SUMMARY:

• Results - oriented test engineer, with diverse technical knowledge, for troubleshooting and problem solving. Proven experience with requirement analysis, test plan generation, test execution and fault isolation while meeting aggressive objectives. Perform system integration and analysis of complex large-scale systems to validate system performance. Experienced test engineer effective working either independently or within a team. Experience testing using:
• Network analysis tools: Protocol Analyzers
• ALM & SDLC processes: Waterfall, Iterative, Agile Testing Methodologies
• Database Black Box Testing: Oracle, SQL, Telecomm
• Browser Testing: IE, Firefox, Chrome, Safari
• Digital Scopes, meters, Transmission test equipment, System load generators, etc.
• GUI & UI Testing
• Web Debugging Tools: Charles Web Debugging Proxy, Firebug
• Testing: Unit, Integration, Smoke, Functional, System, Regression, Acceptance, Performance, Usability, Black Box, Grey Box, etc.
• Microsoft, Macintosh, Unix & Linux OS
• Automation: Selenium Webdriver/TestNG, Protractor and Custom frameworks
• Java, AngularJS (JavaScript Framework) and JavaScript programming languages
• Web & Mobile Application Testing
• Page Object Model automation design pattern
• Perl, Python Scripting languages
• NetBeans and Eclipse IDEs
• Self-starter with a ‘Can do’ attitude that can quickly integrate into a team and provide focus where most needed. Team player with the ability to shift work priorities to meet the needs of the team and/or project.
• Strong technical skills for grey and/or black box testing on several complex hardware/software systems including: Healthcare systems, enterprise class telecommunication systems, voice/data communications, GPS-Enabled Location/Network-Based platforms, Satellite & Internet Media systems, Processor Devices and other new product development.
• Hands-on grey and/or black box testing experience within software development processes (i.e. Waterfall, V-Model, incremental/iterative, Agile).
• Experienced in analyzing complex hardware, software & system operational faults. Determined ‘Root Cause’, recommended and implemented process improvement(s) to enhance system performance.
• Proven experience analyzing high-level & detailed requirements, developing test plans, executing tests and isolating fault conditions.
• Develop automation systems using the Selenium Webdriver/TestNG and Protractor software testing frameworks.
• Designed custom User Interface (UI) Test Interfaces utilized in the automation test processes. Designed, developed and maintained Perl and Python automation scripts utilized for the system validation.
• Effective technical test manager for the planning, writing & validation cycles of varied product(s). Managed test teams to ensure all goals were met while meeting aggressive product release schedules.

PROFESSIONAL EXPERIENCE:

Confidential,Phoenix,AZ

Senior Quality Assurance Engineer

• Utilizing the Protractor E2E testing framework, architected and developed the test automation, using the POM design pattern, for AngularJS software application(s) currently under development.
• Utilizing Selenium Webdriver automation tools, architected and developed the test automation, using the POM design pattern, for Java software web application(s) currently under development.
• Developed automation test scripts utilized for the product validation of web-based portals.
• Tested several highly-customized software system(s) utilizing manually and automation methods.
• Based on customer requirements, developed and executed feature and user-acceptance tests. The result of the action(s) resulted in the identification of several anomalies and provided the validation required for the product to be release to ‘Go Live’.

Confidential,Campbell,CA

Electrical Validation Test Engineer

• Designed and developed the Automation framework and UI Test Interface utilized for project testing that encompassed all digital scope, thermal & voltage measurement interfaces required to support and manual testing.
• Developed automation test scripts utilized for the electrical validation of the product. Attained and documented test results for analysis. Created processes for documenting the test setup and execution of automation scripts.
• Executed processor device memory interface tests and documented results to ensure correct timing during nominal, stressed and adverse conditions.
• Resolved complex issues that arose during the course of the test cycle. Debugged hardware, software and platform test issues.

