SUMMARY:

• Hands - on experience performing Manual, Automated & Mobile Testing on various platforms Windows, Mac OS, iOS & Android
• Competent in designing and executing Test Plans, Manual Test Cases & Automated Test Scripts
• Deep understanding and testing experience throughout Software Development Life Cycle(SDLC)
• Working experience in various developme nt methodologies - Agile, Scrum, XP, Iterative
• Technically sound using HP QuickTest Professional(QTP)/UFT built-in/custom functions & VBScript
• Proficient developing Test Cases, Test Scripts, RTM from BRD, TRD, Use Case and User Stories
• Able to contribute as a SQA team member on mid to large projects from design through deployment
• Backend Testing experience writing Structured Query Language (SQL ) using SQL queries
• Flexible to adapt to dynamic environment and changing priorities
• In-depth knowledge of Web technologies & performing Cross-browser Testing using BrowserStack
• Expert in performing Functional, Regression, Smoke, System and User Acceptance Testing on Web & Mobile apps of Healthcare & Retail domains
• Effective Time Management Skills and consistent ability to meet deliverables & deadlines
• Possess great attention to detail and able to gain system understanding of interactions and relationships between multiple subsystems
• Committed in improving company's quality assurance procedures, standards, and toolset
• Excellent interpersonal skills and team player with the ability to lead, manage and work independently
• Ability to work in fast paced, test-driven, collaborative environment with effective oral and written communication & ability to communicate with all technical & non-technical stakeholders
• Experience in working with on-site and off-shore geographically distributed team members

TECHNICAL SKILLS:

QA/Testing Tools: HP QTP/UFT, HP Quality Center/Application Lifecycle Management (ALM), Jira, Zephyr, Firebug, PerfectoMobile

Programming Languages: Windows 7, Mac/Apple OS, Mainframe, VBScript, CSS, HTML, Java, JavaScript, .NET, PHP, J2EE, SQL, PL/SQL, Ruby, Perl, C++

Mobile Testing: Functional, Usability, Compatibility, Localization, Memory Leakage

Database: Oracle, SQL Server, TOAD, SQL Developer, SQL

Microsoft Office & Other Tools: Word, Excel, PowerPoint, Visio, Outlook, MS SharePoint, Projects, Jing Internet Explorer, Firefox, Chrome, Safari, BrowserStack

PROFESSIONAL EXPERIENCE:

Confidential, KY

Quality Assurance Analyst

Responsibilities:

• Reviewed User Cases & User Stories to create detailed Test Cases and Automated Test Scripts
• Created Test Summary report for approval of myHumana Member portal& UAT/Production release
• Adhered to test cycle duration and executed test cycles as expected to make project planning realistic
• Worked closely with Developers and BA to perform various types of testing throughout SDLC
• Performed Functional, Regression, Smoke, End to End, Compatibility, Cross-browsing Testing
• Created re-usable Actions using HP QTP/UFT for myHumana &HumanaVitality modules
• Performed Back-end Testing using SQL statements to verify Membership& Claims modules
• Created Regression Suite for myHumana modules - Plans, Coverage & Claims, and Deductibles
• Developed Regression Scripts using HPQuickTestProfessional (QTP) for SIT Testing
• Performed User Acceptance Testing (UAT)with BA and SMEs myHumana portal& HumanaFit
• Designed, developed and executed Regression Tests for web-based portals using BrowserStack
• Logged& tracked Defects and followed through to resolution and closure using HP QC&Jira
• Performed E2E & Responsive Testing on mobile apps - MyHealth, Humana Pharmacy & HV - HumanaVitality using PerfectoMobile
• Prepared Test Plan for myHumana and UAT of project life cycle for MyMercy
• Generated test execution reports &RTM to submit to Management from HP QC/ALM
• Exported Manual Test Cases from MS Excel in bulk to HP QC/ALM
• Converted Test Cases to Test Script within Test Plan and executed from Test Lab module

Software Test Engineer

Responsibilities:

• Reviewed project artifacts and worked closely with business and technical team to design Test Cases
• Worked on various modules of HP Quality Center (QC)/ALM for Functional & Regression Testing
• Performed System and User Acceptance Training (UAT) testing with BAs and SMEs
• Logged & tracked Defects found during UAT, Manual & Automation Testing in HP QC&Jira
• Increased automation coverage to 78% for OHANA FAP (Find a Provider) portal
• Performed Manual, Automated & Regression Testing for OHANA Health Plan rollouts and patches
• Developed and updated existing Test Cases to be automated and trained with best practices
• Created and maintained automated nightly regression suite for OHANA Web Portal
• Performed User Acceptance Testing (UAT)in OHANA Health Plan and QUEST Integration
• Created reusable test data and test Actions using automation tool HP QTP/UFT
• Committed strongly to priorities and worked well in an integrated developer/tester environment
• Created and executed detailed, comprehensive and well-structured Test Plans and Test Cases for ECHP Online Member Eligibility Verification Portal
• Took ownership and strove to promote software and applications mitigating defects
• Maintained effective communication with the project software engineers on test deliverables
• Worked closely with development & product teams to ensure adherence to business requirements
• Identified and facilitated issue triage &resolution with functional and technical groups

Software Test Engineer

Responsibilities:

• Review requirements specifications and technical design documents to commit to test deliverables
• Created Test Plan with team members after understanding the Use Case &User Stories
• Performed Backend Testing using Structured Query Language(SQL) queries by TOAD
• Used Parameterization in HP QTP/UFT to run various test scenarios with one master data table
• Worked with team members to troubleshoot and resolve production issues after office hours
• Designed test plans, scenarios, scripts and procedures based on business requirement of OOC - Online Ordering & Catering modules
• Performed Manual, Regression, Smoke and User Acceptance Testing (UAT)on The Whole Deal - Coupons, Online Ordering and POS - Point of Sale - Ratalix & ODBMS
• Supported project scope and quality goals, Builds, and Releases for Whole Planet Foundation, Whole Kids Foundation and Whole Cities Foundation
• Documented software defects, and reported defects to developers and project manager via HP ALM
• Enhanced automated frameworks including coding of reusable components and functions
• Customized Checkpoints using advance VBScript in verifying Online Ordering scenarios
• Worked with offshore automation team in designing automated test scripts using HP QTP/UFT
• Promptly escalated issues which affected product delivery and quality of production release for OOC
• Provided traceability from requirements to test conditions and problem reports via HP Quality Center
• Built effective relationships with technology team on business side and created effective partnership