SUMMARY:

• 8 years of Experience in Manual testing and in automation tools includes experience in all phases of SDLC including Analysis, Design, Development and Software Quality Assurance and Software Testing of Salesforce.com, Web - based, Client-server and Unix based applications.
• Testing business work flows in Salesforce.com to meet business requirements.
• Perform Salesforce administrator functions such as creating new user, updating profiles, roles & permissions.
• 8 Years of Experience in Agile Development process with Iterative, Scrum methodologies.
• 2.5 yrs of experience in testing Web Services using Soap UI tool.
• More than 2 years of experience in execution of automated regression test cases/suite in Salesforce.com applications in Jenkins using Selenium.
• Experience in QA Test Management using HP ALM11.0 /Quality center & Microsoft Test Manager from requirements to release management.
• Experience in testing Web applications, Web Services and client/server applications.
• Extensive experience in creating Test Scripts, GUI testing, Functional testing, Integration testing, System testing, Regression Testing, End to End testing methodologies.
• Excellent proficiency in Testing life cycle, Testing types, Levels, Techniques & Testing related artifacts.
• Good working knowledge in Onshore and offshore development model, CMMI Level 5 practices.
• 2 years of extensive experience in testing IP Networking application on UNIX platform.
• Handled and Managed enterprise level business transformation programs with large team size.
• Skilled at analyzing the existing process, evaluating the areas of improvements and accordingly implementing process improvements based on the business and test methodologies to increase the test efficiency.
• Good communication, analytical & logical reasoning abilities, combined with excellent Team-Building and inter-personal skills.

TECHNICAL SKILLS:

Testing Tools: ALM /Quality Center, Rally, Caliber, Soap UI, Putty,Citrix, VMware,Selenium,Microsoft Test Manager

Environment: Tools: Salesforce.com, Unix, GUI testing

Work Flow Tools: MS-Excel, MS-Word, MS-Power Point

Languages: JAVA, SQL, PL/SQL, C, Shell Scripting

IDEs: Eclipse

Web Servers: Apache s Tomcat, Web logic, App Server, Web Sphere

Web Technologies: HTML, XML

Databases: Force.com, Data Loader, SQL Server, Mysql

Operating Systems: Windows 9x/NT/2000/XP/Vista/win7/win8, UNIX, Linux.

CRM: Salesforce-CRM,Portal PRM Portal,Workflows,Validation Rules,Sharing Rules,Roles,Profiles,Permission sets,Integration with other websites, Mobile and Salesforce apps, Sales Cloud.

Methodologies: Waterfall,Agile (Scrum)

PROFESSIONAL EXPERIENCE:

QA Lead

Confidential, Denver, CO

Responsibilities:

• Tested work flows, validation rules, approval processes, roles, profiles, custom page layouts, sharing rule,tabs, custom object, custom field functionalities in SalesForce.com.
• Worked on various Salesforec.com standard objects like Accounts, contacts, Opportunities, Products,Quotes(Lite quote,detail quote), Opportunity Team members, Leads, Views,Cases, Reports and Dashboards.
• Tested PRM (partner relationship management) portal.
• Executed automated regression test suites in Salesforce.com application using Selenium.
• Performed Cross-Browser Compatibility testing, executed test scripts with IE (6.0 and up), Fire fox & Chrome for different builds and versions of applications.
• Performed XML validation using SOAP UI tools and verified the Request/ Responses from the interacting systems.
• Analyzed business and functional requirements and Created Test plan based on Testing Goals.
• Involved in preparation & execution of Test plan, Test Conditions and Test Cases manually.
• Determined the Entry and Exit Criteria for different phases in testing cycle of the system.
• Used Rally & ALM tools for creating test cases, defect tracking within each iteration.
• Worked closely with the product team and scrum master for creating, refining and sizing user stories for a particular iteration.
• Demonstrated test cases to product owners for acceptance, gathered their feedback and then enhanced the test cases based on the updated acceptance criteria.
• Interacted closely with developers to coordinate defect resolution.
• Interacted with production support team to test production tickets & find RCA.
• Demonstrated completed user stories to product Owner for acceptance.
• Captured and published test report and defect reports during regression phase.
• Coordinated & Managed offshore team.

Test Analyst

Confidential

Responsibilities:

• Analyzing business requirements, functional requirements, technical approach and use cases to develop test cases and test scripts for both positive and negative test scenarios.
• Perform and report ad-hoc, functional, regression, integration and browser compatibility Testing and results.
• Responsible for updating and maintaining the TFS for all the defects found during functional and regression testing and follow up the bug life cycle.
• Performed Different types of testing iPhone App and Android App.
• Actively participated in requirements review meeting, daily scrum, bug discussion meetings and other project meetings.
• Run regression on in-house application using silk test in QA Lab.
• Written system understanding documents and smoke test scripts to be executed for all possible conditions when the project is transitioned to maintenance mode.
• Identification of regression test cases for modules using risk based techniques

QA Tester

Confidential

Responsibilities:

• Interacting with the clients for requirement gathering and business related clarifications.
• Leading a team of 4 members as a scrum-master and scrum meeting with Clients.
• Test Plan preparation and distribution of modules to team.
• Review the test requirement analysis, trace-ability matrix and test Case Preparation for the modules assigned to the team.
• Perform test case - Peer Reviews.
• Log defects and track it to closure.
• Defect report and analysis.
• Audited other teams as external reviewer.
• Identification of regression test cases for modules.
• Perform feasibility for test automation.
• Maintained manual test cases.

QA Tester

Confidential

Responsibilities:

• Analyze business, functional and system requirements to formulate a test strategy and test plan.
• Understanding, enhancement, Unit testing Auto Reporting Tool.
• Integration testing of Auto reporting Tool data .
• Regression testing of Auto Reporting Data test plan Preparation and distribution of modules to the team.
• Perform test case review - peer reviews
• Log defects and track it to closure.
• Communicated frequently with developers and release management to escalate defects found during testing and follow them from detection to resolution.
• Performing Feasibility for test automation.