SUMMARY

• A result oriented individual with over 5+ years of diversified experiences.
• Strong knowledge of the Systems Development Life Cycle (SDLC) models such as Water Fall, Agile, and Spiral.
• Experience in both manual and automation testing.
• Ability to develop and maintain test plan, test cases.
• Expert in defect management and requirement management.
• Knowledge of Business Process Test (BPT).
• Knowledge of both Business process and QA process for the software development activity.
• Ability represents QA team and business team as required.
• Experience in work with IT team and business users to support the development of test cases in conjunction with testing level requirements.
• Proficient in manual and automated testing of applications on Windows environments using Mercury Tools.
• Adept in creating test cases and performing manual testing as well as documenting the test results.
• Used HP Mercury Quality Center for bug tracking and reporting, also followed up with development team to verify bug fixes, and update bug status.
• Adept at Defecting Tracking and Defect Reporting using Test Director and HP Mercury Quality Center.
• Adept in requirement management and reporting in Quality Center.
• Extensively worked on Manual Testing and significant Automation Testing knowledge and have hands on experience with QTP.
• Adept in updating test cases in test plan and test lab module in Quality Center.
• Ability to create various reports as per the requirement.
• Experience in performing web based applications and client/server (Standalone) apps.
• Involved in load/ performance testing in Load runner.
• Created and maintained Test Cases and Test Plans in HP Mercury Quality Centre according to the Business Requirements.
• Ensure that all the Test Cases are updated in the HP Quality Center along with Master Test Plan.
• Create Test lab and map the defects directly to the requirements in the HP Quality Center and run Reports.
• Implemented Sanity Testing, Smoke Testing, Performance Testing, Stress Testing, Load Testing, Negative Testing, Positive Testing, Black Box Testing, Integrated Testing, System Testing, Security Testing, Regression Testing of Web Based and Client/Server Applications.
• Experienced in Back - end testing using complex SQL queries to verify congruity of data.
• Familiar with Windows server 2003, NT, XP, VISTA, UNIX and Linux Operating System environments.
• Wrote and tracked the defects using HP Quality Center and communicated with the developers.
• Professional expertise in SQL & MS-Office (Word, Excel, Powerpoint).
• Capable to adopt any new environment quick and provide my deliverables in a productive way to the clients.

TECHNICAL SKILLS

Testing Tools: Quick Test Professional, Load Runner, Win Runner.

Defect Tracking Tools: Test Director, HP/ Mercury Quality Center

Programming Languages: SQL, TSL, VB Script

Web Technologies: HTML, XML, PHP

Others: MS- Visio, Toad for Oracle

Database: Oracle, MS SQL Server

Platforms: Windows 2000, NT, Server 2003, XP, VISTA, Windows 7, UNIX

Networking: Setup LAN, Secured Wireless Network for home and small home-office, Configure Cisco Routers and Switches, create VLANs

EXPERIENCE

Confidential, Richmond, VA

QA Analyst- Manual testing

Responsibilities:

• Analyze Business, System requirements that are being loaded in HP Quality Center tool by BSA.
• Direct/coordinate with BSA in order to manage and update the missing parameters of requirements in QC.
• Involved in creating Test Plans for the different aspects of the project according to the business specifications in coordination with the QA lead and project manager
• Responsible for reviewing business requirements, functional specifications, project schedules, documentation and test plans.
• Involved in creating test cases for regression testing and assist test lead during the testing activities.
• Understanding the BPT components created by Subject Matter Expert (SME).
• Analyze the requirement coverage and traceability to ensure the testing coverage.
• Analyze test cases and defects being loaded in QC by QA teams to ensure the link entities and accuracy of data.
• Wrote several test cases for functionality, system and integration testing and tested the application manually and automated testing using QTP.
• Performed Functional and Regression testing using HP Quick Test Professional (QTP).
• Enhanced the Test Scripts by adding Check Points in QTP.
• Coordinate with QA team to manage and update the missing parameters of test cases and defects in QC.
• Engaged in Web service testing on the new servers implemented.
• Manually updated the test cases in Quality center as per the test result documentation.
• Data mining on defects, test cases, requirements as required by the team.
• Analysis the testing activities as per the planned forecast for the given projects.
• Direct/ coordinate with resources to update the data according to projects status.
• Create internal reports using Analysis the Weekly QA Metrics Reports for to correct the reporting errors.
• Getting updates and working with project team members for issues captured through metrics reporting.
• Dashboard and basic SQL queries in the tool to track activities of the teams.
• Knowledge sharing on reporting cycle and process among QA, BSA teams as required.
• Process the user access requests for HP Quality Center for new team members.
• Instruct/ train new team members to use the HP Quality Center, if required.
• Troubleshoot user access errors for HP Quality Center.
• Assist with respective project team members to perform data verification once data migration is completed.
• Initiate and complete the process to add/ remove of items in the tools as per the project requirement.

Environment: Quality Center 10.0, Oracle/SQL, Windows, MS-Office, HPSM, HPSD, Java, SOAP, XML/WSDL.

