SUMMARY

• Over 11 years of industry wide experience as a QA Engineer in e - commerce, Banking, insurance domain.
• Experienced with testing tools such as HP Quality Center, Quick Test Professional (QTP) SOAPUI and SQL Management Studio Tool
• Extensive hands on experience with all levels of testing including Smoke testing, Functional testing, Integration testing, System testing, Regression testing and Database testing
• Expertise in manual testing & Mobile Application Testing
• Extensive experience in Quality Assurance using Java, Python, Test NG, Junit, SQL, Selenium RC, Selenium IDE, Web Driver, Manual Testing, Performance Testing, Automation, Quality Center, Soap UI, JMeter.
• Test Planning, Test cycle estimation and Test strategy document creation and defining SQA processes whenever required. 
• Expertise in Black box and White Box testing
• Strong experience in HP Quality Center and ALM-
• Extensively involved in Backend testing of SQL Queries using Oracle & SQL Server
• Experience in creating Test Plan, Test Case, Test Procedures and Test Metrics
• Proficient in using Quality Center, Test Director, Bugzilla, JIRA to track defects and enhancements.
• Test Plan, Test Conditions, and Test Cases; ensuring adequate testing of software both before and after completion; conducting and documenting UAT.
• Experienced in writing and executing SQL queries to verifying Source-to-Target mapping and transformation rules (ETL Processing) in Data warehouse manually.
• Experience in analyzing the FSD (Functional Specification Documents), functional design documents, and use cases to formulate test strategy, test plans, and test cases for manual and automated testing for various applications to ensure proper business compliance.
• Manage UST and Merrill channel high net worth client investment in various alternative investment products.
• Extensive experience using manual testing to troubleshoot systems integration, GUI, Compatibility, User Acceptance Testing (UAT), SOA Testing using web services, functionality, Database and regression testing. Good Expert on Tools like HP ALM QTP, Quality Center
• Experience in Unix Shell Scripting, Python and Perl Scripting
• SOAP UI Experience in implementing Data Driven Test Scritps and Generating SOAP UI Reports..
• Worked in SDLC Methodologies like RUP, Agile, Waterfall and Spiral.
• Hands on experience in Manual and Automated testing using Quick Test Pro(QTP), Load Runner, Quality Center
• Performed Back-End testing on UNIX to check the log files and permission
• Strong analytical and problem solving skills with proven records of organized and timely project completion
• Extensively worked with Performance testing, Functional, Integration, System, Regression and Black Box testing.
• Extensively created and executed SQL queries in Oracle, SQL Server, and My SQL tables in order to validate data at the back end
• Experience in SOA Testing, Agile Testing, Manual testing, System Integration testing, Functional testing, Regression testing, Smoke testing, Black Box Testing and Web services Testing.

TECHNICAL SKILLS

Testing Tools: HP/Mercury Selenium IDE, Quick Test Professional, Load Runner, Win Runner, Jmeter, Sales force

Languages: PL\SQL, SQL, VBScript, Ruby, Java, J2EE, C++, VB, VBA, HTML, XML, SGML JavaScript, Perl Python, JSON Shell Script

Web Tools: HTML, XML, XSL, C#AJAX, Flex, Lotus notes

Databases: Oracle 8i/9i/10g, MySQL, SQL Server 2000/2005/2008 , DB2, MS Access

Platforms: Windows 2000/NT/XP/7, DOS, Unix, Linux

Methodologies: Rational Unified Process(RUP), Agile, Waterfall, HTML, JavaScript, Web services, REST full

Bug Management Tools: ALM, Rational Clear Quest, Quality Center, Test Director, Bugzilla, Jira, Rally, SOAP,UI

Version Control Systems: CVS, VSS, Rational Clear Case

Test Strategies: Integration, System, Regression, User-Acceptance, White Box Testing, Black Box Testing, SQA Basic

ETL Tools: Informatica Power center

Business Modeling Tools: Rational Rose, Rational Software Architect, Microsoft Visio

PROFESSIONAL EXPERIENCE

Confidential, Austin, TX

Lead QA Analyst

Responsibilities:

