SUMMARY:

• Strong experience in Quality Assurance and Software Testing.
• Expertise in using Mercury Interactive Automated Testing tools QTP, and ALM / Quality Center.
• Exposure to both Manual and Automated Testing of applications developed on Windows and UNIX platform.
• Extensive experience with the testing of e - Commerce, Internet and Intranet applications
• Has good knowledge in testing applications in various industry domains like Mobile Apps, Retail/ecommerce.
• Experience testing mobile applications on iOS, iPhone, iPad, Windows Phone 7 and Android
• Also experienced in Regression and Functional Testing.
• Proficiency in interacting with Oracle, SQL Server and DB2 databases using Experienced in developing Test Plans, Test Cases based upon the business requirements.
• Extensive knowledge of SDLC methodologies.
• Experienced in testing Client/Server and Web-Based Applications.
• Validated XML request and response with different sets of test data to perform web services payment validation.
• Experience with Web and Mobile application testing - iPhone, Android, Blackberry and feature phones using Simulator "Device anywhere".
• Experience in Black Box, Positive, Negative, Smoke, Ad-hoc, Data-driven, Unit, Integration, UAT, System, ADA, 508, Front-End and Back-End Testing.
• Good knowledge on the usage of the tool Device anywhere to access the mobile devices remotely.
• Used ALM / Quality Center for Bugs reporting and communicating to developers, product support and test team
• Extensive working experience in JIRA
• Created Defects, Story Bugs, Tasks, Objectives, Spike in JIRA Software .
• Configured Fields created Pages in JIRA and Confluence to increase business Value of the Software.
• Created Task Reports, Product Requirements, Troubleshooting articles, JIRA reports in various Spaces on Confluence .

TECHNICAL SKILLS:

Testing Tools: ALM / Quality Center, QTP, LoadRunner, Bloodhound, Charles Proxy, Jenkins

Bug Reporting Tools: ALM / Quality Center, Bugzilla, JIRA, Tempest, Confluence

Databases: MS SQL Server, Oracle, MS Access, DB2

Languages: C, C++, SQL, PL/SQL, SQL, T-SQL

Query Tools: TOAD, MS SQL Server Management Studio, SQL Analyzer, My SQL,UFT

Operating Systems: LINUX, UNIX, Windows, Android, Blackberry OS, IOS

Mobile Devices: iPhone, iPad, HTC, Samsung android devices, Blackberry, Windows phone

Other Tools: MS Office Suite (word, Excel, Power point, Visio), Hockey App, Team-City, Stash

Web Browser: Internet Explorer, Chrome, Mozilla Firefox

PROFESSIONAL EXPERIENCE:

Confidential, Cincinnati, OH

Quality Analyst

Responsibilities:

• Work in Agile, scrum, and sprint environment in order to change the requirements and features.
• Fine tunes specific processes to meet the needs of individual projects while adhering to Enterprise Quality objectives.
• Followed agile scrum methodology for entire Project life cycle.
• Rigorously tested SQL’s implementation of existing code.
• Created and executed test plans, test-cases for various types of testing like integration, performance, backend, ADA, Accessibility, 508, Smoke, stress, regression, Analytics, Ad-hoc.
• Deliver requirements under the Agile Scrum SDLC methodology to meet a very fast release schedule.
• Prepared and Executed Test Cases for Functional and Integration testing.
• Developed automated test scripts to facilitate regression testing using QTP/UFT
• Review requirements and create test plans and test scripts
• Create & document artifacts - test plans, scripts and testing reports (for management)
• Created Traceability matrix to keep track of changes in requirement to that of the testing efforts.
• Worked in mainframe environment and used SQL to query various reporting databases
• Involved in preparing Test Plan and Test Cases based on business requirements.
• Tested Canned/Ad-hoc reports using Business Objects Reporter functionalities like Cross Tab, Master Detail and Formulas, Slice and Dice, Drill Down, variables, filters, conditions, breaks, sorting, @Functions, Alerts, Cascading Prompts and User Defined Objects.
• Had thorough knowledge of agile methodology.
• Attended daily Scrums, Sprint planning and Retrospective, Sprint Kick off, Sprint Refinements.
• Performed data driven testing by data driver wizard and parameterization in QTP for web based application.
• Responsible for documenting Log defects and working with development team to resolve issues.
• Performed end-to-end testing, Integration Testing, and UAT Testing.
• Perform integration testing and acceptance testing using QTP
• Integration of Quality Center to third party Bug Tracking tools
• Create ad-hoc departmental reports utilizing MS Excel and pivot tables as requested by management.
• Used Quality Center to prepare Test cases, procedures, Requirements Traceability Matrix and managing the Defects
• Extensive use of SQL queries to perform data integrity testing.