Confidential, Fairfax, VA

QA Analyst- Manual

Responsibilities:

• Analyze business and system requirements, manage development of specifications to create and execute detailed test plans, and verify bug fixes.
• Followed the agile methodology in all SDLC projects.
• Involved in preparing test plan and test cases based on the business requirements.
• Manually test each and every module of the application and verfiy against expected results.
• Performed Sanity Testing & Smoke Testing manually after each build.
• Created and maintained Test Cases and Test Plans in HP Mercury Quality Centre according to the Business Requirements.
• Ensured that all the Test Cases are updated in the HP Quality Center along with Master Test Plan.
• Conducted checking the flow of the application functionality.
• Performed configuration/ compatibility and user interface testing manually.
• Involved in performance testing, including the fail over testing.
• Engaged in automation testing for some apps using QTP as well.
• Conducted End to end test to ensure integrity in the system.
• Created Summary and Analysis reports based on results.
• Enhance the recorded script using parameterization. The list of the parameters was given by the business.
• Manually correlated the scripts to make sure the scripts work properly.
• Analyze the online monitor and the test result, and report it during the daily meeting.
• Working with Developer, Architect and QA to discuss the result of the daily performance meeting to analyze what actually went wrong if the test did not run smoothly.
• Set up the controller so we can run the performance testing using multiple boxes.
• Worked with Network Administrator, Architect and Database Administrator to do fail over testing.
• Used HP Mercury Quality Center for creating tests and logging defects.
• Used HP Mercury Quality Center for bug tracking and reporting, also followed up with development team to verify bug fixes, and update bug status.
• Also used MS Excel as reporting tool in some modules.
• Communicate with customers regarding software defects.
• Participated in daily meeting to analyze the test result and the development of the projects

Environment: QuickTest Professional (QTP), LoadRunner, Mercury/HP Quality Center (MQC), Oracle, Windows 2000, XP, HTML, Java, XML

Confidential, Mount Laurel, NJ

QA/UAT Tester

Responsibilities:

• Developed and implemented detailed test plans and test cases.
• Performed sanity and smoke testing on the application.
• Mainly responsible for evaluating, testing and analyzing the mortgage processing software.
• Writing and executing test cases in Microsoft Excel
• Assisted in UAT Testing or Production Support whenever needed.
• Working with the software developers to find out the defects and errors from the applications
• Logging and managing defects and executing tests in Mercury Quality Center
• Helping developers and programmers with unit testing and providing test coverage of the application
• Understanding business requirements and making updates when necessary
• Attending meetings with the managers to implement new ideas and plans to improve the quality of the application.
• Performed Positive and Negative Testing.
• Assisted in UAT Testing or Production Support whenever needed.
• Verified the web services for its functionality, reliability, scalability using SOAPUI web services test automation tool.
• Conducted Smoke Testing of different Applications using SOAPUI.
• Delivered various test matrix documents like UAT defect analysis report, root cause analysis, Project test effectiveness, Prod defect analysis report, and defect acceptance report as a part of test deliverables.
• Participated in the team for User Acceptance Testing.
• Delivered various test matrix documents like UAT defect analysis report, root cause analysis, Project test effectiveness, Prod defect analysis report, and defect acceptance report as a part of test deliverables.
• Performed Regression and Functional testing for financial projects.
• Executed test cases manually to verify the expected results.
• Involved in Batch Testing.
• Generated all reports for the test cases through Quality Center’s document generator.
• Assigned and tracked all defects of test cases through Quality Center
• Discussed technical issues with the project management team.

Environment: QTP, Quality Center, PL/SQL, Windows, HTML, Oracle9i, MS Office Suite.

Confidential, Rockville, MD

QA Analyst- Manual/ Automation testing

Responsibilities:

• Analyzed business requirements, documented and developed Test plans, Test requirements, and Test Cases.
• Prepared pre- conditioned data for testing the application.
• Tested the application manually by executing Test Cases.
• Documented the test results as per the test strategy.
• Involved in functional and regression testing using QTP
• Involved in performance testing.
• Executed SQL queries to perform the Backend Testing.
• Executed the Test Cases Manually and reported the defects using Quality Center.
• Performed Parameterization for using various data to test the application.
• Involved in system integration and validation of the populated data.
• Prepared test data for positive and negative scenarios to ensure the functional testing as documented in test plan.
• Conducted Regression Testing on various builds of the application and reported the defects to the developers using a utility for reporting and tracking with Test Director.
• Actively attended meeting with developer and other team members to discuss the issues and reported the details of the bugs.

Environment: QTP, Load Runner, Quality Center, Windows, MS Visio, MS Office (MS Excel, MS Word, MS PowerPoint), HTML, Java, Oracle.

Confidential, Miami, Florida

QA Analyst Manual / Automation Testing

Responsibilities:

• Involved in the creation of Test Plan and Test Cases based on functional specifications required for Manual Testing.
• Determined user requirements and goals by conducting meetings.
• Performed functional testing of the application.
• Involved in Performance Testing, Stress Testing and Load Testing by using Load Runner Tool with QA Team.
• Conducted backend testing on the Oracle/SQL Database.
• Performed Regression Testing after every defect fix or system enhancement.
• Used the Quality Center for tracking Defects, assign work activities and assess the real status of project throughout the life cycle.
• Executed Test Cases Manually and Coordinated with developers on Result and Defect status on regular basis.

Environment: QTP, Load Runner, Oracle/SQL, Quality Center, Windows XP, Microsoft Office Suite