SUMMARY:

• A Senior QA Software Test Engineer with over ten years of testing experience.
• Background includes multiple client/server Windows - based applications, UNIX, telecommunication, and Web-based products.
• Strengths include creating and executing test scripts, documenting results, and performing regression and beta testing in a Graphical User Interface (GUI) using automated and manual test methods.
• A high energy, detail-oriented professional with friendly and effective communication skills.

TECHNICAL SKILLS:

Hardware: SQL,MS Access,(486, Pentium),2000, NT, 98, 95,QuickTest Pro, TOAD, Golden,Linux, Sun Solaris

Databases: Oracle,HP9000Macintosh,UNIX, Linux, Discoverer 3.1, SeleniumMS SQL ServerAS/400MS-DosSoftware: Rational Suite Test Studio, RobotSybaseHP-UX, UNIXTestDirector, ClearQuest, ClearCase

Operating Systems: PCWindows Vista,XP,ME,WinRunner, LoadRunner,Seagate Crystal Reports, C, C++,Compuware QA Run, QA CenterOracle Financials, Visio 5.0, Edify,Quattro Pro, Paradox, Procom Plus,Quicken, MS-Money, MS-Project,MS-Powerpoint, Presentations,MS-Excel, MS-Word, IE, Firefox,Safari, Eclipse,Amaya, Visual StudioJ2EE, Fort, MQSeries, Rumba, IIS,VSS, Dimensions, Clarify, Apache AntPuTTY, EditPlus, McCabe, Agile

PROFESSIONAL EXPERIENCE:

Confidential, Englewood, Colorado

Responsibilities:

• Responsible for training and creating automation regression scripts with Visual Studio 2008 Team Test Edition on MS SharePoint Server 2007.
• Helped with recommendations on Process Improvement and Scheduling of each software build; to enhance the quality of their Location and Drilling Authority for Expenditure applications.

Senior QA Software Test Engineer

Responsibilities:

• Created UNIX shell scripts to automate regression testing on a JetPlan Flight Planning Engine, which output differences between Software Releases.
• Designed automation test procedures using WinRunner, QuickTest Pro, and Apache Ant.
• Responsible for Running Installation and Backout Scripts that are installed on the Production Servers
• Performed Configuration Management duties for each JetPlan Engine Release and responsible for all the environment variables and installation of Java components JBEST and JBOSS for the test servers.
• Facilitated the creation and documentation of system and integration level test plans and test cases using both Rational Test Manager and Mercury Quality Center.
• Responsible for testing the following Flight Planning Tools: JetPlan.com, JetPlanner, MilPlanner, OpsControl, & Easybrief and all functions of flight planning.
• Developed and executed XML, API, and SOAP tests on the following databases (such as, Aircraft, Aircraft Fleet, Airport, Airport Fleet, Alternate, City Pair, City Pair Fleet, Custom Region, Flight Brief, MEL, MDB, Restricted, Route, Route Constraint, Schedule, and Scenario)
• Reported and tracked defects using Rational ClearQuest defect tracking tool and PeopleSoft
• Conducted tests involving the following: archiving, database expansions, logging, filing, formats, weather notams, navigation aids, checkpoints, weight/fuel, route availability, etc…

Lead QA Software Test Engineer

Responsibilities:

• Responsible for running weekly automation Sanity Tests for each release of a Backend Credit Card Processing Application, executing SQL and ORACLE database checks and data comparisons.
• Responsible for creating automation environment (function libraries, scripts, coding standards, documentation) to test web-based Credit Card application with WinRunner 7.5.
• Designed the automation procedures for a Backend Credit Card Processing Application and a Financial Reporting Tool.
• Facilitated the creation and documentation of system and integration level test plans and test cases.
• Reported and tracked defects using TEAM defect tracking tool.

Lead Automation Consultant

Responsibilities:

• Responsible for creating automation environment (function libraries, scripts, coding standards, documentation) to test web-based Forecaster application with Rational Robot & QuickTest Pro.
• Designed the automation procedures for a Financial Budgeting Software Application.
• Created suites and executed scripts within Test Manager.

LoadRunner Consultant

Responsibilities:

• Created & developed scripts in LoadRunner to Load Test Trip.com’s Servers.
• Analyzed current scripts and evaluated Mercury Interactive’s Active Test & Active Watch to determine web application performance and maximum scalability.
• Executed Load Tests to evaluate break points on various internet pages such as: Flights, Lodging, Condo Rentals, Cars, Vacation Packages, Cruises etc.

Lead QA Software Test Engineer (Qwest)

Responsibilities:

• Leading a team of 10 QA Software Analysts to develop scripts through WinRunner for regression testing current and upcoming releases. Interaction of these scripts use the following: GUI, Oracle database, SQL, Fort é, MQSeries, Java, HTML, XML, C ++ and UNIX.
• Responsible for running Comprehensive Load Tests for Qwest’s Customer Request Management System using LoadRunner to automate testing of their GUI.
• Developed and executed test cases and test procedures for a client server based application, that interfaces with various legacy systems (such as, CRIS, WFA/C, WFA/DO, SOPS, ESOLAR, RSOLAR, SOPAD).
• Prepared test environment and Conducted Testing on Qwest’s Manageability Project for service layer Automated Alarms.
• Facilitated the creation and documentation of system and integration level risk assessments, test plans, test cases, and test evaluations.
• Utilized PVCS Tracker, PVCS Dimensions for issues management and change control.