Confidential, Union, NJ

QA Tester

Responsibilities:

• Tracked, logged and reported defects during the QA and UAT phases on JIRA
• Responsible for conducting Functional, Integration, Regression, and UAT testing of CRM’s Relationship Value Management Applications. Conducted regression testing.
• Performed Database testing using SQL queries
• Performed complete testing matrix including system, integration and regression testing.
• Interacted with the business analysis and developers in requirements analysis, review design documents, testing and documents which are developed in to Agile, scrum, and sprint environment.
• Actively participated Agile and scrum meetings, review and developed UAT Test scenarios.
• Followed Agile Methodology to emphasize on real time communication over written documentation.
• Performed Data Validation of the data flow from the front-end to the back-end by executing SQL scripts.
• Documented UAT Test plans, UAT Test Cases and decided schedules for UAT Test Case execution
• Attended PI sessions and workshops with BAs, SMEs, Network Administrators and Developers
• Analyzed requirement documents and use cases and created UAT Test scenarios and UAT Test cases for different releases/phases
• Documented and reported defects within established process and tracking systems using HP Quality Center.
• Performed database testing by executing various SQL Queries.
• Developed and reviewed for positive and negative UAT Test scenarios.
• Carried out GUI, Functionality, Integration and Regression testing using HP Quality Center.
• Involved in functional testing, regressions testing, Ad Hoc testing, and smoke testing.
• Performed Crash testing and provided the device logs to developers for debugging.
• Performed testing coordinating with BA, Developers, and SMEs and actively involved in Production phase testing.
• Generated and submitted various issue related reports on daily and weekly basis during Test Execution phase using HP Quality Center.

Environment: HP Quality Center, QTP, C++, Linux, Windows, Unix, SQL, MS Access, HTML, MS Office Suite, Java, Oracle

Confidential, Columbia, MD

Quality Analyst

Responsibilities:

• Analyzed system requirements and developed detailed test plan and test cases for testing.
• Created test plans and wrote test cases for manual execution
• Interacted with the business analysis and developers in requirements analysis, review design documents, testing and documents which are developed in to Agile environment.
• Actively participated Agile and scrum meetings, review and developed test scenarios.
• Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, and IOS etc.
• Performed functional testing of individual modules of the Application on iPhone and Android
• Documented and reported defects within established process and tracking systems using HP ALM / Quality Center.
• Developed automation test scripts for regression testing on the application using QTP
• Conducted System Testing, Regression testing, Unit Testing, Black Box Testing, GUI Testing and Cross Browser compatibility testing during the releases and interacted with the developers to resolve any technical issues
• Developed and reviewed for positive and negative test scenarios.
• Developed test scripts for the test cases in QTP for functional and regression testing.
• Used QTP to export the each iteration’s input data and comparing against source system data.
• Carried out GUI, Functionality, Integration and Regression testing using HP ALM / Quality Center.
• Performed UAT testing coordinating with BA, Developers, and SMEs and actively involved in Production phase testing.