Confidential,Mahwah,NJ

QA Test Engineer

• Identified anomalies for interactive Social & Media sites. Work closely with software developers to resolve issues.
• Working within the Agile-Scrum process, provide test status to team in Sprint meetings and set the direction for daily tasks. Utilized: Rally, AtTask & Quality Center for projects.
• Evaluate functionality for the following: New websites, Social & Flash media, video players, Ad Operation and content for correct usage/tracking of advertisements, Omniture metrics, Nielsen tracking tokens.
• Performed: Site usability, user experience, Frontend & Backend testing, user data validation (SQL & Oracle database gray/black box testing).
• Performed mobile application black box testing of sites utilizing, Android, iPhone or mobile phone simulators.
• Test and evaluate interactive media solutions for content, metrics, functionality, interoperability and user experience spanning across several NBC.com development teams.

Confidential,Phoenix, AZ

QA Test Manager

• Provided technical/administrative site management to a team consisting of up to twelve test engineers for the test planning, writing & validation cycles of the product(s).
• Administered, planned, scheduled, problem solved, motivated and led the team to ensure all validation project milestones were completed within the project plan.
• Innovated process improvements to standardize test plan formatting, writing and status reporting which reduced project test cycle by 15 percent.
• Developed and executed test cases for the verification of several satellite and client-server features.
• Assisted with the compliance grey/black box testing for Dolby Digital & Digital Rights Management/Copy Protection (Macrovision) features.
• Performed usability black box testing of GUI/UI for several Set Top Boxes (STBs).
• Performed Acceptance Testing of STB products. Testing included black box validation of database (Oracle & SQL).
• Identified system software anomalies. Worked closely with software engineers to resolve issues.
• Using Python, assisted in the development of automation requirements/processes/scripts to validate product features.

Confidential,Tempe,AZ

Software Test Engineer

• Developed the formal test processes for documenting test scripts, tracking test execution and reporting feature test results.
• Developed and executed tests to validate feature operation for the Turn-By-Turn Navigation, OnStar, Child-Tracking and Truck-Route Tracking projects.
• Performed web-based User Interface black box testing of system parameters & navigation features to ensure the Oracle database and server interfaces operate per specification.
• Identified and documented system software anomalies and requirement issues. Worked with software and project managers to resolve issues. Identified process improvements that increased the testing effectiveness for web-based and system feature testing.
• Developed automated test scripts, utilizing the Perl programming language, which reduced the feature verification interval.
• Utilized ClearCase and ClearQuest CM tools to manage web-based, desk & field test planning, execution and change tracking.

Confidential, Phoenix, AZ

Senior Engineer

• Led and technically managed a team of 10 test engineers for the verification of the Digital Subscriber Line Access Module and DSL-like platforms. Analyzed requirements, developed/executed test plans.
• Managed aggressive schedules, validated hardware/software for new product platforms and User Interface(s) for the Centrex Feature Gateway (VoiP), Operations Gateway (OG) and Element Management systems to ensure the products met system and industry specifications.
• Tested extensively OC-3/12, DS1 & IP interfaces, CPEs and voice transmission (end-to-end) quality. Identified and resolved highly complex digital hardware, TCP/IP network, voice transmission quality and software feature anomalies.
• Developed, executed and automated System Stress Test procedures to ensure the system met the real-time, system capacity and voice quality product specifications.
• Analyzed complex field site system operational failures, determined the ‘Root-Cause’ of anomalies and recommended software changes and/or new manufacturing test techniques to enhance fault identification and alarming for system problems. Worked with development engineers to resolve complex software problems.
• Provided technical leadership across several functional teams in the design and development of a web-based System Troubleshooting Guide for the VoiP system. This increased the troubleshooting effectiveness of the Technical and Field Support teams.
• Led and managed a team for the system integration and test of the GR-008/303 versions for the 5ESS IDLC and GTD5-EAX systems, SLC-5 and SLC-2000 Remote Digital Terminals.
• Negotiated test responsibility and was liaison with Bell Laboratories engineers/management. Conceived, developed & implemented the Joint Testing Strategy which dramatically reduced manpower and test effort for both companies.