SUMMARY:

• Over 10 years of diverse industry experience in Software Quality Assurance and testing Client Server and Web based applications over the full Software Development Life Cycle.
• Experience in testing complex applications developed in Java, C#, .Net, and BizTalk.
• Worked as a Team Lead, mentored QA team members and coordinated with onsite and offshore testing teams.
• Prepared and presented Quality Assurance Level of Effort, estimates to improve QA process efficiency.
• Experience in different QA methodologies like waterfall, Agile/Scrum.
• Experience in Healthcare, Retail and Point of Sale Applications.
• Experience with testing mobile applications in Android and iOS.
• Strong understanding of UAT testing methodologies and practice.
• Expertise in developing Test Strategy, Detailed Test Plans, Traceability and Test cases.
• Experienced in Black Box and White Box testing, Functional, Integration, System, Browser Compatibility, Regression, Performance testing and User Acceptance Testing.
• Performed Back End testing using SQL queries with major RDBMS systems including SQL Server, Oracle and Sybase.
• Proficient in using Test Management Tools such as QTP, Load Runner, Test Director, HP Quality Center, Bugzilla, JIRA, JAMA and Visual Studio Team Foundation Server for Test Planning, Requirement Management, Defect tracking and Reporting.
• A self - starter with clear understanding and problem solving approach and possess excellent analytical, communication and motivation skills. Conscious, hardworking, result oriented and effective in organizational skills.

PROFESSIONAL EXPERIENCE:

Confidential,Ontario,CA

QA Analyst

• Reviewed, analyzed and created detailed documentation of business systems and user needs, including workflow, program functions and steps required to develop or modify application programs
• Analyze and dissect system requirements and technical specifications to create and execute test cases for large business initiatives
• Assist business users in defining User Acceptance Testing, test cases and plans
• Establish and maintain test plans, test cases and test data in Visual Studio Team Foundation Server
• Actively participate in walk-through, inspection, review and user group meetings for quality assurance
• Work with business users, system analysts, designers and programmers to create and analyze various required project documents
• Plan, document, evaluate and track testing results to ensure system applications are free from defects
• Working in Agile/ Scrum environment
• Communicate and interact with appropriate areas on problems, changes and enhancements that may impact data, workflow and /or functionality within Information Technology software
• Comply with and ensure that quality processes are carried out through all phases of the Software Development Lifecycle
• Participate in analysis and design walkthroughs, as well as project meetings
• Estimate quality assurance effort on approved projects
• Reading, writing and running SQL queries
• Working on reading and manipulating EDI files in 837, 835, and various HIS System interface formats according to HIPPA Compliance.
• Working on reading, testing and manipulating Electronic Data Interface (EDI) files in HL7 and/or various Healthcare Information System (HIS) System interface formats

Environment: SharePoint, C# .NET, SQL Server, Web services, Visual Studio Team foundation server 2015, Java Script, HTML, Test Manager 2015, EDI, MS Access Database, Crystal Reports

Confidential,Orange,CA

QA Analyst / Lead

• Led and Involved in testing effort for California Choice Online Enrollment Process in PICK and Web.
• Responsible for EDI Testing
• Developed best practices for testing methodology and Implemented Software Quality Assurance Processes and strategies.
• Worked on multiple concurrent projects in a fast- paced agile environment.
• Participated in Sprint planning and provided Testing estimates
• Managed offshore team on various projects. Assigning tasks to offshore and tracking the work status with them on daily basis.
• Provided product Demo’s to business users at the end of each sprint cycle.
• Verified data integrity by reading/ writing SQL scripts, testing stored procedures
• Created and executed test cases in compliance with COA for user stories in Microsoft Test Manager 2013
• Performed UAT testing and assisted external clients during the UAT Process. Created defect reports at the end of the UAT and shared them with all the stakeholders.
• Conducted Daily Bug Triage with Development Team.
• Involved in Web Services Testing using SOAP UI.
• Supported production release, and created QA reports
• Performed Automation Testing Using Visual Studio Coded UI

Environment: SharePoint, C# .NET, SQL Server, Web services, Visual Studio Team foundation server 2013, Java Script, HTML, XML, Test Manager 2013, PICK, SOAP UI

Confidential,Foothill Ranch,CA

Sr. QA Engineer

• Led and involved testing effort for Confidential multi-channel commerce re-platform effort using the Hybris Multi-Channel Commerce Suite.
• Created test plan, test matrix and test cases for Confidential ecommerce web based applications with all possible scenarios.
• Managed offshore testing team on various projects, assigned tasks and tracked the work status with them on a daily basis.
• Worked with AVALARA on tax and shipping calculations by country by state or region.
• Performed Integration testing of various Third party solutions which includes Celum, QAS, Cybersource, PayPal, SVS, Fluid and tested different types of payments.
• Worked on SAP testing which includes order fulfillment, returns, accommodations, replacements and credits.
• Responsible for UAT project planning like creating testing scenario, test plans, and test scripts.
• Perform responsibilities of conducting research on IT requirements and business requirements in UAT areas.
• Participated in Smoke, Integration, Functional, UI, Cross Browser Testing, Regression Testing and UAT Testing.
• Responsible for daily and weekly status updates showing the progress of testing effort and open issues to be resolved.
• Worked on testing hybris backend applications customer service cockpit (CSC), hybris management console (HMC), hybris web content manage tool (WCM).
• Worked on white box testing of hybris jobs, Indexes & XMLFiles.
• Performed testing responsive web sites across Desktop, Tablet and Mobile
• Worked on testing various operating systems (Windows, Mac & Linux) with multiple browsers.
• Performed Automation Testing using Selenium WebDriver.
• Worked on building test automation smoke and regression test suite.
• Involved in production support and worked on solving the issues with the developers and ecom team members.

