SUMMARY:

• Accomplished, resourceful QA Tester and Senior/Programmer Analyst with over 20 years of experience in IT, including around 6 years of extensive experience working as Quality Analyst Tester, UAT tester, and Business Analyst increasing responsibilities in the healthcare industry, and as a mainframe developer.
• I am seeking a challenging position where my analytical experience in systems design and development will be utilized for mutual growth and development.
• Experience in analyzing the requirements and writing System Test plans, defining Test cases, providing the Walkthroughs to the team, documenting all phases of QA process.
• Experience in creating and maintaining Requirements definition documents that included, analyzing Business Requirements, creating both Functional and Technical Requirements Documents for Medical and Hospital Claims processing.
• Thorough hand on experience with all levels of testing techniques such as; Integration, Performance, Regression, Functional and System testing.
• Possessing excellent analytical, technical and problem - solving abilities, as well as team communication skills.

TECHNICAL SKILLS:

TEST TOOLS: HP/MERCURY INTERACTIVE TESTING TOOLS (QTP, TEST DIRECTOR, QUALITY CENTER), SELENIUM, JIRA, INTERTEST, XPEDITOR

METHODOLOGY: WATERFALL, AGILE, SCRUM

SOFTWARE: UNIX, PYTHON, VISUAL BASIC, POWERPOINT, SHAREPOINT, VISIO, MS PROJECT, COBOL, COBOL II, JCL, EASYTRIEVE, SQL, TSO/ISPF, VSAM, CICS, ENDEVOR, FILEAID, SYNCSORT.

DATABASES: MS SQL SERVER, MY SQL, DB2

SKILLS: SharePoint, Visio, ALM, IT Strategy, HIPAA, Healthcare Information Technology, Enterprise Software, Change Management, MS Office Proficient with MS Office; familiar with HTML.

PROFESSIONAL EXPERIENCE:

Confidential, Long Island, NY

QA Analyst

Responsibilities included:

• Responsible for gathering and providing requirements and functional specifications, manual testing and test automation of web based market place application as well as the in-house digital printing software using Selenium IDE/Webdriver.
• Utilized Jira as defect tracking tool on the project.
• Performed black box, smoke, functional and regression testing on QA, UAT and PROD environments.
• Provided weekly status report to project manager and team lead, worked closely with BA and development teams. Involved in all phases of SDLC.

QA Analyst, Computer System Analyst

Responsibilities included:

• As a CompWorks associate, engaged in capturing detailed requirements and performing system testing for the implementation of a TriZetto NetworX claims pricing project for PPO Hospital Claim System (HCS). Involved in various stages of Software Development Life Cycle (SDLC ) implementing Waterfall , Agile, Iteration, Scrum methodologies.
• Performed Manual testing, creating use cases and test cases for the implementation of an interface between EmblemHealth PPO HCS and TriZetto pricing engine. Performed QA testing of sending claims to TriZetto for pricing and processing the NetworkX response information.
• Provided staff and users with assistance by presenting needed data from running various. Reviewed and analyzed reports performance, used query optimizations techniques to tune reports.
• Coordinated and linked the computer systems within between two systems to increase compatibility and so information can be shared.

QA and UAT Analyst

Responsibilities included:

• Responsible for development of test plan, test scenarios, and test cases for user acceptance testing of the system.
• Performed black box testing including smoke, regression, integration and functional testing. Participated in walkthroughs, reviews, and to follow up on defects/issues during the progress of the projects.
• Worked closely with business analysts to achieve the Business Requirements in a timely manner and to determine business needs.
• Was involved in writing and reviewing of functional requirements, as well as technical specifications for the developers.
• Updated the test cases based on the recommendations from the development team. Used the Quality Center as well as ALM to create and maintain Test Requirements and to communicate the bugs with the developers
• Supervised staff of two programmers during testing and implementation stages of the project. Performed user training.
• Provided production support of the system in post implementation stage of projects for the Hospital team.

Developer

Responsibilities:

• As a Senior Systems Programmer Analyst was involved in full system development life cycle of GHI/EmblemHealth Hospital Claim System (HCS).
• Responsibilities included design, development, implementation, and maintenance within the Hospital Claims Processing System, which depended heavily on both on-line CICS applications and on Batch programming.
• Prepared JCL jobs for production Batch cycles (daily and month-end), worked with users and Operations to prepare job schedules.
• Modified programs, stored procedures, queries and reports. Analyzed, designed, coded and automated a mechanism to gather, extract and validate historical data to be sent via FTP to the server platform.
• Also, was responsible for the development of CICS screens to maintain tables on a DB2 database.
• Created Easytrieve reports on the fly that facilitated application of preemptive methods. Participated in parallel testing, troubleshooting, and debugging.
• Actively participated in re-engineering the Hospital system to comply with HIPAA regulations.