• Researched and analyzed Project documents to write Manual Test Cases & Automated Test Scripts
• Performed Manual Testing on Patient Portal - MyMartinsPoint & Claims modules to test the functionality
• Responsible for understanding and analyzing the functional processes and business scenarios for application involved
• Understanding business requirement and Functional Design Documents to frame the test
• Developed & executed test cases and reviewed test results
• Performed Positive Testing, Negative Testing, Functional Testing & Regression Testing
• Responsible for logging defects into the defect management system and updating Defect Status
• Performed Regression testing on defects that were fixed
• Conducted Back End Testing, GUI/Web Testing, Positive Testing and Negative Testing.
• Responsible for handling production issues reported by clients and for correspondence with clients related to these issues.
• Responsible for preparing training data and training documents for clients.
• Prepared test data and user acceptance test cases for clients.
• Responsible for producing bug reports that contain detailed instructions on the bug environment, and how to reproduce the problem.
• Performed GUI Testing, Regression Testing and UAT
• Performed product based GUI testing
• Daily and weekly status reporting to the team
• Responsible for preparing Traceability Matrix report

Environment: QTP, SOAPUI Pro, Oracle, HP Quality Center, Windows client, Eclipse, MS Office, Web Services, UNIX, SOA

Confidential, ME

Quality Assurance Analyst

Responsibilities:

• Worked closely with QA Lead & Team Leads in developing Test Plans, Test Schedules & Test Data
• Performed Manual and Automated Tests on multiple projects in a very intense Scrum environment
• Performed Regression & Smoke Testing prior to System Testing and after Defects get fix by Devs
• Created and executed HP QTP Test Scripts against online Claims and Bill Payments modules
• Participated in troubleshooting Defects with Devs reproducing & resolution till closures
• Converted Test Cases to automated test scripts in HP QTP/UFT for MyMartinsPoint
• Performed everyday duties in Agile/Scrum environment for Manual & Automation efforts
• Developed Automated Regression Suite to run at night/weekends by Batch Runner & Driver Script
• Wrote Manual Test Case scenarios and ensured sufficient test coverage for both Positive & Negative Testing of Bill Payment, Appointments and PHI Review
• Actively led in planning, coordinating and monitoring User Acceptance Testing (UAT) for Claim processing & EDI validations
• Created and maintained Requirements Traceability Matrix (RTM) by tracing Test Cases & Test Scripts
• Run Automated Scripts & reported execution status to QA Leads & teams during Stand-ups
• Performed UAT Testing to validate coverage for testing functional behavior from end-user usage
• Performed Regression Testing manually and by running Automation Framework as nightly runs to ensure Search modules stability - Members, Providers & Pharmacy
• Created Test Data for both Manual & Automated Test and verified readiness of Test Environments
• Enhanced existing Automation Framework in VBScripts for Bill Payment & Membership Enrollment automating the testing scenarios using HP QuickTest Professional
• Performed Manual and Automated Tests on parallel projects in intense Agile/Scrum environments
• Logged and tracked issues from Defects module of HP Quality Center (QC)/ALM

Environment: Quality Center, Rational Clear Case, J2EE, Websphere, Rational Clear Quest, RUP methodology, XML, Oracle

Confidential, NYC, NY

Senior QA - Test Lead

Responsibilities

• Analyzing & understanding of the user stories and requirements.
• Defining test plans and project LOEs (Level of Estimation).
• Writing functional test scenarios based on the requirements, involving corner cases & negative scenarios.
• Functional testing of all the features of tech ops applications.
• Planning test case execution activities.
• Automation of regression test cases with Selenium Webdriver (JAVA)
• Developed test code in Java language using Eclipse IDE
• Performed web services testing with SOAP UI by validating request and response for XML, JSON files
• Automated 200+ test cases in Firefox, Chrome and IE browsers
• Daily interaction with customer and stakeholders regarding project deadlines, test planning & execution and bug scrub.
• Performing sanity testing on software releases.
• Providing daily reporting on all test activities.
• Defect reporting, tracking and follow up.
• Updating and managing JIRA tracking boards for all the active stories in QA.
• Actively participating in improving test and scrum practices in agile model.
• Representing test team in Sprint planning for all the applications under test.
• Promoted to lead the testing for four scrum teams