Environment: Agile, C#, .Net, Linux, Java, HP Quality Center, Oracle, JAMA, JIRA, SAP, Hybris, AVALARA, HTML, SoapUI XML, Selenium WebDriver, Windows, iOS, Android, Tablet, B2B, B2C, Retail.

Confidential,Foothill Ranch,CA

Sr. QA Analyst / Lead

• Worked independently in a fast- paced agile environment.
• Reviewed functional and design specifications to ensure full understanding of individual deliverables.
• Performed Back end database testing in MS SQL server environment, including validating stored procs, job, and triggers.
• Prepared Traceability Matrix Document to map the requirements to the Test cases.
• Identified, confirmed, reported, and managed defects using TFS.
• Conducted test case reviews with developers, and architects to ensure requirement coverage.
• Participated with development Team in deploying BizTalk application into QA & staging environments.
• Designed, documented, executed test cases, recorded documents, and analyzed test results utilizing Visual Studio Team Foundation Server and MS Test Manager 2012.
• Tested Biztalk rules in Biztalk business rules engine.
• Performed integration testing between OMX, fulfillment hub, and warehouse Management systems using MS BizTalk Server.
• Participated in Sprint planning and provided Testing estimates.
• Involved in Web Services Testing using SOAP UI.
• Conducted Daily Bug Triage with Development Team.
• Supported production release, and created QA reports.

Environment: BizTalk Server 2012, Microsoft Test Manager 2012, Visual Studio Team Foundation Server 2010, SQL Server 2008, Windows 2008. SharePoint, C#, .Net, Jira, SSRS, SaaS, XML Web Services.

Confidential,Orange,CA

QA Lead/ Analyst

• Worked in a fast- paced agile environment.
• Identified and estimated the QA tasks in the sprint planning. Feeding the QA tasks in the TFS for tracking and monitoring.
• Created and executed test cases in compliance with COA for user stories in Microsoft Test Manager 2010.
• Coordinated testing activities with offshore testing team by having daily status calls and made sure that testing progress is on track as per the schedule.
• Executed Unit Test Cases using MSTest. Reviewed the Code coverage and shared the Unit Test execution report with development team.
• Conducted a daily bug triage meeting with Business Analysts, Dev Leads, QA team and Scrum Masters to review and prioritize defects for the sprint.
• Developed and executed SQL queries using MS SQL Server for data verification testing.
• Performed UAT testing and assisted external clients during the UAT Process. Created defects reports at the end of the UAT and shared them with all the stakeholders.
• Deployed builds to Dev, Test and Staging environments by performing different tasks like building the applications, copying the msi and web.config to corresponding environment, recreating the databases, executing the stored procedures.
• Performed regression testing to ensure that nothing is broken due to latest deployment to the test/stage/production environment. Also, Involved in production support and worked on identifying and retesting the critical issues.
• Performed Automation Testing Using Coded UI for executing Test scripts.

Environment: C# .NET framework 4.0, SQL Server 2008, Visual Studio Team foundation server 2010, Java Script, HTML, XML, Test Manager 2010, one unit 2010, SnagIt.

Confidential,Los Angeles,CA

QA Analyst

• Worked in an Agile/Scrum Environment.
• Tested Video games on PC, Android and iOS
• Used SQL Query Analyzer to write the complex SQL queries.
• Analyzed issues reported by offshore teams and resolved them on daily basis. Used Quality Center for test documentation management and defect tracking.
• Participated in Smoke, Integration, Functional, Compatibility, Regression Testing and UAT Testing.
• Prepared Traceability Matrix Document to map the requirements to the Test cases.
• Successfully conducted daily bug meetings with business analysts to address issues found during the testing cycle.
• Coordinated weekend testing, when applications were deployed to production.
• Reviewed high level test scenarios on new features developed by the offshore.
• Validated business and technical requirements and suggested enhancements to the feature set.
• Converted all the available business and technical documentation into structured test procedures.
• Tested End-to End process on NBC Mobile Application.
• Tested social networking features (blog, forum, IM) on major browsers and their latest releases.
• Tested GUI and functionality on Windows 7, MAC OS X, Android, iOS platforms and reported numerous software defects in that area.
• Executed automated regression tests (QTP) and reproduced failures.
• Identified software anomalies, recreated those issues and reported them as bugs via BugZilla and Quality Center application.
• Created test plan, test suits and test cases and SQL queries.

Environment: MS Access, VB.NET, C#, Linux, web services, QTP, HP Quality Center, SQL Server 2008, Windows XP, iOS, Android, Bugzilla.

Confidential,Dallas,TX

QA Analyst

• Reviewed Business Requirement Documents and the Technical Specifications and understood the functionality.
• Worked on POS self-check-out / POS QA Testing.
• Worked under limited supervision, created and revised Test Cases for various modules.
• Extensively used SQL scripts, stored procedures to verify data integrity.
• Performed Automation Testing Using QTP for Executing scripts.
• Logging, tracking and generating Bug status report using the team foundation server.
• Involved in Smoke, System Integration Testing, Regression testing and User Acceptance Testing.
• Participated in Team Meetings and Discussions with the developers on a daily basis.
• Assisted Project Lead on various activities such as working with providers and developers to resolve issues related to testing or connectivity.
• Created Test Scenarios for User Acceptance Testing.
• Involved in production support and worked on solving the issues with the developers.

Environment: Java, HTML, Manual Testing, QTP, Oracle, SQL Server, MS Visio, Visual Studio Team System 2008, Team foundation server, Windows, Toad, MS Visio, PVCS, UNIX.