SUMMARY:

• Over 12+ years of technical quality assurance and automation experience with extensive knowledge in supporting web, client server, and other business intelligence systems.
• Has excellent knowledge of relational database systems, SQL and application connections serving as a subject matter expert on a number of different mission critical platforms.
• Able to leverage technical skills and strong work ethics to earn trust from the development and application support teams that all defects will be found before code changes are implemented in production.
• I have experience in all phases of SDLC - Unit, Integration, System, UAT, E2E Testing, Selenium keyword framework and automation of functional test scripts using Selenium WebDriver.
• Assist PM on creating LOE estimations, Resource allocations (Onsite/Offsite), Time tracking etc.
• I have managed large, complex sets of IT initiatives, leading and mentoring other team leads and project managers.
• Drive successful project completion by coaching and consulting on managing and resolving issues, allocating resources, maintaining team productivity and morale in high pressure situations.

PROFESSIONAL EXPERIENCE:

QA Analyst

Confidential, VA

• Create Test Plans for every release
• Create Test summary reports after every release
• Create, execute test scenarios using JIRA
• Report and track incidents/defects in JIRA
• Developed Automation Hybrid framework using Selenium, JAVA and TestNG
• Closely work with developers and BA team for resolution of defects
• Written SQL queries for validating test scenarios and for generating test data
• Written functional performance test scrips using RPT (Rational Performance Tester)
• Participated in Mid Confidential, Confidential reviews, Confidential planning and Confidential retrospective meetings
• JSON Web services testing using Postman Google Chrome tool

Sr.QA Analyst

Confidential, VA

• Create, execute test scenarios using HP ALM Quality Center
• Performed validations for all the modules from FM Extract to GL Transfer
• Written SQL queries and manipulated queries for various report validations
• Ran processes using Oracle E-Business Suite
• Report and track incidents/defects in ClearQuest
• Closely work with developers and UAT team for resolution of defects
• Transfer files to Unix using Winscp
• Attend defect resolution and project status calls
• Attend CR meetings to understand new change requests and LOE estimations
• Create execution status reports in HP ALM

Sr.QA Analyst

Confidential, VA

• Performed verification of Production ML and PB invoices for Domestic and Non-Domestic streams
• Performed Order ID analysis between Prod ML and PB invoices for generating automation reports
• Learned and used VZ450 desktop tool in order to do low level invoice validations even before the DOC1 paper invoices being generated
• Learned and used Mainframes to create and FTP the VZ450 account strip files to input them in the VZ450 desktop tool for validations
• Ran SQL queries using Oracle SQL Developer
• Ran Prime Biller tasks and bill runs
• Used putty to connect to various test Unix environments in order to pull the data files created by the tasks which were run in the Prime Biller GUI
• Create, monitor and update the bugs in HP ALM Quality Center

Confidential

Sr. QA Team Lead/Member

• Create test data as required according to the lifecycle of the vehicle
• Test software releases during the product development
• Create test plan and test schedule
• Created and setup the appropriate SLAs compliances and Communication plans
• Setup appropriate training presentations and materials
• Plans, coordinates, monitors, Manage, schedule project timelines & performs the necessary aspect of a Project
• Perform vehicle lifecycle test scenarios to verify the features installed on the Telematics Unit (TU)
• Perform mobile application testing for Remote Operations verification for iPhone, Android and Blackberry apps
• Perform application testing on different web browsers (Firefox, IE and Safari)
• Verification of credit card payments using Cardinal Commerce payment gateway
• Create automation test scripts using QTP
• Write SQL queries to verify backend testing
• Verify logs for on TU using Tera Term
• Involved in BUAT meeting walkthroughs
• Send execution report to the Client executives and respective stakeholders
• Monitor and update bug reports as needed including bug report closure
• Create and review test scenarios for all the CVP related CRs

Confidential

Sr. QA Analyst

• Created the complete team structure, roles, responsibilities and processes for the new organization
• Created and setup the appropriate SLAs compliances and Communication plans
• Responsible for the complete infrastructure setup for successful delivery
• Responsible to simultaneously transfer knowledge to the existing JC Penney service desk support team
• Created the training team and the curriculum for the appropriate knowledge transfer
• Setup appropriate training presentations and materials
• Responsible to create the Change Management Process for the future planned, unplanned and emergency fixes
• Plans, coordinates, monitors, Manage, schedule project timelines & performs the necessary aspect of a Project
• Involved in taking Tier2 support calls and create, monitor and update the bugs in Quality Center

Confidential

QA Team Lead/Member

• Test software releases during the product development
• Create test plan and test schedule
• Report test results and enter problems and issues into the bug database (TTPro)
• Monitor and update bug reports as needed including bug report closure
• Assist in review of test processes as they are developed
• Perform application testing on different web browsers (Firefox, IE and Safari)
• Performed Web service testing using SoapUI
• Write SQL queries to verify backend testing using TOAD
• Performed ETL testing for NDAR GUID(Global Unique Identifier) for PII(Personally Identifiable Information), data structures/elements and autism research data
• Configure necessary hardware and operating environments as needed to complete assigned testing
• Create test cases using AP test manager
• Create automation test scripts using QTP
• Worked on QTP keyword framework
• Validate fixes and signing off on assigned test areas
• Attend status and change configuration meetings with the client

Confidential

QA Team Lead/Member

• Ensure the Test Cases to comply with SDM process and Policies
• Exposure to all stages of Software Development Life Cycle
• Developed test plan for testing Amdocs Ensemble WLNP, eCare and Billing Application
• Carried out functional and regression testing of various releases of the applications
• Performed E2E testing on Amdocs Ensemble Billing Application (CSM, FDT and Billing Modules)
• Setup test data for NPA NXX blocks in Ensemble Database Tables using Resource Management
• Setup test data for NPA NXX blocks in SMG
• Identified, along with development team, the enhancements for further release
• Perform Test Case, Requirements uploading to Test Director
• Carry out functional and Back End Testing using TOAD 7.5 (Tool for Oracle Database)
• Run jobs on UNIX for billing and Credit card payments
• Developed WIN Runner automated scripts for creating BAN’s, Subscribers, Price plans and Activations
• Performed MQ series testing for the Confidential PeopleSoft interconnectivity between various servers
• Performed Web service testing using SoapUI
• Involved in BUAT meeting walkthroughs
• Performed Progression, Regression, Automation Testing
• Documentation and reporting of bugs found in the process of testing and maintaining the bug database for the future reference
• Involved in shakeouts, Production build testing etc
• Map Requirements to Test Case and create Traceability Matrix
• Interact with the developers and users to resolve the bugs
• Post, monitoring and tracking bug status
• Report defects through Test Director 7.2 and Synergy Change ( Confidential defect tracking application)

Confidential

Sr. Quality Assurance

• Carried out functional and regression testing of various releases of the applications
• Posting, monitoring and tracking bug status
• Reported defects through Test Director 7.2 and Synergy Change ( Confidential defect tracking application)

Confidential

QA Team member

• Carried out functional and regression testing of various releases of the applications
• Posting, monitoring and tracking bug status
• Reported defects through Test Director 7.2 and Synergy Change ( Confidential defect tracking application)