Confidential, Richfield, MN

QA / Mobile Tester

Responsibilities:

• Reviewed Business Requirement Documents and the Technical Specification.
• Mobile tester for Global Mobile Application " Trip Approval", Expense Entry & Time Entry on Apple IOS devices.
• Application works on the underlying functionality to approve Time Off, Trip expenses all remotely for all Hershey's Employee base.
• Wide experience ranging from designing test cases on ALM / QC and using tools like JIRA.
• Communicated with the automation team about Test cases that needed to be automated.
• Involved in establishing scope, traceability, and test scenarios.
• Used the Agile methodology during the project life cycle and ascertained deliverables on a per sprint basis.
• Managed the encountered bugs during the testing process by entering them to the ALM / Quality Center.
• Responsible for generating business process flow diagrams based on business resource documents.
• Involved in establishing scope, traceability, and test scenarios.
• Used the Agile methodology during the project life cycle and ascertained deliverables on a per sprint basis.
• Analyzed the performance by generating transaction response time graphs and reports.
• Monitored ALM / Quality Center to close the bugs/cases as and when developers fix the bugs.
• Assisted the Business Analyst to convert Requirement documents into Technical Specifications.
• Report defects and discuss details with Project managers
• Conducted back-end testing of the application using SQL queries and Used T-SQL to update the dates in the test files so that the same files could be executed multiple times.
• Tested the End-to-End Testing using database to check the functionality of the application on the front end.
• Follow up with UAT Users of any defect / requirement related issues, identify, classify and add more information to better track defect.

Confidential, Mooresville, NC

QA Analyst

Responsibilities:

• Involved in Development of Test Cases, Release Plan and Test Plan based on the information gathered through business requirements, Product Backlog and design/application walkthroughs.
• Work in Agile, scrum, and sprint environment.
• Used ALM / Quality Center bug tracking tool to analyze & capture bugs, track and manage dashboard any type of updates for project release.
• Worked in an agile team to test the functionality of the Web 2.0 based customer facing site
• Monitor resources to identify performance bottlenecks, analyze test results and report the findings to the clients, and provide recommendation for performance improvements as needed.
• Extensive use of SQL queries to perform data integrity testing and executed T-SQL and validated the data in the backend and front end.
• Conduct cross browser testing on Banners and Desktop websites.
• Conduct cross browser testing on emails(yahoo, gmail, outlook, hotmail)
• Performed Mobile Automation Testing using Perfecto Mobile
• Responsible for researching and solving production errors within our customer-facing website and internal applications
• Executed browser compatibility testing for web (Firefox, Chrome, Safari) and mobile (Chrome) components.
• Responsible Test planning, Test designing, and Test execution of eCommerce application
• Responsible for developing and writing black box and GUI test cases
• Responsible for mobile testing of clients' websites on the following platforms (Android, iOS, Tablets, Blackberry and Windows Phone)
• Tested tablet version of sites using variety of iOS and Android tablets.
• Worked with three mobile application simultaneously: iOS (iPhone & iPad), Android and WP7
• Performed Web Testing to check for broken links in a page.
• Requested different versions of iOS, Android mobile devices
• Analyzed the Crash reports on various mobile platforms and reported to the development team
• Performed end-to-end testing, Integration Testing, and UAT Testing.
• Used ALM / Quality Center to prepare Test cases, procedures, Requirements Traceability Matrix and managing the Defects

Confidential

Software Test Engineer

Responsibilities:

• Performed Functional, Integration, system, UAT testing for different releases.
• Created and verified GUI, bitmap, text and Database checkpoints, URL Links and synchronization points of the application using Quick Test Pro (QTP).
• Involved in functional testing and automated test scripts by using QTP.
• Analyzed system requirements specifications, developed test plans, test cases, and test data for testing the functionality, GUI, usability, user acceptance tests with both Positive and Negative Scenarios, especially focused on logical scenarios of the application.
• Reviewed requirements and specifications and provided input during requirements and specification walkthroughs.
• Involved in UAT Testing and Used Quality Center to report bugs