SUMMARY:

• IT professional with comprehensive experience in Software Testing and Quality Assurance. Accomplished a wide variety of projects related to enterprise IT, human capital, finance, business intelligence, and telecommunication industry. Well - organized, reliable, passionate about understanding and meeting the needs of stakeholders. Expertise includes:
• Quality assurance processes and tools
• Test plan/strategy/cases development and test execution
• Business requirement gathering and analysis
• Managing, mentoring, training testers

TECHNICAL SKILLS:

Software Testing / Quality Assurance: System Testing, Regression, Performance/Load, E2E, SIT, UAT, Production Acceptance;Test P lans, T est C ases, T est S cripts, D efect M anagement, M etrics and Reporting;Requirement A nalysis, Ri sk A nalysis, I ssue T racking and R esolution;Test M anagement, Vendor Management, Budget and Estimation

Tools: and Applications: HP ALM, Quality Center, Test Director, Test Manager, Visual Studio Team System;Quick Test Pro, Rational Robot, Win Runner, Clear Quest, Clear Case;MS Office Suite, MS Visio, Google Apps for Work, Lotus Notes, SharePoint

Programming Languages: SQL, HTML, SQA Basic, UNIX Shell Script

Operating Systems: Windows 7/XP, DOS, UNIX, iOS

Databases: MS SQL S erver, MS Access, Sybase, ODBC

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC / Tampa, FL

Test Lead and Business Analyst

Responsibilities:

• Managed testing life cycle for over 30 large complex projects in various service lines.
• Led 2 to 10+ junior testers and business analysts on every project. Performed quality reviews; monitored performance and provided coaching/training to improve their performance.
• Accountable for overall testing tasks, such as test planning, design, execution, UAT, and production acceptance testing.
• Worked with Business to determine scope, gather business requirements, identify tasks and dependencies.
• Coordinated with project managers to set tasks, timeline, priorities.
• Closely worked with IT team, Business stakeholders, vendors, and leadership to manage risks and issues.
• Created knowledge base documents and assisted in transition sessions for smooth transition of the projects to Operations Team.
• Functioned as project manager/coordinator on small projects. Monitored offshore team’s work milestones to ensure projects stay on track.
• Contributed to multiple “continuous process improvement workstreams” to drive IT department work more efficiently.
• Two of the projects worked on were awarded “most valuable project team” due to distinguished value-adding to the Business.

Test Analyst

Responsibilities:

• Performed many types of testing including: functional, regression, performance/load, mobile app, end-to-end testing, system integration testing (SIT), user acceptance testing (UAT), production acceptance testing.
• Created test strategy, test plan, test cases, test reporting and metrics.
• Logged, troubleshot, and retested defects till their closure.
• Analyzed software requirements and technical design; clarified requirements with BA and developers.
• Prepared trace ability matrix to fill the gap between requirements and test cases.
• Subject matter expert for test tools such as HP ALM and Quality Center. Extensively used them to develop test cases, track requirements, and manage defects.
• Helped establish QA procedures, methodologies, and standard tools in a small new IT team.

Quality Assurance Consultant

Responsibilities:

• Executed functional, regression, and security tests on applications developed in Microsoft .NET, PowerBuilder, and 3 tier distributed database that supervise national banks .
• Interacted with the Business Users to gather and document requirements.
• C reated test plan, test cases, requirement coverage matrix, and analyzed test results using Rational Team Test .
• Hands-on experience creating automated test scripts, custom methods, and data pools using Rational Robot .
• Helped team members develop and debug automated scripts. Provided additional support to the QA team by ongoing maintenance of a local test database.
• Conducted database pass-through and replication test; analyzed database procedures and functions; developed SQL queries for back-end data validation.

Senior Quality Engineer

Responsibilities:

• Conducted installation tests on business intelligence applications, both client/server and web-based, on multiple operating systems: Windows 2003/XP/NT, AIX, Solaris.
• Developed automation scripts for build acceptance test which significantly improved the testing time for each build.
• Utilized knowledge of XML, Windows registry and diagnostics tools to troubleshoot issues.
• Responsible for testing environment, such as configuring test machines, maintaining drive images and VMware virtual machines.

Quality Assurance Analyst

Responsibilities:

• Supported Web-based financial software in the areas of quality assurance, documentation, and test automation.
• Analyzed business requirements and functional specifications for the Confidential Online Brokerage project.
• Managed requirements, created test plans and test cases using Mercury TestDirector.
• Ran functional, performance, browser, and OS testing on web sites. Tests were run manually or via automation tool WinRunner.

Test Engineer

Responsibilities:

• Performed functional, system integration, and stress/load tests of multi-platform telecommunication system.
• Developed test suites and test cases using Rational TestManager.
• Administrated the Configuration Management in the test department, utilizing Rational ClearCase and ClearQuest.
• Maintained LAN-based test environment including UNIX and Windows NT workstations, Cisco switches, SS7 and ISDN protocol analyzers.