working correctly since there are 100s of Tran code such as Credit Tran code, Debit, Cash in, Cash out, Cash Transfer, Cash withdrawal, Loan transaction, Savings bond, cashier’s check, ACH etc.
• Performed peer reviewing for critical test steps.
• Sent frequent updates to project manager on task/goal completion.
• Traced business requirements through Traceability Matrix.

Environment: Windows 2003 Server, Windows XP, Windows 2000, UNIX, Oracle9i, Toad 9.0, Quality center.

JUNIOR QA TESTER

Responsibilities:

• Traced necessary system information, software version, especially Sorter controller, Image control & quality, and Image file transfer versions.
• Prepared the test cases and steps
• Tested smoke test to ensure the basic function is stable.
• Worked with the users to ensure the item processing operation and identify the processing error messages between two banks.
• Performed Black Box testing for the UI
• Involved in component, integration and regression testing.
• Performed backward and forward compatibility testing since there two different banks with two different versions of the software. (AFS)
• Maintained detailed test logs and report results in Mercury testing tool.
• Worked closely with senior staff in order to perform my duties.
• Participated in meetings to identify the critical business transaction in the application.

Environment: Windows 2000 server, Windows XP, HP-UNIX, Oracle 9i, Toad 8.0, Test director 6.0.