Environment: JIRA, HP ALM, HP Quality Center, Confluence (real time reporting), ICOMS, Selenium Webdriver, Eclipse, Java, HTML

Confidential, Phoenix, AZ

Quality Analyst

Responsibilities:

• Preparation of Test Plan, BPT requirements and Traceability Matrix.
• Analyze use cases and sequence diagrams for ongoing business demands.
• Work coordination in preparation of Functional Test cases.
• Involved in generating mock data objects.
• Performed extensive Data Integrity testing by executing SQL Statements.
• Performed regression test cases for maintenance releases.
• Preparation of functional test cases.
• Involved in execution of Functional Testing, Regression and Load Testing.
• Support for application Stress test using Mercury Load runner.
• Validated the webservices using SOP UI.
• Follow up with different cross commit teams to get Test Accounts, Test environments ready, utilization of other services for test environments.
• Log defects in Qulaity center and track them till closure.
• Reporting Daily status on Testing progress and Bug tracking.
• Validated Ajax and XML responses and error codes from interfacing systems.

Environment: QTP, SOAPUI Pro, Oracle, HP Quality Center, Windows client, Eclipse, MS Office, Web Services, UNIX, SOA

Confidential, Minneapolis, MN

QA Tester

Responsibilities:

• Analyzed the existing Process plan, requirement docs, and application functional specs in a structured in agile environment.
• Attended meetings and walkthroughs with Business Analyst, Development Lead and QA Team
• Coordinated the key strategic planning, program development, implementation and evaluation committees.
• Analyzed the all types of the document in ordered to achieve the validate all features of the product
• Extensively worked with QC (ALM )to develop full lifecycle Test Plans including business rules and business models for functional, end to end and User Acceptance testing
• Categorized the Test Cases based on priority and managed them in Quality Center
• Developed Test Cases to validate the functionality and business logic implementation
• Verified the workflow with different scenarios and created Test Data sets for simulating scenarios
• Developed and executed SQL scripts to validate the database activities and data generation
• Execute test scenarios to verify the data transfer and standard formats (XML), Web Service requests and data processing.
• Validate the message response against message specification and against XML Schema
• Responsibility to write the major SQL commands to validate the Web Services update and feed the seed script in order to make test case is recursive
• Major involvement in Regression failures due to customer data problem. Interact with data team to fix the data problem ASAP
• Led the test engineers in analyzing the data processes and developing test cases.
• Leveraged expertise on XML and XSL, SOAP, Web Services and related tools and techniques, as well as object-oriented coding methodology for application logic, data storage and report generation.
• Worked on functional Testing, Regression, Data driven testing in Both SOAP and Restful API.
• Extensively worked in web services testing tool like SOAPUI pro for Data Driven Testing, JDBC connection and Property Transfer.

Environment: QTP, SOAPUI Pro, Oracle, HP Quality Center, Windows client, Eclipse, MS Office, Web Services, UNIX, SOA

Confidential, Roseville, CA

QA Analyst

Responsibilities

• Analyzing the Test scenarios, preparing Test case documents,
• Attended Review meetings to discuss Use-Cases, Business Rules, Alternate flows and Exception paths.
• Responsible for executing the Test Cases, Test Scripts using Mercury Quality Center.
• Performed Smoke, GUI, Integration, Functional, Regression, Redundancy, Data Integrity, System Compatibility testing.
• Involved in performing Sanity Testing of application for Post Deployment Production Testing.
• Black box was implemented as testing methodology.
• Extensively used Test Management Tool Quality Center to manage and execute test scripts.
• Used Quality Center for tracking the defects.
• Monitored server performance metrics on UNIX level
• Prepared Test Status Reports during Test Execution Process prepared and delivered final test report.
• Assisted in generating Post deployment scripts and UAT scripts for users.
• Attended meetings with logical data modelers to enhance knowledge of Back-end Testing.
• Involved in development of test plans, test scenarios and test strategies to facilitate the process of testing
• Utilized Mercury Quality Center (Defect Tracking Tool) for communication with the production personnel, developers and team numbers

Environment: Quality Center, Rational Clear Case, J2EE, Websphere, Rational Clear Quest, RUP methodology, XML, Oracle