Lead QA Software Test Engineer

Responsibilities:

• Leading a team of three QA Software Analysts working on three separate projects: Cable Modem Provisioning, Automation (End to End Billing), and a Remedy Action Request reporting system.
• Performed Docsis Flow Through Provisioning tests on 1-way & 2-way configurations to test Radio Frequency, DHCP requests, Cable Modem performance, Router information etc. to a UNIX DHCP Server.
• Reported and tracked information on a Universal Broadband Router to determine lease times with specific IP addresses.
• Facilitated the creation and documentation of system and integration level risk assessments, test plans, test cases, and test evaluations using Visio to create the diagrams.
• Developed scripts using Rational Robot to Automate testing on a Portal Billing System accessing several databases.
• Performed various tests on HSA’s Remedy Action Request defect tracking system from requirements to production.

Lead QA Software Test Engineer

Responsibilities:

• Leading a team of four QA Software Analysts working on five separate projects. The projects applications are written in Visual Basic, Active Server Pages, Vitria, Cold Fusion, HTML, Remedy, and Oracle Forms; and utilize Windows NT and 98 operating systems, and Oracle 7 and SQL Server databases.
• Responsible for setting milestones, communicating these milestones to the project team, reviewing project plans and requirements, scheduling team resources, organizing/prioritizing the team’s work and delegating work to team members.
• Developed scripts using Rational Robot to Automate testing on the web.
• Performed Performance, Stress & Load Tests on various projects in Test & Production.
• Reported and tracked defects using Rational ClearQuest defect tracking tool.
• Facilitated the creation and documentation of system and integration level risk assessments, test plans, test cases and test evaluations. Documentation is written/archived using Rational ClearCase and Requisite Pro.
• Performed various tests using Enterprise Manager checking the data in MS SQL Server.
• Conducted Functional, User Interface, Security, Installation, Configuration, & Failover/Recovery Testing.

Lead QA Software Analyst

Responsibilities:

• Responsible for all the major releases of KBkids E-Commerce web site.
• Led a team of three QA software analysts through the system test phases.
• Developed scripts using WinRunner to Automate testing on the web site.
• Worked with LoadRunner to test performance, stress, and load to the web site.
• Performed various tests checking the database using SQL.
• Involved in testing projects on Auctions, Affiliate programs, and other third party partnerships.
• Performed various aspects of Web-based testing: (functional, GUI, positive, negative, regression, performance).
• Conducted testing in a Web -based environment with Netscape and IE, utilizing Oracle 8i as the backend.
• Reported and tracked defects using an online defect tracking system.
• Facilitated the creation and documentation of test plans and test cases.

QA Software Analyst

Responsibilities:

• Facilitated test plans and set up test environments for new and existing internal software applications.
• Tested applications using UNIX shell scripts (C shell and Korn shell using vi editor).
• Responsible for the testing of a new customer care and billing application built using a component-based framework with both Java and PowerBuilder Graphical User Interfaces accessing an Oracle database.
• Functional testing of Oracle Financials including AR/AP, GL, OE, Inventory, and Purchasing modules.
• Helped implement interactive voice recognition (IVR) systems for customers to call in and order Pay Per View events which were built with Edify and accessed an Oracle database.
• Directed an online credit application for satellite billing accessing an Experian database.
• Supervised load testing and automated testing for software programs.
• Assisted application engineers in developing coordinated Y2K tests of all EchoStar business processes.

Quality Assurance Manager

Responsibilities:

• Performed various tests against a proprietary application accessing an Oracle database.
• Involved in testing functionality and data integrity of inventory database systems.
• Supervised and managed six employees.

Technical Support

Responsibilities:

• Guided technical troubleshooting and testing of Web-based applications.
• Installed Internet services.
• Created Web pages for clients.

Compliance Audit Support Coordinator

Responsibilities:

• Conducted Oracle database and Internet research on client accounts.
• Prepared reports for maintenance and licensing.
• Prepared and compiled company portfolios for auditing.

Account Representative

Responsibilities:

• Accelerated average sales and achieved #1 sales for the dealership.
• Organized and set up a dealership (Wireless Specialists).
• Trained new employees in System Programming.

Stock Broker Assistant - Summer Intern

Responsibilities:

• Trained employees in using computer database systems.
• Created proposals for clients through stock portfolio analysis.
• Developed people skills while dealing with clients.

Volunteer Representative

Responsibilities:

• Developed interviewing, leadership, and public speaking skills.
• Conducted training seminars.
• Supervised eight representatives.